Vessels that bring you closer to your destination. At Viking, we build innovative ships that are the right size for the experience—
with a signature Scandinavian design that never upstages the destination.

All-Veranda Ocean Ships
Ships that host just 933 guests, with the ability to dock in the world’s greatest cities, as well as seldom visited small ports that are out of reach for mega-liners.

Spend More Time in Port
With overnight stays in many ports of embarkation and disembarkation. With fewer days at sea, you will have ample time to immerse yourself in each destination.

Take in Your Surroundings
With a private veranda in every stateroom, an Infinity Pool at the stern and abundant options for al fresco dining, each day brings new opportunities for stunning views of your destination.

Curated Onboard Lecture Program
Onboard activities are designed for enrichment and renewal. We offer lectures on architecture, history and art with a focus on the destination we visit. Our enrichment program is curated in partnership with renowned Japanese university professors.

Regional inspired cuisine offering a mix of Asian, Western and Japanese dining

The Restaurant
Our main dining venue, The Restaurant, offers the highest onboard dining experience. Asian Cuisine and always available classics are served surrounded by sweeping exterior views through all-glass walls.

Manfredi's Italian Restaurant
Inspired by Italy’s beloved trattorias, Manfredi’s offers the best of Italian cuisine with a private dining room providing an opportunity to have an intimate meal with family or friends.

The Chef’s Table
The sommeliers and culinary masters at The Chef’s Table create the perfect food and wine pairings during a multi-course tasting, enjoyed in the restaurant or in a private dining room.

World Café
With live cooking, an open kitchen and premium seafood choices, the World Café provides a vibrant interactive experience and a wide range of international flavors. Dine infoors or al Fresco on the Aquavit Terrace for stunning panoramic views.

Mamsen’s
Located in the Explorers' Lounge and named for "Mamsen," The Hagen family matriarch, this venue offers Norwegian specialties for breakfast, lunch, an afternoon snack or evening treat.

The Wintergarden
Afternoon tea is served at the Wintergarden, adjacent to the Main Pool. Decadent finger sandwiches, scones and desserts are accompanied by international teas, and relaxing classical music from the Viking Resident Musicians.

Pool Grill
In a Poolside atmosphere that welcomes lounging and leisurely dips in the water, the Pool Grill offers casual fare prepared to order. For a lighter meal, a small salad bar is available, alongside with a noodle bar that offers the selection of Japanese and Chinese noodles.

Room Service
Care to enjoy a quiet dinner in the comfort of your stateroom? A midnight snack? Or perhaps breakfast in bed? For your convenience, we offer 24-hour room service, 7 days a week, with many of our signature dishes to choose from.

The Kitchen Table
At our onboard cooking school, experience firsthand how our world-class chefs bring distinct, local flavors from market to table. On sea days, learn to cook dishes highlighting an upcoming destination.

Viking offers a wide range of staterooms & suites.

The Perfect Retreat
Begin each day refreshed in any of our five categories of spacious rooms, including some of the largest suites at sea. All come with king-size beds, large showers, heated bathroom floors, LCD TVs, multiple US/EU outlets and USB ports, private verandas, 24-hour room service and more.

Our Penthouse Veranda
A relaxing home away from home, the Penthouse Veranda is our highest-rated stateroom with thoughtful design touches, including 28% more room, plentiful drawers and storage, binoculars to enjoy the view, priority restaurant and shore excursion reservations, and a welcome bottle of champagne.

The Fine Art of Detail
After a lifetime spent living in hotels, our Chairman wanted to ensure every detail of our ships was elegantly functional. So we designed easy-to-read and -open premium bath products; intuitive remote controls; large showers with strong water pressure and clear controls; anti-fog mirrors and heated floors.

Stateroom Features
All staterooms have verandas, thoughtful in-room facilities, mini-bar and room service. No matter which room type you choose, we would like to offer you a comfortable living experience. More than just a place to sleep, each stateroom is an open and airy sanctuary with a sweeping view of your destination. Every day has a new vista.

• Owner's Suite (OS)
• Explorer Suite (ES)
• Penthouse Jr.Suite (PS)
• Penthouse Veranda (PV)
• Deluxe Veranda (DV)
• Veranda (V)

Are service animals allowed on board?
In accordance with the Americans with Disabilities Act (ADA) and similar laws in destinations where we operate, Viking allows service animals. Guests who request a service animal must provide appropriate documentation to support the request. Requests for pets or emotional support animals are denied, as per our policy. All service animals are reviewed according to ADA or applicable regulations, and only service animals that have the appropriate documentation for admittance into the countries on an itinerary are permitted on board our ships. We are aware of isolated instances of improper behavior from service animals in public areas on board our ships. We have updated our policies accordingly to ensure such incidents do not happen in the future.

