Pull up a chair at this 50's style diner and order from a diverse selection of comfort foods. Experience a slice of Americana, including classic cars, with every bite.

Price Per Person: Complimentary

Whatever you’re craving, chances are you will find it at the Garden Café. This complimentary indoor buffet serves up breakfast, lunch and dinner.

Price Per Person: Complimentary

Available 24 hours a day, simply pick up the phone and order breakfast, lunch, dinner or late-night munchies. A room service fee may apply.

Price Per Person: Room Service Fee may apply.

Balancing classic favorites with unique new dishes, dining at Savour is a must. Offering guests an extensive menu of deliciously fresh flavours along with chic and modern decor, visiting this Main Dining Room is always in style.

Price Per Person: Complimentary

Serving a wide variety of cuisine, Taste offers a stylish and contemporary atmosphere. Enjoy a menu that changes daily with carefully selected wine recommendations and experience a different culinary adventure in every visit.

Price Per Person: Complimentary

Enjoy a private fine dining experience for guests of The Haven, serving unique signature dishes and wine offerings from our impressive selection.

Price Per Person: Complimentary for guests of The Haven

One of our Main Dining Rooms, The Manhattan Room is where guests can enjoy specially curated modern and classic dishes made with the freshest ingredients.

Price Per Person: Complimentary

This delicious Asian-Latin fusion cuisine served tapas style is perfect for sharing. Food Republic is open for lunch on sea days and dinner nightly.

Price Per Person: À la carte

Seafood is the star attraction here. In a refined and elegant setting, diners will be treated to dishes created from the freshest fish, the finest ingredients, and perfectly paired wine selections and cocktails.

Price Per Person: À la carte

Bienvenido a Los Lobos, a premium Mexican restaurant celebrating traditional flavours with a modern twist. From Carne Asada marinated in guajillo chiles and tequila, to Tres Leches Cake with Coconut Cream, the chefs at Los Lobos focus on unique flavour combinations.

Price Per Person: À la carte

Sit at a lively shared table as a skillful chef perfectly prepares prawn, steak, chicken and fried rice on a large steel grill. And you've got a front row seat to all the sizzles and surprises in our Japanese restaurant.

Price Per Person: Cover Charge Applies.

Premium cuts are the standard at our American steakhouse serving Certified Angus Beef®. Sip your favourite cocktail and don't forget to order our famous Parmesan dusted truffle fries!

Price Per Person: À la carte

Come to Coco's because anytime is a good time to savour a decadent Mad Milkshake! With assorted bonbons and chocolate specialties from around the world, gelato, crepes and more divine treats than days in your cruise, Coco's is the sweetest spot in the entire ship.

Price Per Person: À la carte

Slow churned, dense and intense in flavour, gelato is Italy's answer to ice cream. And with so many flavours to choose from, our version is the perfect accompaniment to a leisurely stroll.

Price Per Person: À la carte

Buona Sera! Enjoy the finest ingredients at our vibrant Italian ristorante. Dine on Italian classics and indulge with a rich homemade Tiramisu. Your good evening just got better.

Price Per Person: À la carte

Romance is in the air at our signature French restaurant. Elegant interiors, crisp white linens and attentive servers make this an intimate dining experience. By the end of your meal, you might just be proclaiming c'est magnifique!

Price Per Person: À la carte

Dig into some authentic Texas BBQ. All our smoked meats are infused with delicious flavours and come with all the traditional sides. As dinner winds down, the atmosphere heats up as a contemporary country band ropes you into a lively night of dancing, drinking and a honky tonk good time!

Price Per Person: À la carte

Indulge your sweet tooth with decadent treats such as French macarons, chocolate bonbons and gourmet cupcakes.

Price Per Person: À la carte

Amid the hustle and bustle of the Atrium, enjoy something sweet. This is a morning and late-night favourite serving coffee, beer, wine, and more.

Two-story forward-facing observation lounge on decks 17 and 18 with breathtaking panoramic views exclusively for guests of The Haven.

Bring your favourite whiskey cocktail from Maltings into Humidor to pair with a good smoke. With comfortable leather chairs and a fully-stocked humidor, this is the ideal setting to recline and connect with friends, both new and old.

Sit starboard, right alongside the sea where the view is intoxicating. Good times flow indoors, too. With a unique international variety of spirits, you can sip your way around the world without leaving your chair.

Cocktails and conversations are always stirring at this hip modern bar located between Taste and Savour. Meet up for drinks with friends before dinner or swing by after to listen to some live piano. Mixx is the place to be seen!

Observation Lounge with full service bar on deck 15 offering spectacular 180° panoramic views open to all guests.

