The Pianist On The Sea
The same brand of piano as the movie "The Pianist on the Sea" presents you with the most beautiful night melody.

Cowboy Party
Transform into a real cowboy

CDF Duty Free
Shopping Time

Duty Free Goods
Covering categories such as perfumes, cosmetics, watches, tobacco, alcohol, luggage, food and general merchandise.

Star Paradise
The main theme is "Star Travel Little Master", through a series of activities, including scientific experiments, hands-on workshops, princes and princesses, little master music journeys and other activities, so that children can spend a full and fulfilling cruise time.

Little Art Master

Ship Model
[Don't miss it] A limited edition custom-made ship model worth collecting. The "Gulangyu" maiden voyage limited edition has been strictly checked for each sequence. The workmanship is exquisite, the carving is fine and the packaging is grand, and it is a generous gift

Captain Meow T-Shirt
Captain Meow T-shirt is made of selected fabrics, soft and breathable, with unique patterns, not easy to fall off, and the vertical seams are cut three-dimensionally with quality craftsmanship, which fits the body shape

Captain Meow Doll
The same doll as the first "fresh meat" spokesperson signed by Star Travel Ocean Cruises Captain Meow doll is originally designed, smart and wise Smart and handsome uniform, captain style, selected materials, skin-friendly, the cutest "fresh meat", warm companionship

Captain Meow Star Mouse Desk Pad
Captain Meow Star environmentally friendly rubber mouse desk pad is made of high-quality materials, natural rubber is widened and thickened, non-slip bottom pattern is scratch-resistant and wear-resistant, e-sports quality original color printing, durable

Star Travel Ocean Cruise Mug First Voyage Limited Edition
"Gulangyu" first voyage special customized model carefully selected materials, high temperature firing classic pattern, hot stamping LOGO high-end color matching, one-piece molding exquisite packaging, textured gift box

Are there wheelchairs available for rent on the cruise ship?
Since wheelchairs on the cruise ship are only for emergency use, tourists who need to use a wheelchair should bring their own wheelchair, and the performance, size and type of the wheelchair should be suitable for use on the cruise ship.

What items are not allowed on board?
We would like to remind you that the following items are strictly prohibited:

Firearms, ammunition and explosives
All firearms, including replicas, imitations and their parts; air guns, air bullet guns and toy pistols or rifles that can fire projectiles; any other weapons that can fire projectiles (such as paintball guns); all munitions; all explosives, including simulated explosives and devices; fireworks, flares, pyrotechnics (excluding pyrotechnics that are part of the ship's life-saving equipment and have been strictly inspected).

Toxic chemicals
Any illegal narcotics/drugs; items containing disabling substances (such as gas guns, tear gas sprays, mace, phosphorus, acid and other dangerous chemicals that cause serious injury or disability); flammable substances and dangerous chemicals, unless carried in limited quantities as instructed by the company (such as gasoline, methylated spirits, paint thinners, alcohol, incense, incense, etc.).

Equipment
Sharp weapons, including darts; knives with blades longer than 4 inches/10 cm; straight razors; sabres or sabres; spears or lances; any other items manufactured, modified or designed for offensive purposes; crossbows, crossbows or longbows; blunt weapons including knuckle dusters, brass knuckles, clubs, short sticks, batons, flails or nunchakus; segways, balance boards, roller skates, scooters or bicycles (except those provided by Star Travel for shore excursions).

Electrical appliances
Electric shock devices; large capacity batteries; items containing any heating elements not provided by Star Travel, including but not limited to: immersion heaters, heating blankets, irons, water heaters, coffee makers with heating/hot plates, etc.; any remote-controlled or autonomous flying devices, toys and drones;

Emergency Position Indicating Radio Beacons (EPIRBs), amateur radios, satellite phones, transformers, lasers and laser pointers.

Others
Compressed gas cylinders, bottles, gas cylinders, including diving tanks, propane tanks and aerosol tanks; counterfeit currency and counterfeit securities; animals, plants and their products with dangerous germs, pests and other harmful organisms; food, medicine or other items that are harmful to human and animal health, from epidemic areas and other food, medicine or other items that can spread diseases; manuscripts, printed materials, films, photos, records, films, audio tapes, video tapes, laser discs, computer storage media and other items involving state secrets; precious cultural relics and other cultural relics prohibited from leaving the country, endangered and precious animals, plants (including specimens) and their seeds and propagation materials.