Are there refrigerators in individual staterooms?
Each stateroom is equipped with a minibar. Your stateroom category will determine whether your minibar is replenished daily with drinks and snacks. Purified water is provided in all staterooms and refilled daily. A full listing of amenities by stateroom category can be found on each ship page.

Can I take a virtual tour of the ship? Is there a deck plan? How can I learn more about the ship layout?
Yes. Get to know your Viking ship a little better by taking our virtual 360° tour of the ship’s public spaces and staterooms.

Additionally, you can find detailed deck plans, stateroom layouts for our fleet in the Ships page.

Is my stateroom furnished with amenities that I do not need to pack?
All stateroom bathrooms are equipped with premium bath toiletries. A hair dryer is also provided, and irons are available in the complimentary self-service launderettes. Depending on your stateroom category, laundry, pressing and dry cleaning services may be complimentary. If your stateroom category does not include these services, they may be purchased for a modest fee. A full listing of amenities by stateroom category can be found on each ship page.

Is the ship nonsmoking?
Viking vessels are generally nonsmoking. In order to accommodate guests who choose to smoke, there is a designated outdoor smoking area on the starboard side of Deck 8. All other areas of the ship, including your stateroom and veranda, are designated nonsmoking areas. Smoking restrictions also apply to e-cigarettes.

Is there a library on board?
Yes. On board Viking ocean and expedition ships, the Library is located in The Living Room, and has selections specially curated by London bookseller Heywood Hill to enrich and enhance your journey.

Learn more about our curated libraries and recommended reading or visit the Ships section for deck plans and details.

Is there Internet access on board the ship? Are there computers, or should I bring my laptop?
All our ships offer free Wi-Fi. You may use your personal device or one of the ship’s computers in our Business Center on Deck 1. Our connection relies on a VSAT satellite terminal—the best possible solution for voyages at sea. Due to the nature of data bandwidth and latency, as well as potential interruptions in satellite signals based on terrain and weather, you may experience slower online connections than you are accustomed to at home. In order to ensure fair usage for all, we reserve the right to limit heavy-bandwidth applications, downloads or software upgrades so that all our guests have access to Wi-Fi. We suggest that guests limit large uploads/downloads and live streaming. Please download your content prior to your journey, as bandwidth will affect your service and cannot be guaranteed. We would be pleased to help you with your device settings once you are on board. We hope you will understand that we will do our very best to provide you with an enjoyable online experience, and remember you will likely be able to access standard Wi-Fi and data roaming services on shore in most towns and cities you visit.

We need twin beds; is this possible?
Most staterooms have beds that can be set up separated or together. Please inform us of your bed configuration preference so we can make sure your stateroom is set up properly when you arrive. Visit the Stateroom Preferences page in your My Viking Journey account to update this online.
We plan to go a few days early and then make our way to the ship. Can you please provide the docking location?

Approximately two weeks prior to departure, your travel documents will be e-mailed to you with this information. In addition, Viking is pleased to offer a selection of local cruise extensions before and after your departure. Pre & Post Cruise Extensions are listed on each cruise itinerary page or you may visit the Extensions page in your My Viking Journey account upon booking for additional details.

What is the electrical voltage in the staterooms?
You will find both 110V and 220V electrical outlets in your stateroom. All outlets are European style (2-pin) with a ground, except for two US 110V sockets above the desk and one US 110V socket on each side of the bed; there are no UK 3-pin sockets. Should you need an adapter, they are available for sale in the onboard shop or can be found at most electronics or travel stores. (Remember that if you are staying in a hotel for part of your journey, you will want the appropriate adapter for that country as well.) In your stateroom, you will also find several USB ports to charge cell phones and tablets; just bring the appropriate cable with you. Most modern electronic devices can accommodate different electrical currents, so you probably will not need a current converter; hair dryers are provided in your stateroom.

Will I be able to watch TV in my stateroom?
All staterooms have a color television with a selection of live TV channels, including news, sports and finance channels, on-demand movies and in-house programming. Because satellite coverage is dependent on weather conditions and location, there may be times when programming is temporarily unavailable.

A full listing of amenities by stateroom category can be found on each ship page.

Are there luggage restrictions during the trip? Which personal items are allowed on board and which are prohibited?
Each airline has its own luggage policy regarding fees and other restrictions; please contact your airline directly for the most up to date information.

On board, luggage must be stored in the guest’s stateroom. Additional information will be made available with ample time for you to plan for your voyage. A full list of allowable and prohibited items on board is available below. You may also download our Prohibited Items List (PDF).