Hit the jackpot in more ways than one at Skyline Bar. Nestle into plush interiors and take in the changing view. Our high-definition digital landscapes illuminate this cocktail lounge with ever changing moods. It's the perfect spot to have a cocktail before dinner, meet friends after the show or just press your luck with bar-top poker screens that give winning at the bar a whole new meaning.

Jump start the evening with two talented stand-up comedians that will loosen you up with lots of laughs. And then let loose on the dance floor as a DJ spins your favourite tracks late into the night.

Inspired by the renowned summer beach parties on the island of Ibiza, Spice H20 is an adult-only escape. By day, you can soak in hot tubs or sip cold cocktails from your reclined lounge chair. By night, it's a whole different beat. Let loose and dance beneath the stars!

Warm up for your glacier walk with a Caramel Macchiato. Grab a Teavana® Shaken Iced Green Tea Lemonade to sip while lounging on a pristine Caribbean beach. Or recount the day's excitement with your friends over Chai Lattes and a scone. Come on by Starbucks® to make your holiday even sweeter.

Relax and enjoy beverages and light bites with other solo cruisers in the Studio Lounge, exclusive to Studio guests.

Freshly muddled just the way you like, enjoy a refreshing mojito with friends – day or night.

The A-List Bar is the perfect spot to be the centre of attention or simply be at the centre of it all. This sophisticated space will be your new favourite bar where you can enjoy a signature cocktail while rubbing elbows with other guests.

Pull up a chair in the legendary Liverpool club where the Beatles performed. Sip your Scotch Sour during an evening of good company and great music with a Beatles cover band. This is your ticket to ride down Penny Lane, perhaps in a Yellow Submarine. Don't wish you'd experienced the magic yesterday. Come together tonight and get back to the groovy days with Norwegian.

Pull up a stool and take a Merlot for a swirl as you laugh with some of your closest friends. Pair your favourite vintage with some light bites from La Cucina, or elevate your wine IQ with programmes meant for experts and novices alike at the Tasting Table. For four generations, the Mondavi name has been intimately linked with prestige winemaking in Napa Valley. And now, they're bringing their best blends and unparalleled knowledge to The Cellars - A Michael Mondavi Family Wine Bar.

Settle in with your friends beside floor-to-ceiling windows and order one of more than 50 different bottled beers or any of the 24 draft beers on tap. Toast another awesome day with specialty cocktails. Scream your lungs out alongside live music. Or get a little wild inside the photo booth. What happens in The District, stays in The District.

Exclusive to guests in The Haven, you can enjoy your favourite cocktail and light bites while surrounded by ultimate luxury.

Guests will jump for joy upon discovering this private retreat where they can connect with the ocean - and disconnect from everything else. Exclusively for those 18 and over, Vibe Beach Club is resplendent with ocean views, an over-sized hot tub, chaise loungers and a relaxing water feature - ideal for relaxation. A full-service bar, water spritzers, chilled towels and skewers of fruit ease you even more into serenity. Passes available for pre-purchase or onboard at the Guest Services desk.

Grab a seat under the sun or just belly-up and order a cold one to go. Waves is always hopping with activity, so come as you are.

An exclusive oasis at the top of the ship, Vibe Beach Club is an adults-only getaway full of panoramic ocean views, drinks and upgraded lounge chairs with umbrellas. With this package, you'll enjoy Vibe Beach Club access for the entire length of your cruise.

Your exclusive, adults-only retreat at the top of the ship is even more peaceful with your own space. With this package, you'll enjoy Vibe Beach Club from the comfort of a private cabana for the entire length of your cruise. Spend the day relaxing in style with special food & drink menus and complimentary amenities such as water spritzers, chilled towels and skewers of fruit.

Experience the operations and crew working areas of our ships, including access to the Bridge, Engine Control Room, and so much more.

Enjoy an exhilarating show where contestants play & deal for cash in a high-energy contest of nerves and intuition. Play cards will be available for purchase onboard.

A concert experience featuring the songs of musical legends (icons) from the last six decades. From Dolly to Gaga, our cast of vocalists and orchestra will pay tribute to the music these legendary artists created by collectively showcasing hits that everyone can sing along to.

Journey from the gritty streets of Jersey to glamour and international fame as you follow the incredible true story of Frankie Valli and The Four Seasons.

Price Per Person: Complimentary

Jump start the evening with two talented stand-up comedians that will loosen you up with lots of laughs. And then let loose on the dance floor as a DJ spins your favourite tracks late into the night.

Price Per Person: Complimentary

Wheel of Fortune is here! From Hollywood to the High Seas, experience this new interactive game show where everyone plays along on their mobile devices to solve puzzles and collect matches for a chance to win great prizes, including a Free Cruise! Watch the show or play along - everyone is invited.