Due to the limitations of terminal equipment and venues, in order to reduce the waiting time of tourists at the baggage check-in area, inbound and outbound tourists are requested to check in only 20-inch (34cm*50cm*20cm) and 20-inch luggage, and other small luggage should be carried by yourself.

**Please note that for the sake of cruise safety, you are prohibited from bringing drones and flying equipment, balance bikes, household appliances such as cooking appliances, irons, water heaters, electric blankets, extension cords, and any other power tools. The above appliances may cause voltage instability and create safety hazards.

How to check in luggage?
On the day of boarding, tourists can check in luggage at the designated location of the pier after arriving at the pier. (Please remember your room number, ID card, passport and other important documents and do not put them in the suitcase for check-in). Tourists can get the luggage tag for checked luggage from the staff at the pier.

The night before disembarking, please attach the luggage tag for disembarking and leaving the packed luggage at the door of your cabin, and the staff on the ship will check it in for you. Please do not pack the necessary items for the next day, such as ID card, passport, valuables, clothes that need to be changed, etc.

Each guest can bring two pieces of personal luggage on board, and each piece of luggage must not exceed 23 kg.

Can passengers bring alcoholic beverages on board?
Passengers are not allowed to bring any alcoholic beverages on board. All alcoholic beverages, liquor and alcoholic beverages will be confiscated and discarded without compensation. Alcoholic beverages or alcoholic beverages purchased at the ship's gift shop or at ports of call will be kept by the Carrier during the cruise and returned to the passenger at the end of the cruise. Passengers shall not make any claim for loss or inconvenience caused by the above. The Carrier reserves the right to refuse to serve alcoholic beverages or alcoholic beverages to any passenger. Passengers agree and acknowledge that only passengers who are eighteen (18) years of age or older may purchase or consume alcoholic beverages on board. Passengers agree to supervise all minors accompanying them to ensure that they do not violate this policy or any other applicable laws. Any passenger who attempts to purchase alcoholic beverages or alcoholic beverages using false identification will be deemed to be in violation of this policy. Passengers agree that the Carrier or the Captain has the right to refuse boarding or disembark any passenger who violates this policy or any accompanying adult who violates this policy or any other applicable laws. If a guest who is under the minimum drinking age celebrates their birthday during the cruise and reaches the minimum drinking age, the guest must notify the Guest Relations Desk and provide a legal, valid ID or passport as proof of age in order for the Guest Relations Desk staff to update their information and allow them to purchase alcoholic beverages on board.

Can tourists bring food/food on board?
Public health policy does not allow the carrying of any potentially dangerous food, such as cooked food or raw food from restaurants or private residences (such as vegetables, fruits, bread and cakes); or packaged cooked food from supermarkets (such as grilled sausages, duck necks, chicken wings, etc.). Only packaged dry snacks (such as biscuits, potato chips, energy bars, nuts, candies, etc.) are allowed.

What luggage preparations do you need to make before traveling?

1. Mainland Chinese tourists should check whether their passports are still valid after the voyage. Tourists from Hong Kong, Macau and Taiwan need to check whether their Mainland Travel Permits for Hong Kong and Macau Residents (Home Return Permits) or Mainland Travel Permits for Taiwan Residents (Taiwan Compatriot Permits) are still valid after the voyage. Foreign tourists need to check whether their passports are valid. The passports need to be valid for 6 months or more after the trip, and there should be enough blank visa pages in the passports for stamping.
2. Prepare comfortable clothes and shoes (during the voyage, the Starlight Club will hold a retro party on the cruise ship. Men are recommended to wear dresses or dark suits and leather shoes; women are recommended to wear cheongsams), sportswear and swimwear, etc. It is also recommended to bring sunscreen, sunglasses, etc. Because the temperature is lower in the morning and evening at sea, it is recommended to bring some warm clothes.
3. Most of the large shopping malls at the destination can be paid by credit card, but it is still recommended to bring a small amount of local cash at the destination for dining or shopping in small shops.
4. Conventional cameras, video cameras and other electronic products can be brought on board.
5. In order to promote environmental protection and reduce marine pollution, the cruise company does not provide toothpaste, toothbrushes and bathroom slippers in the guest rooms. You need to bring your own.
6. Prepare an appropriate amount of common medicines, such as cold, diarrhea, seasickness medicine, etc.