Prohibited Items

• All firearms (working, nonfiring, replicas, imitations & air/pellet guns)
• All forms of ammunition
• Stun guns, Tasers, or any electroshock devices
• Cricket or archery bows & arrows; crossbows; darts; diver's spearguns; catapults; any bats, hockey sticks, etc.
• Axes, ice picks or cleavers
• Knives or scissors (if the blade is longer than 3 inches or 7.6 cm)
• Scalpels
• Shaving knives or blades
• Wallpaper knives
• Martial arts or self-defense gear (pepper spray, knuckle-dusters, rice flails, clubs, nightsticks, batons, etc.)
• Handcuffs
• Illegal drugs
• Hookahs
• Candles or incense
• Coffee makers
• Flammable liquid & all explosives (lighter fluid, fireworks, flares, etc.)
• Hazardous chemicals (bleach, paint, etc.)
• Extension cords (USB and laptop charging cables are exempt)
• Ham radios
• Aerial drones not allowed to be operated from the ship
• Any electrical device with a surge protector
• Any electrical device that produces heat, such as:
  
  • Clothes irons, including steam irons
  • Hot plates or heating kettles
  • Electrical air humidifiers & refreshers
  • Heating pads

Allowable Items

• Cigar cutters
• Disposable razors
• Knitting needles
• Crochet hooks
• Knives or scissors (if the blade is shorter than 3 inches or 7.6 cm)
• Nail files & clippers
• Tweezers
• Syringes for medical use
• Umbrellas
• Curling irons

The above list is subject to change without notice. Any such items shall be surrendered to the Ship's Security Officer (or delegate) at embarkation and may be disposed of at the sole discretion of the Ship's Security Officer.

Are transfers included?
Transfers are included with Viking Air purchase and all of our extension packages. Intra-itinerary air does not need to be purchased separately.

Can I make payments toward my booking balance in My Viking Journey?
No, we don’t currently have an online payment facility. Please call our reservations office at 138 747 (AU) or 0800 447 913 (NZ) for details on how to make payments.

Do I need a visa to travel with Viking?
Requirements may vary and can change at any time. All guests should seek advice from their respective embassy, consulate or Travel Advisor to determine which documents are needed for their specific Viking voyage. Please be sure to obtain and carefully review for accuracy all your required documents prior to departure to avoid delays, denied boarding/entry or additional cost.

In order to assist with visa services for AU citizens travelling internationally, Viking has contracted CIBT, whose representatives will facilitate the visa process for Viking guests for a fee. Visit https://cibtvisas.com.au for more information regarding visas for your voyage. For our NZ guests, Viking works with Visa Assist & Exotic Holidays; please visit www.vassist.co.nz for more information.

Guests traveling to the United States of America require an ESTA; visit https://esta.cbp.dhs.gov/esta for more information. For guests traveling to Canada, the eTA is only required for arrival by aircraft; visit http://canada.ca/eTa for more information. Entry into Canada by land or cruise ship does not require the eTA even if final disembarkation is in Canada.

From 8 January 2025, Australia and New Zealand guests will require an ETA to travel to the UK. Applications can be made from 27 November 2024; visit www.gov.uk for more information.

Guests who hold a passport for a country other than the Australia and New Zealand should contact their respective embassy, consulate or Travel Agent to determine whether visas are required for their voyage.

Do I need travel protection?
We recommend that you take out suitable travel and/or flight insurance before your travel. Viking is not responsible for any costs incurred due to medical issues. Proof of travel insurance for the preview booking period must be submitted by the pay-in-full due date.

For guests participating in a Viking Expeditions journey to the Arctic or Antarctica, it is strongly recommended that each guest also have Medical Evacuation Insurance coverage for a minimum of $250,000. Expedition voyages take passengers and crew to locations where there are limited or no medical facilities. We visit many remote locations with uneven or slippery terrain, via landing boats where assistance is unavailable.

How can I send a Bon Voyage gift to a Viking guest?
Send your friends or loved ones off in style with a Bon Voyage gift delivered directly to their stateroom. You can order a gift for delivery on board to celebrate a birthday, anniversary or special occasion. Our Bon Voyage gift packages include delightful surprises, such as champagne, wine, chocolate-dipped strawberries and more.

Simply download, fill out, and mail or fax our Gift Order Form (PDF).

You can also use the Silver Spirits Beverage Package Order Form (PDF) to order the beverage package as a gift for a Viking guest.

I have been told that I need to complete a Guest Information Form. What is that, and how do I take care of it?
The Guest Information Form (GIF) enables us to create your reservation, produce travel documents and make any airline reservations. You must complete a GIF for each person traveling in your party as soon as possible. If you haven’t already done so, you can fill out the form online on My Viking Journey under the Guest Information section.