Zoom around hairpin turns in excess of 20 mph as you race for the checkered flag on a thrilling, two-level race track in the middle of the ocean. All participants must be over 55 inches and not more than 265 lbs. Completely closed shoes are mandatory and loose items such as cameras, mobile phones, etc should be secured. Charge is $15/person/ride.

Price Per Person: $15 USD Adult | $15 USD Children

At Perspectives Photography Studio, we celebrate love, life and human connection creating spectacular portraits that will be handed down for generations. Your onboard Portrait Artist(s) will capture your unique spirit in our private studio or on location, it's your choice. Visit us to learn more about this personalised portrait experience.

Take advantage of this time together while onboard to create beautiful photographs that will last a lifetime. Our professional photographers set up studios in the atrium and around the ship each night so you can have a variety of images to choose from. Relax, have fun and build your digital portfolio - it's always free to try! Visit the Photo Gallery to learn more, view your photos and enjoy great deals on photography packages, frames, wall art, 3D Crystals, binoculars, mobile accessories and more!

Play 5 holes on our mini golf course with obstacles for all skill levels.

Get ready for a laser tag battle of galactic proportions under the stars. Completely closed shoes are required to participate. Drug and alcohol consumption before participating in this event is strictly prohibited. Those who are pregnant, have cardiovascular issues, hypertension and spinal injuries are not recommended to participate for safety reasons. Charge is $9.95/person/game.

Price Per Person: $9.95 USD Adult | $9.95 USD Children

Follow your mood from one amazing experience to the next at the heart of the ship — 678 Ocean Place. Three decks of non-stop action await you, day or night.

Slide into the time of your life on our Ocean Loops drop slide, or try the Aqua Racer water slide. Call it a lazy day and lounge by the pools and hot tubs with a frozen drink in hand. However, you like to make a splash, the Aqua Park is overflowing with excitement.

Whether it's a fresh shave or to trim up that haircut, the Barber Shop will keep you looking your best at sea.

Spin your way to the jackpot playing the most popular slots including reel and video slots. Or pull up a chair at your favourite table game, from blackjack to craps and more. Whatever games you choose, you can bet on a good time in our award-winning casino.

Norwegian is excited to bring Broadway to you with two musicals. You're invited for an evening of laughter and entertainment in the Bliss Theatre.

It is time to change the way you play. Entourage for 13-17 year olds offers modern, digital, and inclusive options to engage the way you want. Connect. Influence. Create. Be You.

Guppies Open Play is for the littlest cruisers and offers a play space for parents to interact with their infants/babies/toddlers 6 months - 3 years old and children in nappies. Toys, balls, and sensory items are available within the space. The schedule varies per ship and itinerary and is posted in the Freestyle Daily. Guppies Open Play is not a drop off programme.

Take a little “me” time with a range of salon services like manicures, pedicures and facials.

They'll splish. They'll splash. They'll definitely have a blast. Whether they want to zoom down a tube slide or get drenched by tipping buckets or water cannons, kids will have the best of times at our new interactive Kids' Aqua Park.

There are plenty of ways to be pampered. Unwind in the Thermal Suite with a steam or a dip in the Vitality Pool. Check out the Salt Room and chill out in our Snow Room. Or simply indulge in a hot-stone massage. Treat yourself. You deserve it.

Come and feel the burn at our state-of-the-art fitness centre. Get your heart rate up at Ryde our indoor spinning class. Feel totally zen during a Pilates session. Break a sweat while pumping some iron. Or seek inner peace with an ocean view yoga class. Staying fit has never been easier.

Our Salt Room mimics natural salt caves found in Eastern Europe. The noninvasive treatment, halotherapy, is relaxing, natural and scientifically proven to improve respiratory and skin ailments and aid in overall wellness.

Chill out, literally, in our Snow Room, an ice-cold arctic environment that stimulates blood circulation throughout the body.

Blow off a little steam in the dry sauna. Take a dip in the Vitality Pool. Enjoy a warm waterfall cascading onto your shoulders and back. Relax in a heated tiled lounger and ease all your worries away.

Enjoy a world-class rejuvenating experience - a holiday within a holiday.

Your kids will have a blast inside Splash Academy where they can enjoy creative play, sports and more. From themed activities to parties, our youth staff has a knack for this stuff. The Splash Academy drop off age is 3-12 years old.

Connect with the sea on The Waterfront, our quarter-mile oceanfront promenade, and discover a new restaurant or bar & lounge every day and night.

Take the checkered flag in a car race. Shoot some basketball hoops. Or seek a thrill on our virtual rollercoaster. Stop by the Video Arcade and step into a whole other world of fun and games.

