Sort out the finer details of your travel documents according to the requirements of the destinations of your choice and you will be cruising along without a hitch. Check out the individual countries for their specific requirements.

Langkawi

Langkawi Cruise Centre
Lot 1, Resorts World Hotel Complex, Porto Malai, 07000, Langkawi, Kedah, Malaysia

Port Dickson

Jeti Penumpang Port Dickson
Jalan Tanjung Kemuning, Kampung Bahasa Kapor, 71000, Port Dickson, Negeri Sembilan, Malaysia

Port Klang

Port Klang Cruise Terminal
Pulau Indah, Port Klang Cruise Centre, P.O. Box 288, 42009 Pelabuhan Klang, Selangor Darul Ehsan, Malaysia

Penang

Swettenham Pier Cruise Terminal
Swettenham Pier, 1A, Persiaran King Edward, 10300 Penang, Malaysia

Phuket (Patong)

Choke Aree Pontoons
Patong Beach, Thawewong Road, Kathu District, Phuket 83150, Thailand

Phuket (Deep Sea Port)

Phuket Custom Marine Jetty
Sakdidej Road, Tambol Wichit, Mueang Phuket District, Phuket 83030, Thailand

Singapore

Marina Bay Cruise Center
61 Marina Coastal Dr Singapore 018947

1. Passport (with at least 6 months validity)
2. Cruise Ticket
3. Valid Work Permit/Employment Pass / Long Term Pass/Student Pass/Dependent Pass / Re-entry permit if any
4. Applicable VISA requirements. Please refer to Travel Documents Requirements for more information
5. Singapore Dollars for Genting Dream and Hong Kong Dollar for Resorts World One

• Flammable, explosive materials/Pressurised Vessels
• Sharp objects including throwing stars and open razors
• Electrical items and heating devices such as iron, cooking appliances, coffee maker, extension cords
• Weapons including replicas, imitations and components of firearms, crossbows, blunt weapons and stun devices
• Raw food including pastries, eggs, dairy, meats, selected fruits and others
• Illegal drugs or disabling chemicals (e.g., gas guns, tear gas sprays, mace, phosphorus, acid etc.)
• Alcohol
• E-cigarettes
• Others such as Emergency Position Indicating Radio Beacons (EPIRB), laser pointers, remotely controlled devices, self balancing hover boards/scooters and any other items that might endanger people onboard

We have put in place procedures and protocols to keep our ship disinfected and sanitised for your comfort and health. We have also ensured that our ventilation system circulates only fresh air drawn from the outside. Learn about the safety measures we have instituted onboard our ships.

Guest Accommodations
Higher frequency and increased levels of sanitisation and disinfection for cabins and suites with hospital-grade disinfectant. Bathrooms and drains are cleaned more extensively each cruise.

Common Public Areas
All public areas undergo a two-tier sanitisation process with cleansing, fogging and wiping using hospital-grade disinfectant with emphasis on frequently touched surfaces.

Fresh Air Ventilation Systems
100% external fresh air is filtered and supplied to each guest, crew cabin, as well as all public areas onboard the cruise.

Medical Centre
Isolated wards available in Medical Centre. Cabins can be converted into quarantine rooms if required. Doctors including an Infection Control officer on every sailing.

Crew Members Practices
All crew members have completed stringent quarantine requirements. They have also attended mandatory health and hygiene training workshops.

Guests must visit www.rwcruises.com for the mandatory ONLINE CHECK-IN – available up to 72 hours prior before your cruise departure time. Guests must ensure correct contact details during ONLINE CHECK-IN.

Guests are required to follow the designated check-in timing as priority will be given to those who arrive at the terminal within their given check-in timing and to minimize congestion at the terminal.

Elderly Care: Wheelchairs can be made available upon request. Usage of these wheelchairs are not permitted at shore side of ports of call. A deposit fee of SGD300/HKD1,800 will be charged during the rental period.

Pregnant Mums: Guests who are pregnant and in or beyond their twenty-fourth (24th) week at the time of disembarkation are not allowed to cruise.

Infant Care: Pack n Play cribs and regular wooden cribs can be made available on request.

For embarkation from Singapore, luggages beyond below size or more than 9kg are required to be checked in.

• Promptly follow the specified cruise time mentioned in your confirmation slip to avoid delays and extended standbys.
• Scan the QR code to optimise your enjoyment of onboard activities by accessing the cruise calendar on RWDaily.
• Explore diverse dining options on board; check. ship brochures for restaurant details, or consult RW Daily for hours and reservations.
• Explore thematic programmes curated by us. Stay updated on upcoming events through our page.
• Stay informed about time zones; our ships adhere to homeport time, allowing you to relax and turn off automated settings.
• Visit our reception for details on special offers, including beverage and wifi packages, onboard entertainment and various activities.
• Enjoy express checkout- scan the Quickpay QR to settle your account balance before departure for an easy seamless disembarkation.

• Present Valid Passport & Travel Documents during cruise
• Valid at least 6 months from the returning date of the cruise
• Valid Long-Term Pass; Re-entry permit for Singapore resident
• Valid Visa for foreigners

Both Genting Dream and Resorts World One ship design enables 100% external fresh air to be filtered and supplied to the cabins and on board public areas – ensuring a constant and healthy flow of fresh air throughout the vessel with no recirculation of air between cabins within the ship.

On board the ship, Resorts World Cruises accepts the following payment method – Visa / Mastercard / UnionPay / GrabPay / AliPay / WeChat Pay / kakaopay.