What happens if a guest falls ill and is determined to have contracted a communicable disease while on a Viking voyage?
We have protocols in place to minimize the spread of communicable diseases. Guests may access medical services – onboard our ocean, expedition and Mississippi ships and while on our river ships, through our partnerships with shoreside providers. Any expenses incurred associated with the illness – medical, quarantine or repatriation, etc. are the guest’s responsibility.

What is My Viking Journey?
My Viking Journey is a website designed exclusively for guests who have booked a cruise with Viking. If you have a Viking booking number, you can create an account anytime to customize and manage your upcoming journey. Browse and book shore excursions and spa treatments; make alternative restaurant reservations; get answers to your top questions; access and print visa applications and travel itineraries; complete your Guest Information Form; view air services and flight details; and manage your daily schedule in your personalized calendar. You can enhance your trip with our Silver Spirits beverage package, gain peace of mind with the Viking Travel Protection Plan and make easy online payments.

What is the cancellation policy for my booked shore excursions?

• In order to ensure quality guides and sufficient transportation, we must provide the tour operator with guest counts at least two days in advance.
• Therefore, no refunds will be given within two days of any shore excursion.
• Tours require minimum participation levels to operate so please sign up as early as possible.
• Tours operate rain or shine.
• Online booking and cancellations will close seven days before your cruise sets sail.
• During this seven-day pre-sail period, you can cancel items by calling us.
• Once you arrive on board, you will have the ability to manage your shore excursions again, with one exception—all shore excursions that occur during the first two days of sailing will be non-refundable.
• Please note, whether an optional tour is booked through My Viking Journey or on board, refunds are only processed on board and will be applied as a credit toward your shipboard account balance. Should you have a negative balance at the end of your voyage, the refund toward your credit card will be processed on board. Please allow 14 business days for this to reflect on your statement.

What is Viking's cancellation policy?
Cancellation charges vary based on days prior to departure. Please refer to the Booking and Sale Terms & Conditions for further details.

What is your single supplement?
On occasion, Viking will make special solo traveler fares available. Please check back for pricing updates. In the meantime, explore special offers currently available on Viking cruises. With Viking Inclusive Value, we offer you great value every day, in a category that will fit all your travel needs.

When is disembarkation?
Disembarkation begins after the ship has docked in the port and after all customs and immigration formalities have been successfully completed. The times will vary due to the specific immigration and customs procedures in the specific port.

When is embarkation?
Embarkation begins at 11:00 AM for all categories. Stateroom availability times are listed as follows:

• 11:00 AM: Owner’s Suite, Explorer Suites and Penthouse Junior Suites
• 1:00 PM: Penthouse Veranda Staterooms
• 2:00 PM: Deluxe Veranda Staterooms
• 3:00 PM: Veranda Staterooms

Should you arrive before your stateroom is available and wish to explore your port of call, please drop off your luggage shoreside in the terminal where we will gladly look after it. Please keep in mind, if you do go exploring, you need to be back on board the ship at least two hours before the scheduled departure time.

When will we receive our final documents?
Your electronic documents will be emailed to you 14 days prior to your embarkation. You may also access all documents and information regarding your booking by visiting your My Viking Journey account Booking Summary page. In addition to your electronic documents, approximately 14 to 45 days prior to your departure you will receive a package in the mail which will include your personalized embarkation tags and one red transfer sticker per guest if applicable.

Are there luggage restrictions during the trip? Which personal items are allowed on board and which are prohibited?
Each airline has its own luggage policy regarding fees and other restrictions; please contact your airline directly for the most up to date information.

On board, luggage must be stored in the guest’s stateroom. Additional information will be made available with ample time for you to plan for your voyage. A full list of allowable and prohibited items on board is available below. You may also download our Prohibited Items List (PDF).

Prohibited Items

• All firearms (working, nonfiring, replicas, imitations & air/pellet guns)
• All forms of ammunition
• Stun guns, Tasers, or any electroshock devices
• Cricket or archery bows & arrows; crossbows; darts; diver's spearguns; catapults; any bats, hockey sticks, etc.
• Axes, ice picks or cleavers
• Knives or scissors (if the blade is longer than 3 inches or 7.6 cm)
• Scalpels
• Shaving knives or blades
• Wallpaper knives
• Martial arts or self-defense gear (pepper spray, knuckle-dusters, rice flails, clubs, nightsticks, batons, etc.)
• Handcuffs
• Illegal drugs
• Hookahs
• Candles or incense
• Coffee makers
• Flammable liquid & all explosives (lighter fluid, fireworks, flares, etc.)
• Hazardous chemicals (bleach, paint, etc.)
• Extension cords (USB and laptop charging cables are exempt)
• Ham radios
• Aerial drones not allowed to be operated from the ship
• Any electrical device with a surge protector
• Any electrical device that produces heat, such as:
  