Indulge in this detoxifying wrap and massage to reduce fluid retention and cellulite and replenish your body's systems with vital trace elements. This treatment concludes with a full body massage.

Duration: 100 minutes

Indulge in this detoxifying wrap and massage to reduce fluid retention and cellulite and replenish your body's systems with vital trace elements. This treatment concludes with a full body massage.

Duration: 75 minutes

Heated Basalt Stones are applied to key points of the body, while your therapist massages your body with warmed, fragrant aromatherapy oils.

Duration: 50 minutes

Heated Basalt Stones are applied to key points of the body, while your therapist massages your body with warmed, fragrant aromatherapy oils.

Duration: 75 minutes

Imagine warm bamboo shoots of various sizes soaked in essential oil rolling, sliding and massaging your muscles into pure bliss. Getting into the belly of the muscle, this deeper tissue massage targets specific areas, releasing the build-up of tightness using sliding and rolling techniques across the body, hands and feet, kneading away soreness to your specified level of pressure.

Duration: 50 minutes

Imagine warm bamboo shoots of various sizes soaked in essential oil rolling, sliding and massaging your muscles into pure bliss. Getting into the belly of the muscle, this deeper tissue massage targets specific areas, releasing the build-up of tightness using sliding and rolling techniques across the body, hands and feet, kneading away soreness to your specified level of pressure.

Duration: 75 minutes

You and your favourite person can enjoy a gorgeously relaxing full body Deep Tissue Muscle Massage as you lie side by side. The listed price is per couple.

Condition your skin and condition your muscles with this all-embracing hands-on experience. Includes a ELEMIS hands-on TOUCH facial with your choice of a Deep Tissue Muscle Massage or an Aroma Stone Therapy.

Duration: 100 minutes

Condition your skin and condition your muscles with this all-embracing hands-on experience. Includes a ELEMIS hands-on TOUCH facial with your choice of a Deep Tissue Muscle Massage or an Aroma Stone Therapy.

Duration: 50 minutes

Soften the wrinkles around the outside corner of the eyes with this targeted wrinkle treatment.

Duration: 30 minutes

Effy Hematian has been designing and manufacturing fine jewellery in the heart of New York's Diamond District for over 40 years. By combining uncompromising attention to detail, exceptional gemstones, and quality American craftmanship, Effy has become one of the most celebrated and desired jewellery brands in the world today - available to you onboard at tax-and duty-free pricing.

Take home something you'll never forget! Our impressive onboard art gallery has everything from contemporary to classics-Peter Max to Picasso-giving you access to an unparalleled collection of fine art. Looking for a little excitement? Try attending our live art auctions where you can raise a glass with our Art Team as the bidding gets fast and furious. Plus, everyone who visits our gallery gets a free work of art!

Experience the latest trends in fashion, take home a souvenir designed by renowned environmental artist Wyland, or stop by to shop for your favourite brands of liquor or cigarettes, all at the best tax and duty-free prices. Or, if you forgot something important, Sandbar is also the place to find a selection of toiletries.

Pamper yourself or someone special at The Beauty Shop, where you'll find your favourite fragrances from Chanel, Dior, Estee lauder and many more. Discover an array of beauty products from Lancôme, Estēe Lauder, Clinique and L'Oreal. Or stop by and make an appointment for a complimentary 15-minute makeover. All of our Beauty products are tax and duty-free and guaranteed to be lower than any land price or your money back.

The Market Place is your one-stop-shop for everything you need for the pool or beach, always tax and duty-free. Get sunscreen, beach toys, sunglasses, books and more. Be sure to check out our daily special savings events! We also have a best price guaranteed policy - ask our sales staff for details.

We have everything you need, to capture it all: Binoculars, Camera/Phone Accessories, Professional Portraits, Souvenir, Photography, Photo Books, Wall Art, 3D Photo Crystals, Souvenir Frames, Collectable Photo Accessories & more!

At the Tides you'll celebrate the force of positivity through meaningful and cherished gifts from Alex and Ani and sparkling array of Crystal jewellery by Swarovski. Or come by to accessorize with world-famous fashion watches and jewellery, such as Michael Kors, Fossil, Citizen and Invicta. Also, don't venture out in the sun without protection for your precious eyes! We carry Ray Ban, Tory Burch and Maui Jim Sunglasses. All brands in Tides offer significant savings to the prices back home. And remember, they are tax and duty-free.

If you want to treat yourself to a new watch or simply give the gift of time, visit the Time Zone for a world class selection of Swiss watches and other famous brands of timepieces. Collections from Hublot, Tag Heuer, Longines, Tissot, Rado, Movado and more. You will be amazed at the savings on board. Stop by and check out our collection, all at the best tax and duty-free prices.