Where is the boarding terminal? What time is the best time to arrive at the terminal?

Xiamen
Dongdu Cruise Terminal: Xiamen International Cruise Center Plaza, No. 2 Donggang Road, Huli District, Xiamen

Shenzhen
Shekou Port Prince Bay International Cruise Home Port: No. 1 Haiyun Road, Nanshan District, Shenzhen (Shekou Cruise Center)

Shanghai
Shanghai Wusongkou International Cruise Terminal: No. 1 Baoyang Road, Wusongkou, Baoshan District, Shanghai

Zhoushan
Zhoushan International Cruise Port: Xi'ao, Zhujiajian Street, Putuo District, Zhoushan City, Zhejiang

Hong Kong
Hong Kong Ocean Terminal: Ocean Terminal, Canton Road, Tsim Sha Tsui, Kowloon
Hong Kong Kai Tak Terminal: No. 33, Shing Fung Road, Kai Tak, Kowloon, Hong Kong

Sanya
Sanya Phoenix Island International Cruise Port

Singapore
MARINA BAY CRUISE CENTRE: Marina Bay Cruise Centre Singapore 61 Marina Coastal Drive#01-01 Singapore 018947

Guests are required to contact the tour leader of the participating tour group and arrive at the terminal on time according to the departure notice.

What is the service charge standard of the "Piano Land" cruise ship?

• Inner cabin/sea view/balcony, 16 US dollars per person per night;
• Premium suite/relaxed suite/executive room, 20 US dollars per person per night;
• Infants are free of service charge (0-3 years old), and children enjoy half price discount (4-11 years old).

How much does Mahjong cost on a cruise ship?

• MAHJONG PACKAGE 1hr A-Automatic $28
• MAHJONG PACKAGE 2hrs A-Automatic $50
• EVERY SUBSEQUENT HOURS A-Automatic $15
• MAHJONG PACKAGE 1hr B-Manual $24
• MAHJONG PACKAGE 2hrs B-Manual $40
• EVERY SUBSEQUENT HOURS B-Manual $12

Note: All packages include 1 fruit plate + 4 drinks, all B packages must be booked consecutively!

What is the charge standard for WIFI on the Piano Land? Are there any packages? How to purchase?
After your mobile device is connected to the ship's WIFI, you can purchase it according to the page prompts.

Currently, the WIFI on the Piano Land is divided into single-day packages and full-voyage packages. The following fees are for reference only, and the actual fees are subject to the announcement on the ship.

Single-day package: US$20 (24 hours), limited to 1 device;

Full-voyage package: US$16/night, must be purchased according to the number of nights of the full voyage, limited to 1 device.

What is the Japan Departure Tax?
The Japan Departure Tax is a tax imposed by the Japanese government on passengers departing from Japan from January 7, 2019. According to the taxation regulations of the Japanese government, all international passengers who travel to Japan for sightseeing via shipping companies or airlines (infants under 2 years old are exempted) must pay a tax of 1,000 yen per person through the shipping company or airline they are traveling on each time they leave Japan. This fee will be collected on board at a rate of US$7 per person (only charged on Japan voyages).

What payment methods are available on the cruise?
In order to provide you with a more convenient consumption experience and faster disembarkation services during your trip, we provide you with online payment channels (currently only Alipay channels are supported), and the front desk on board can accept UnionPay cards starting with 62. Guests without bank cards can also use US dollar cash and Alipay as payment methods for onboard consumption. The exchange rate is based on the exchange rate announced by the ship (not the bank exchange rate). It is recommended that you confirm with your issuing bank before your trip that your credit card has opened the overseas transaction function, and apply to the issuing bank to increase the consumption limit and note the overseas card swipe to prevent the issuing bank from accidentally locking the card, so as not to affect your consumption experience on board.

Where should valuables be stored?
The rooms are equipped with safes (some standard interior cabins and standard sea view cabins do not have them for the time being). Visitors can also go to the customer service center on the 5th floor to store valuables for free. The ship will charge HK$400 as a deposit for the safe key, which will be returned after the key is returned.