  • Clothes irons, including steam irons
  • Hot plates or heating kettles
  • Electrical air humidifiers & refreshers
  • Heating pads

Allowable Items

• Cigar cutters
• Disposable razors
• Knitting needles
• Crochet hooks
• Knives or scissors (if the blade is shorter than 3 inches or 7.6 cm)
• Nail files & clippers
• Tweezers
• Syringes for medical use
• Umbrellas
• Curling irons

The above list is subject to change without notice. Any such items shall be surrendered to the Ship's Security Officer (or delegate) at embarkation and may be disposed of at the sole discretion of the Ship's Security Officer.

What if my luggage is damaged or lost on arrival?
Should your luggage get damaged or lost, file a report with your airline before you leave the airport baggage claim area. In the event that you are delayed in leaving the baggage claim area, you may call the ship number listed in your Cruise Documents to adjust your airport transfer time.

What is a flight deviation?
Some guests arrange their flight itinerary so that it deviates from the dates and location of their cruise or cruise tour. They may choose to arrive in a destination before their cruise, stay longer in a destination after their cruise, or change their arrival or return destination city. Any of these adjustments to their flight itinerary is considered a flight deviation.

Traveling to or from cities other than your voyage's departure and arrival points, including stopovers on your way to or from the ship, may have restrictions. At certain times, airline availability or rules may limit ticketing options for specific routes. Additionally, some cities may have limited or seasonal airline service, which could impact availability.

What is a stopover?
Also called a long layover, a stopover in your flight itinerary means that you opt to stay a day or more in a layover city before proceeding to your final destination.

Traveling to or from cities other than your voyage's departure and arrival points, including stopovers on your way to or from the ship, may have restrictions. At certain times, airline availability or rules may limit ticketing options for specific routes. Additionally, some cities may have limited or seasonal airline service, which could impact availability.

What is my Airline Booking number?
When you receive your flight itinerary, you will be given a 6-character record locator for each flight. This reference number is considered your Airline Booking number and can be used to view or confirm your flight details with the airline directly. In most cases, you will need your Airline Booking number to check-in for your flight on the airline’s website.

What should I pack in my carry-on?
We advise you carry on: valuables; medications in original, labeled containers; glasses/contacts, etc.; important papers (passport, insurance, medical records), Cruise Documents, emergency contact information; and cameras, memory cards and batteries.

What should I pack in my luggage?
We suggest you pack comfortable walking shoes, dressier shoes, a collapsible umbrella/lightweight rain gear; items you can layer like lightweight jackets/sweaters; sunglasses, a sun hat/visor, sunscreen; and toiletries including a travel-size hand sanitizer. Depending on the season and destination, you may also want to add mosquito repellent or a warm coat, gloves and water-resistant footwear. To visit religious sites, ensure you have modest clothing that covers your knees and shoulders, or you may be denied entry.

For expeditions in the polar regions, a detailed packing list will be provided.

Will I need a passport?
You should have a valid passport with an expiration date at least six months after your trip return date. It is very important that your full name on your air booking matches your passport exactly or you may be denied boarding. To learn more about the travel documents required for your voyage, visit the Resources tab for your itinerary on Vikingcruises.com.

Viking is not responsible for obtaining visas nor for advising guests of passport, visa or other immigration requirements, so be sure to verify what is needed for your travels.

Are service animals allowed on board?
In accordance with the Americans with Disabilities Act (ADA) and similar laws in destinations where we operate, Viking allows service animals. Guests who request a service animal must provide appropriate documentation to support the request. Requests for pets or emotional support animals are denied, as per our policy. All service animals are reviewed according to ADA or applicable regulations, and only service animals that have the appropriate documentation for admittance into the countries on an itinerary are permitted on board our ships. We are aware of isolated instances of improper behavior from service animals in public areas on board our ships. We have updated our policies accordingly to ensure such incidents do not happen in the future.

Can I bring alcoholic and other beverages on board?
Guests may bring alcohol and beverages with them, purchase alcohol ashore at destinations that sell alcohol, or purchase them from the onboard shop. Alcohol can be consumed in the guest’s stateroom or in public spaces, including the restaurants. There is no corkage fee.

Can I upgrade the complimentary beverages?
Yes. Viking offers complimentary inclusive wines, beers and soft drinks with onboard lunches and dinners, plus specialty coffees and assorted hot teas that are available 24 hours a day.