Welcome to Tradewinds boutique shopping, conveniently located steps away from your stateroom. You'll find a shopper's paradise filled with incredible brands and items exclusive to guests on Norwegian BLISS.

Clothing

On a Norwegian cruise, you travel from destination to remarkable destination - and only unpack once. That said, cruisers tend to pack twice as many clothes they need.

Electronics

Remember all of your tech stuff: tablets, chargers, cameras, spare memory cards, batteries and power converters

The current on board is 110 volts & 220V AC. However, some high-voltage hair dryers, electric rollers and electric razors may require a converter

Luggage

Bag Allowances

Each guest is allowed two pieces of checked luggage with a 50-pound maximum each, same as airlines. Luggage should be clearly labeled with your name, address and contact number.

Bring an Additional Small Bag: It may take a few hours after embarkation for your luggage to be delivered to your stateroom. Likewise, suitcases are collected on the last night of your cruise. To avoid any complications, be sure to bring a small bag such as a backpack for carrying any necessary medication, valuables, important documents and need-to-have items.

You may find and print your luggage tags on the last page of your eDocs. For your convenience, we recommend that your luggage tags be placed on your bags prior to arrival at the port.

What Not To Bring on Board

Guests are not allowed to bring on board alcoholic beverages (except for wine & champagne which is subject to a corkage fee), firearms, weapons of any kind, ammunition, explosive substances or any goods of a dangerous nature, nor animals of any kind, except service or guide animals.

Corkage Fee is not applicable to guest with beverage package.

Passengers should not bring the following items onboard any Norwegian Cruise Line ship:

What not to bring onboard

Passengers should not bring the following items onboard any Norwegian Cruise Line ship:

• Drones (Game Flying Device)
• Guests are not permitted to bring drones onboard for safety of other guests, as well as the welfare of the vessel.
• Samsung Galaxy Note7
  In light of recent safety issues with the Samsung Galaxy Note7, we are asking our guests who own this model to please avoid travelling with this mobile device. The Federal Aviation Administration has banned the Samsung Galaxy Note7 from all air travel, and until further notice, this device will be restricted from all Norwegian Cruise Line ships. Fire is one of the greatest threats at sea and due to the safety concerns these devices present, if one is found in a guest's possession or unattended in a stateroom onboard, our policy instructs the crew to confiscate the device for safekeeping. The device will remain in our possession, in a safe, monitored location, for the duration of the cruise. Guests can reclaim their device at the conclusion of the cruise from the reception desk.
• Alcoholic or non-alcoholic beverages of any kind including water, soft drink and juices*
  For more information read our FAQ about "Can I bring water or soft drink on board?".
• Unsealed food items will not be allowed onboard.
• Firearms, weapons of any kind, ammunition, explosive substances or any goods of a dangerous nature
• Irons / Ironing Boards and Steamers
  Guests are not permitted to bring and use their own irons or steamers onboard. Norwegian Cruise Line carries a limited number of irons and ironing boards which can be loaned to guests for a few hours at a time. They can be requested through housekeeping or Guest Services Desk.
  Irons and steamers would both be taken from guests at embarkation and returned at the end of the sailing.
• Animals of any kind, except service or guide animals, provided the passenger notifies Carrier prior to the cruise of his intention to bring such animal and agrees to take sole responsibility for any expense, damage, injuries or losses associated with or caused by such animal.
• Large Batteries, Emergency Position Indicating Radio Beacons (EPIRB), ham radios, satellite phones, transformers, lasers and laser pointers are not allowed onboard.

Included in Your Cruise Fare

With so much that's included, Norwegian offers a wide range of extras which help make your holiday all the more amazing.

In your Stateroom

All staterooms feature a TV, safe, hair dryer and bath products as well as a mini-bar, which are pay upon consumption. Room service is available from 5 am to midnight (subject to convenience charge), and all stateroom-to-stateroom calls are free. Guests in The Haven Suites can enjoy exclusive access to The Haven Courtyard, Restaurant & Lounge, 24-hour butler service, priority restaurant reservations, Bliss Collection bedding and much more. Guests staying in Studios have access to the Studio Lounge.

Dining & Entertainment

You'll find complimentary dining throughout the ship, including two main dining rooms, a buffet, coffee bar and more. Select ships feature a third main dining room, 24-hour dining venue, outdoor buffet, and a pool bar and grill. Complimentary entertainment, from live bands to comedy acts, is available in all ships. For a nominal fee per person, you can also enjoy award-winning entertainment in many of our ships. For more information on what will be available during your sailing, login to My NCL.

Poolside & Activities

Enjoy complimentary beach towel service as you lounge poolside, go for a swim or relax in a hot tub. Or take part in any number of onboard sports activities, even work up a sweat in the fitness centre, featuring all the latest equipment.