What standard sockets are used on the cruise ship?
The rooms are equipped with British three-hole sockets and two-hole sockets. Guests are advised to bring their own socket converters if necessary.

Is smoking allowed in the rooms on the cruise ship?
Smoking (including e-cigarettes) is strictly prohibited in all rooms. Once discovered, we will fine the tourists HK$2,000. Piano Land has set up a smoking area on the port side of the stern on the 7th floor. Tourists can smoke in the designated smoking area.

Is there an electric kettle in the room?
Piano Land provides a kettle in each room.

Are there cribs on the cruise ship?
There are a certain number of cribs on the cruise ship. Please apply to the travel agency when registering or ask the room attendant after boarding.

How many restaurants and bars are there on the "Piano Land"?
There are three free restaurants on the cruise ship, with three meals a day, including breakfast, lunch and dinner. The Peninsula Restaurant has 480 seats and 914 square meters, the Oriental Restaurant has 520 seats and 800 square meters, and the Lido Restaurant has 570 seats, which are enough to meet the needs of guests.

Paid restaurants include: Silk Road Restaurant with 250 square meters, 78 seats; Asian Bistro with 107 square meters, 38 seats; Victoria Bar with 250 square meters, 100 seats, with karaoke and large-screen TV; Star Travel Tea Cafe with 200 square meters, 98 seats, located under the Tiffany blue-green glass ceiling, is both a cafe and a bar; Vertex Music Lounge with 220 seats and 680 square meters, has 180-degree fully transparent floor-to-ceiling glass windows and a small performance area; Splash Bar and Sunset Bar are located by the swimming pool and provide paid ice cream and drinks.

How to book a specialty restaurant?
It is recommended to contact the front desk or restaurant to make a reservation in advance after boarding the ship. All restaurant seats are on a first-come, first-served basis.

What are the special activities on the "Piano Land"?
Piano Land will hold various hands-on and interactive teaching activities that are both entertaining and educational. Such as cupcake making, pizza making, napkin folding, towel folding, dance teaching, and cruise knowledge classes. The perfect combination of play and learning.

Immersive experience activities: immersive interactive experience party, I am a singer band accompaniment experience to make you a star singer on the stage, and check in at the shooting scene of the celebrity detective.

What activities are suitable for teenagers/children?

6 months-3 years old infants
Interesting bilingual picture book time, music enlightenment classes by foreign musicians, interactive dances by professional dancers, creative works of three primary colors full of childlike fun... and various enlightenment toys to let babies give full play to their nature.

3-11 years old children's care activities
With the Star Travel Little Master Growth Record activity as the main line, care activities at different times, prince and princess, jungle adventure, crazy rock, building and destroying, traveling around the world, boys and girls competition and other theme parties, give energetic babies more choices and enjoy their own cruise vacation.

12-17 Youth Activities
Interesting interactive games, popular board games, PLAYSTATION, X-BOX, NINTENDO and other game challenges, and free talk with foreign singers and dancers, the mobile activity venues add to the fun of youth activities, making your cruise vacation HIGH.

Parent-child activities
Sea Carnival, Family Olympics, Little Birthday Party and other family activities provide you with wonderful parent-child time and an unforgettable trip for you and your children.

Are there any fees for activities for teenagers/children?
Star Park is free during opening hours, and there are also some paid entertainment activities on board. If you need to take care of your child outside of opening hours, you will need to pay a care fee of US$6 per hour. Please refer to the daily report on board for the specific opening hours.

How can I find out about the entertainment program on board?
Tourists can find out about the entertainment program through the daily printed Star Travel Daily.

Are there any charges for the entertainment performances on the "Piano Land"?
No charge.

Can minors take a cruise alone?

1. All minors must board with their legal guardians. If the accompanying adult is not their legal guardian (e.g. the child’s grandparents are not their legal guardians), the legal guardian must issue a valid authorization letter authorizing the adult to take their child on the cruise, and bring the authorization letter and a copy of the minor’s birth certificate as necessary proof to go through the boarding procedures.
2. Single travelers must be at least 18 years old and must pay for a double ticket. Travelers under the age of 18 can only board if accompanied by their legal guardians or someone authorized by their legal guardians. Married couples under the age of eighteen (18) must provide a legal and valid marriage certificate before boarding.