For those who would like to upgrade, we offer the Silver Spirits beverage package. For only $41 AUD per night, enjoy unlimited beverages in all onboard venues, bars and lounges anytime throughout the duration of your voyage. The package includes our house champagne, wine and beers by the glass, plus select wines by the glass, cocktails, aperitifs, well drinks, mixers/long drinks, a selection of upgraded whiskeys and soft drinks, up to $18 USD each. Silver Spirits also includes the Chef's Table premium wine pairing, complimentary access to standard tasting events, a 50% discount for premium tasting events and a 30% discount on premium beverages, including bottles of wine. You may purchase the package prior to sailing, including on the My Viking Journey Dining & Beverage page, or once you are on board.
You can also use the Silver Spirits Beverage Package Order Form (PDF) to purchase the package for yourself or as a gift for another Viking guest.

Please note you must be 21 years of age or older to purchase and consume alcoholic beverages. Both guests in a stateroom must purchase the package for the full length of the voyage in order for it to be valid.

Can you accommodate disabled guests? What about the shore excursions?
Viking welcomes disabled guests; however, guests must realize there are inherent risks associated with traveling on board ships that are unique to cruise travel. For people who are ill, or have a mental or physical disability or impairment, the risks can be more significant. Guests must be able to independently move around the ship in case of an emergency or rough seas, deal with the lack of immediate access to medical services in certain parts of the world, and acknowledge that access to some areas of the ship and ports of call may be limited or impossible. Shore excursions may require the ability to traverse cobblestones or go up and down stairs. We reserve the right to determine whether a guest is fit to travel and to deny boarding in the event that a guest represents a risk to themselves or to the safety and well-being of those on board the ship.

When you make your reservation, please advise us of any disability that will require special attention while sailing on a Viking cruise and provide a completed Fit to Travel Form along with a physician’s letter. Should you have any medical, physical or other special needs, check the fleet information on our website to gain an understanding of the layout of any particular ship and contact a Viking Expert at 138 747 (AU) or 0800 447 913 (NZ) directly with additional questions and to obtain a copy of our policy statement.

Can you accommodate my dietary requirements?
In most cases, we can. Every meal has vegetarian options and the chefs will make reasonable efforts to accommodate special requests. Guests requiring special meals (low salt, diabetic, gluten-free or low cholesterol) should alert us 90 days prior to departure over the phone at 138 747 (AU) or 0800 447 913 (NZ) or online on the Dietary Restrictions page in your My Viking Journey account. Guests should also inform the Maître d’ when on board.

While we take steps to minimize the risk of cross contamination, we cannot guarantee an allergen-free kitchen.

Do you have laundry services?
Depending on your stateroom category, laundry services, including pressing, may be complimentary. A full listing of amenities by stateroom category can be found on each ship page. If your stateroom category does not include these services, they may be purchased for a modest fee and arranged through your stateroom steward. Self-service launderettes including irons and ironing boards are located on Decks 3–6 and are free of charge, with detergent available for your use at no additional fee.

How will payments on board be handled?
Although most services are included in your cruise fare, discretionary purchases will be charged to your shipboard account. These accounts, along with all prices and currency on board the ship, are in US dollars and may be settled in cash or with a major credit card before disembarking the ship; traveler’s checks are not accepted.

Is the ship nonsmoking?
Viking vessels are generally nonsmoking. In order to accommodate guests who choose to smoke, there is a designated outdoor smoking area on the starboard side of Deck 8. All other areas of the ship, including your stateroom and veranda, are designated nonsmoking areas. Smoking restrictions also apply to e-cigarettes.

Is there a fee associated with the alternative restaurants?
With Viking Inclusive Value, there is no additional charge should you wish to dine in one of our alternative restaurants where available., including Manfredi's Italian Restaurant and The Chef's Table.

Is there Internet access on board the ship? Are there computers, or should I bring my laptop?
All our ships offer free Wi-Fi. You may use your personal device or one of the ship’s computers in our Business Center on Deck 1. Our connection relies on a VSAT satellite terminal—the best possible solution for voyages at sea. Due to the nature of data bandwidth and latency, as well as potential interruptions in satellite signals based on terrain and weather, you may experience slower online connections than you are accustomed to at home. In order to ensure fair usage for all, we reserve the right to limit heavy-bandwidth applications, downloads or software upgrades so that all our guests have access to Wi-Fi. We suggest that guests limit large uploads/downloads and live streaming. Please download your content prior to your journey, as bandwidth will affect your service and cannot be guaranteed. We would be pleased to help you with your device settings once you are on board. We hope you will understand that we will do our very best to provide you with an enjoyable online experience, and remember you will likely be able to access standard Wi-Fi and data roaming services on shore in most towns and cities you visit.