What does my cruise fare include?

• Accommodation
• Transportation to some of the most beautiful places on earth via cruise ship
• Dedicated Kids & Teen (ages 3-17) programming & spaces during at sea days until 10:30 pm and from departure until 10:30 pm during port days
• Meals in one of our many complimentary dining venues
• 24-hour Dining venue (on select ships)
• Room service menu items (convenience charge may apply)
• Outdoor Buffet (on select ships)
• Pool Bar and Grill (on select ships)
• Coffee Bar (regular coffee and pastries included, specialty coffees at nominal extra charge)
• Iced Tea, some juices in the buffet (for breakfast), regular coffee, tea and ice water
• All entertainment onboard (with the exception of dinner and lunch theatre entertainment)
• Art Auctions
• Poolside activities
• Access to fitness facilities
• Select onboard presentations
• Sports Court activities
• Use of outdoor pools and hot tubs
• In-stateroom TV programming (except for on-demand movies)
• Phone calls onboard the ship (stateroom to stateroom)
• Use of private Studio Lounge if staying in Studio accommodation on Norwegian Breakaway, Norwegian Epic, Pride of America, Norwegian Getaway and Norwegian Escape
• Suite Guests receive additional amenities, based on the category of accommodation.
• Taxes, fees and port expenses
  
  • Effective 7/1/2024, Norwegian Cruise Line will be incorporating applicable taxes, fees and port expenses into our advertised pricing. It will also include Hawaii GET tax where applicable. Fees associated with additional offerings such as Free at Sea dining and beverage packages are separate additional charges. For more information, refer to details about the California law below.

The following items are not included in the cruise fare:

• Service Charges
• Additional costs associated with Free at Sea optional package selections
• Meals in Specialty Restaurants
• Alcoholic Beverages
• Soft drinks and some other non-alcoholic beverages
• Spa and Salon Services
• Exercise classes
• Casino
• Dining Entertainment
• Transfers (unless pre-purchased with air/sea packages)
• Hotel Stays pre-/post-cruise (unless pre-purchased)
• Shore Excursions Credit
• Photography
• Internet Access
• Baby Sitting Services
• Specialty Onboard Seminars
• Art purchases
• Gift shop purchases
• Video Arcade
• Phone calls off the ship
• Wi/Fi & Satellite connection for tablets, phones/mobile devices
• Laundry Services
• Use of the Medical Centre
• Convenience Charge for Room Service (does not apply to The Haven and Norwegian Suites)

What is the new California consumer protection law?

California's Senate Bill 478 is a new consumer protection law that requires businesses to advertise a comprehensive price for any product offered for sale. To comply with this new law and to simplify the booking experience for all our guests based in the U.S. and Canada, Norwegian Cruise Line will be incorporating applicable taxes, fees and port expenses into our advertised pricing by July 1, 2024

Will this change impact your cancellation/refund policy? Also, now that your pricing is all in, how do I determine how much my refund will be?

There will be no changes to cancellation fees and refunds. Cancellation fees will be assessed on the amount of the advertised price excluding the taxes, fees and port expenses. Refunds will be provided for the taxes, fees and port expenses in the event of cancellations. Refer to your cruise confirmation for the breakdown of cruise fare vs. taxes/fees/port expenses.

Don't Forget to Bring These Items

• Government-issued photo ID and Passport, if applicable
  Learn more about the required travel documentation with plenty of time in advance.
• eDocs (One copy per stateroom)
  You may download your eDocs from your My NCL Account
• Luggage labeled with bag tags
  Luggage tags can be downloaded and printed from your eDocs
• Credit card for onboard expenses
  We don’t recommend that you use a debit card while on board. See our paying for onboard expenses section for more information
• Small bag with essentials
  This bag should contain items you will need on the first and last day of your cruise while your luggage is being delivered to your stateroom

When are E-Docs available?
 
All E-Docs will be available up to 21 days prior to departure, provided full payment has been received and Online Check-In has been completed. Make sure you bring a printed copy of your eDocs with you to the pier as they will serve as your boarding pass. It is important to download your eDocs ahead of time as they will become unavailable 72 hours prior to sailing. You or your travel professional will be notified via email when your eDocs are ready to be printed. Please reconfirm your flight details.

Transfers & Getting to the Pier

Take the guesswork out of getting to your ship. Get driving directions and arrange for transfers from your airport or hotel ahead of time. And if you are flying in, don't forget to claim your luggage at the airline's baggage claim area.

Boarding Times

Embarkation Time

Embarkation time is when you should arrive at the cruise terminal. We ask that you please do not arrive any earlier than one hour prior to the embarkation time noted in your eDocs, because security regulations might prohibit early entrance.

Departure Time

Departure time is when your ship sets sail. We highly encourage you to board no later than two hours prior to the departure time noted in your eDocs. This will give you enough time to complete your check-in at the cruise terminal before boarding; your online check-in must be completed prior to arrival.

What time do I board the ship on embarkation day and in ports of call?

Arrival at the Cruise Terminal:
For your comfort and convenience, we recommend that guests who have not completed their Online Check-In arrive at the cruise terminal no later than two (2) hours prior to the scheduled embarkation time printed on your cruise documents. Guests who have completed their Online Check-In should arrive at the terminal no later than one (1) hour prior to the scheduled embarkation time printed on your cruise documents. We STRONGLY recommend guests complete their Online Check-In at least four (4) days prior to sailing.

Final Boarding Time:
In order to facilitate the embarkation process, the processing of your eDocs, and to comply with new government regulations governing departure manifest, all guests are required to complete check-in at the cruise terminal and be onboard the ship no later than one hour prior to the departure time noted on their cruise documents or they will not be permitted to sail. Please note that guests who have not filled out their Online Check-In must arrive at the port two (2) hours prior to sailing.

Joining or debarking the ship at any time outside of the published embark/debark port is not permitted for the following reasons:

• Itineraries are subject to change without notice.
• Violation of the Passenger Vessel Act (Jones Act), if applicable.

Approval to embark or disembark mid-cruise may be allowed only in cases of emergencies. Please note that embarking or disembarking mid-cruise may result in a violation of the Passenger Vessel Act (Jones Act), resulting in a fine starting at $941 per person.

Boarding Time in Ports of Call:
In all ports of call, it is also the guest's responsibility to be back onboard the ship no later than one (1) hour prior to the ship's scheduled departure time. Please be aware that shipboard time may differ from the port of call and it is the guest's responsibility to follow the shipboard time. In the event a guest misses the ship, it will be the guest's responsibility to pay all expenses incurred to rejoin the ship.

Getting to Know the Ship

Upon check-in at the cruise terminal, you'll receive your first issue of the Freestyle Daily, which details the day's activities and special events and is a great way to get a feel for the ship. The Freestyle Daily will be delivered to your stateroom every evening, with info to help you plan the following day.

Ship Guides

Our handy ship guides feature detailed deck plans, helping you find your way around the ship. You'll receive one at check-in, but you can also download it here.

How do I pay for onboard expenses?

For your convenience, all shipboard expenses are charged to your Onboard account. Sign up when you check in, establishing your method of payment with Visa, MasterCard, American Express, Discover, JCB Card, Diner's Club. You may also use your debit card however please be advised that we obtain pre-authorisation, as we do for all Credit Cards, and some banks hold these funds for up to 30 days. The maximum initial pre-authorisation amount for all credit and debit cards is $300. Cash can also be used as a method of payment to settle your account with an initial deposit paid in advance.

Using your debit or ATM card

• Norwegian does not recommend the use of a debit card as payment for your onboard folio.
• Please be advised that multiple holds will be placed on your debit card account based on your onboard purchases.
• After settling your onboard folio, these debit card holds may remain on your account up to 30 days after the cruise ends.
• To avoid overdraft charges from your bank, please make sure that you have enough available funds in your account during this hold period.

Norwegian will not be responsible for overdraft charges resulting from holds placed on Debit Card accounts.

Traveller's Check / Cash Procedures

A cash deposit may be placed on your onboard account in the following amounts:

7 day cruises - $300 USD per person
Less than 7 days - $150 USD per person
More than 7 days - $450 USD per person

Once you have exceeded the deposited amount, your account will be closed to further charges. You can deposit as much money as often as you'd like throughout the cruise, however, refunds cannot be made until the day of disembarkation for any excess.

**Personal checks will not be accepted, nor can they be cashed on board.

What is the onboard service charge?

The reason there's a fixed service charge is an important one: Our Crew (as are the crew from other lines) is encouraged to work together as a team. Staff members including complimentary restaurant staff, stateroom stewards and behind-the-scenes support staff are compensated by a combination of salary and incentive programmes that your service charge supports.

Guests sailing to Hawaii will be charged an additional 4.275% Pre Paid Service Charge GET Tax

Are service charges across the board for all guests?

All guests 3 years or older.

How do I prepay my service charges?

Contact your travel professional and request that it be added to your cruise reservation. If you have not made final payment this will be included in your final payment amount or if final payment has already been made we will require full payment at the time it is added.

At what point in the booking process can the prepaid charges be added?

They can be added at anytime up to 24 hours prior to sailing.

Why would I prepay my service charges?

The convenience of pre-paying the service charges allows you to plan your budget prior to your cruise giving you additional freedom while on board.