Some diseases are known to spread through the air. How is the air treated on board Viking ships?
Our fleet of modern, small ocean and river ships feature independent air handling units, which means each stateroom has “fresh” external air that is not shared with other staterooms or public spaces. Just like in a hospital, we have also designed a solution to implement short-wavelength ultraviolet (or UV-C) lights and new high-density filters that will sanitize the air on our vessels. This solution will ensure that:

• 99% of viruses and bacteria in the air are killed.
• We maximize the possible number of air changes.
• We provide a risk-free solution for the crew when cleaning filters, as viruses are killed and not simply trapped in the filters.

What are your wheelchair accommodations? Do the ships have elevators?
Guests who have a disability, physical or otherwise, must travel with an able-bodied companion who can assist them as the staff is not permitted to lift guests or push wheelchairs. Guests need to provide their own wheelchairs, except in an emergency. Wheelchairs must not exceed 22" in width. For details regarding bringing a wheelchair on board, guests must complete the Accessibility Form and return to Viking no later than 30 days prior to departure. Motorized scooters are not typically suitable for international cruises and cannot be accommodated. While our ocean vessels have elevators, there may still be thresholds that could make movement difficult.Contact a Viking Expert at 138 747 (AU) or 0800 447 913 (NZ) directly with additional questions and to obtain a copy of our Accessibility Form and policy statement.

What is the cancellation policy for my booked shore excursions?

• In order to ensure quality guides and sufficient transportation, we must provide the tour operator with guest counts at least two days in advance.
• Therefore, no refunds will be given within two days of any shore excursion.
• Tours require minimum participation levels to operate so please sign up as early as possible.
• Tours operate rain or shine.
• Online booking and cancellations will close seven days before your cruise sets sail.
• During this seven-day pre-sail period, you can cancel items by calling us.
• Once you arrive on board, you will have the ability to manage your shore excursions again, with one exception—all shore excursions that occur during the first two days of sailing will be non-refundable.
• Please note, whether an optional tour is booked through My Viking Journey or on board, refunds are only processed on board and will be applied as a credit toward your shipboard account balance. Should you have a negative balance at the end of your voyage, the refund toward your credit card will be processed on board. Please allow 14 business days for this to reflect on your statement.

What is the dress code?
During the day, dress is casual including shorts (if the season is warm), slacks or jeans and comfortable shoes for walking tours. Swimsuits, swim shorts, cover-ups and exercise attire should be reserved for the Fitness Center, pool areas and Sports Deck. There are no “formal nights” in the evening; evening dress is “elegant casual” for all dining venues, performances and special events. On these occasions, required attire for ladies includes a dress, skirt or slacks with a sweater or blouse; for gentlemen, trousers and a collared shirt. A tie and jacket are optional; jeans are not permitted. The evening dress excludes World Café where the dress remains casual after 6:00 PM.

Some shore excursions visit religious sites that require modesty of dress. To avoid being denied entry, we recommend men wear long pants and refrain from sleeveless shirts; and for women, clothing that covers the knees and tops that are not sleeveless or too revealing.

What is the tipping policy?
From Program Director and Hotel Manager to restaurant servers and housekeeping, the onboard staff is dedicated to serving you. Gratuities are included on board. Any additional tipping is at your discretion; should you choose to tip your local guides and drivers, we recommend tipping at the end of each tour in cash. Most restaurants include service in their prices, and it is customary to round up generously for good service.

What is the Viking Service Guarantee?
We hope you love your cruise from the very beginning; however, should you be dissatisfied with our service upon first check-in (hotel or on board your ship), including food, personnel or shore excursions—just notify us within 24 hours of the start of your cruise (if your first check-in is on board your ship, notify the Guest Services staff; at a hotel, contact your Viking Host). We then have 24 hours to correct the situation, and in the unlikely event a solution is not possible, you can then depart as soon as possible and we will refund 100% of your cruise price. We can assist with any departure reservations, but your return trip/alternate travel plan costs are your sole responsibility. This Service Guarantee cannot be activated or applied for acts of God, strikes or other circumstances beyond our control as indicated in the Passenger Ticket Contract.

What is Viking’s position on procurement of 100% cage-free eggs?
Viking can confirm that currently 100% of our contracted global sourcing of eggs (shell and liquid) is cage-free.

What should I pack in my luggage?
We suggest you pack comfortable walking shoes, dressier shoes, a collapsible umbrella/lightweight rain gear; items you can layer like lightweight jackets/sweaters; sunglasses, a sun hat/visor, sunscreen; and toiletries including a travel-size hand sanitizer. Depending on the season and destination, you may also want to add mosquito repellent or a warm coat, gloves and water-resistant footwear. To visit religious sites, ensure you have modest clothing that covers your knees and shoulders, or you may be denied entry.