If I cancel my cruise are the service charges refundable?

Yes! The service charges are 100% refundable.

If there is a service issue can the service charges be adjusted on board?

Guest satisfaction is the highest priority at Norwegian Cruise Line. We have structured a guest satisfaction programme designed to handle any concerns about service or on-board product quickly and efficiently. However, in the event a service issue should arise during your cruise please let our on-board guest services desk staff know right away, so that we can address these in a timely manner. It is our goal to reach a satisfactory solution to any issue when it happens and make sure our guests can focus on enjoying their cruise. Should your concerns not be met with satisfaction you can adjust the charges.

What about currency?

The currency used on board our ships is the U.S. dollar. We've made paying for on-board expenses very easy. When you check in you open a shipboard account by registering a major credit card such as VISA®, MasterCard® or American Express® . If you prefer to pay by cash or traveller's cheques, a suggested deposit for a 7-night cruise is US dollar 300 per person, US dollar 150 per person for cruises up to 6 nights or US dollar 450 per person for cruises of 8 nights and more at check-in (subject to change). Then, you simply sign for your personal expenses as you go and they will be charged to your account.

Important: When your credit card is entered to activate your on-board account, an initial approval is obtained from the bank. Please be advised that some banks may hold the pre-authorisation for up to 30 days. Throughout the voyage incremental holds will be obtained based on your on-board expenditure. This will reduce the amount of available credit on the credit card or restrict the availability of cash in your bank account.

Travellers checks and most major credit cards are accepted in the ports we visit. Proper ID is required when cashing travellers checks. We recommend you carry a small amount of local currency when visiting foreign ports, although credit cards are commonly accepted in shops and restaurants.

What about gratuities?

Unlike most other ships in the cruise industry, there is no required or recommended tipping on our ships for service that is generally rendered to all Guests. While you should not feel obligated to offer a gratuity, all of our staff are encouraged to "go the extra mile," so they are permitted to accept cash gratuities for exceptional or outstanding service if you care to offer them. Also, certain staff positions (e.g., concierge, butler, youth programme staff and beverage service) provide service on an individual basis to only some guests and do not benefit from the overall service charge. We encourage those Guests to acknowledge good service from these staff members with appropriate gratuities. Additionally, there is an 20% gratuity and spa service charge added for all spa and salon services, as well as an 20% gratuity and beverage service charge added for all beverage purchases and an 20% gratuity and specialty service charge added to all specialty restaurant dining and entertainment based dining.

Travelling with minors or young adults? Make sure to take note of some special considerations before

Age Requirements for Travel

Note: These terms are effective at the time of boarding.

Travelling with Infants:

• At least six (6) months of age on the day of boarding
• At least twelve (12) months of age on the day of boarding if your cruise has 3 or more consecutive days at sea.

Travelling with Minors and Young Adults:
Norwegian Cruise Line's policy dictates that a minor or young adult under the age of 21 must be accompanied in the same stateroom (or a connecting/adjoining stateroom) by a guest 21 years of age or older at the time of boarding.

• Minors – an individual under the age of 18 on the day of embarkation/boarding.
• Young Adult– an individual between the ages of 18 and 20.

Note: Two people under the age of 21 may travel together in the same stateroom if they are a married couple and provide proof of marriage to a Norwegian Cruise Line representative at the pier prior to boarding.

Travelling with Minors Unaccompanied by Parent or Legal Guardian*:

For passengers under the age of 18 travelling with an accompanying adult, who is not the minor's parent or legal guardian, a Parent/Guardian Consent Form that authorises the minor's travel and further authorises medical treatment in case of an emergency must be delivered to a Norwegian representative at the pier during check-in. Failure to produce this letter at embarkation may result in boarding being denied. Both living parents/legal guardians must sign and complete this form and attach a copy of his/her driver's license or other government issued identification. Minors of the same parent(s)/legal guardian(s) may be listed on the same form:

1. Download and Complete the Parental Consent Release form (PDF)
   Minors or the same parent(s)/legal guardian(s) may be listed on the same form
2. Copy of both parents/legal guardians Driver’s License or other Government Issued ID
   Adoptive parents, legal guardians or persons separated or divorced are advised to keep legal and other relevant documents available in order to clarify custody rights.

*If travelling to Canada, you’ll the following document in addition to items #1 and 2 (Alaska, Pacific Coastal, and Canada/New England Itineraries):

Canadian entry requirements stipulate that a child under the age of 18 travelling alone, or with person(s) other than both parents, should be in possession of a letter (preferably notarised) from the parents or legal guardian containing:

• Authorisation for the child to travel with another person and to be outside the country;
• The name and a 24-hour contact telephone number of the parents or guardian;
• The destination and length of stay in Canada.