For expeditions in the polar regions, a detailed packing list will be provided.

When can I book my dining reservations and spa appointments?
Your My Viking Journey account gives you all the tools necessary to tailor and personalize your complete cruise experience. You have full access to browse all dining options and spa treatments from the moment you open your account. Booking opens for each guest based on stateroom category—as subsequently listed. We will alert you when it is your time to book.

• Owner’s Suite—100 days from sail date
• Explorer Suites—90 days from sail date
• Penthouse Junior Suites—80 days from sail date
• Penthouse Veranda Staterooms—70 days from sail date
• Deluxe Veranda Staterooms—60 days from sail date
• Veranda Staterooms—No priority reservations

Visit the My Viking Journey Dining & Beverage page or Spa page in the Onboard Experience section for additional details.  

When can I book shore excursions?
Your My Viking Journey account gives you all the tools necessary to tailor and personalize your complete Viking experience, including access to browse your shore excursion options. We will alert you in the My Viking Journey portal when it is your time to book. Booking opens for each guest based on stateroom category as listed below.

For guests embarking on or before August 31, 2025:

• Owner’s Suite—147 days from sail date
• Explorer Suites—137 days from sail date
• Penthouse Junior Suites—127 days from sail date
• Penthouse Veranda Staterooms—117 days from sail date
• Deluxe Veranda Staterooms—107 days from sail date
• Veranda Staterooms—100 days from sail date
• Visit the My Viking Journey Shore Excursions page.

For guests embarking on or after September 1, 2025:

• Owner’s Suite—177 days from sail date
• Explorer Suites—167 days from sail date
• Penthouse Junior Suites—157 days from sail date
• Penthouse Veranda Staterooms—147 days from sail date
• Deluxe Veranda Staterooms—137 days from sail date
• Veranda Staterooms—130 days from sail date
• Visit the My Viking Journey Shore Excursions page.

Will there be talks or presentations on board the ship?
Yes. All of our itineraries feature daily briefings, enriching lectures, and entertaining presentations that highlight the history, culture, music and uniqueness of each of the local regions you will be visiting. Learn more at the Onboard Cultural Enrichment page.

Are ATMs (automated teller machines) available?
Yes. ATMs are a good source of cash domestically and overseas; however, they may or may not be conveniently located in the larger cities and may be rare in smaller towns. And your itinerary may not always allow you sufficient time to locate one. Your Guest Services staff or tour guide may be able to assist you.

Depending on itinerary, when available, ATMs dispense local currency for internationally accepted ATM cards and/or credit cards, and have a service fee. If you are planning to use ATMs, you should confirm with your bank prior to departure that your ATM/credit card and Personal Identification Number (PIN) will work abroad. Please note, limited ATMs may be available on our Arctic and Antarctic ports.

Can I use my credit card throughout my journey?
Mastercard, Visa and American Express are accepted in major shops, restaurants and hotels, as well as on board to settle your shipboard account. Smaller shops and those in rural areas may not accept credit card payments. Notify your credit card companies that you will be traveling abroad to avoid holds on your account. Many countries require the use of a PIN for credit card transactions. Should you plan to use your credit card, be sure to setup your PIN and confirm activation with your credit card company prior to your departure. Also, credit cards with magnetic strips may not work in automated overseas ticketing machines, such as transit vending systems, as these require chip-and-PIN type cards; contact your credit card company for details.

China only

Below are essential details regarding credit card usage for our guests traveling to China.

• Cash Considerations: We strongly recommend ordering Chinese Yuan Renminbi (CNY) from your financial institution before your voyage. Please consult with your institution to determine how far in advance you will need to place your order.  Please note, cash – in local currency - is customary for tipping in China. Cash may also be available in China through local ATMs. Please be aware of your surroundings when using an ATM while traveling.
• Using Credit Accounts Off-Ship: Many vendors in China, such as hotels, restaurants and shops, may not accept credit cards. If you wish to use credit accounts for transactions in China, you have the following options:
  
  • Apple Pay – Apple Pay is accepted in many establishments throughout China.
  • Alipay (not Alipay+) – Alipay is a digital wallet, similar to payment services like Venmo, PayPal or Apple Pay, for foreign travelers in China. Download the Alipay app from your provider store, then download the TourCard app within Alipay. Create your account, and save the QR code, which will be scanned by the vendor for your transaction.

Can you exchange foreign currency on board?
We do not have a foreign currency service available on board. For incidentals and small vendors, we recommend getting local currency, which can be purchased in the ship’s terminal or from ATMs, widely available in most large European cities. Should you wish to use ATMs, confirm with your bank prior to departure that your ATM/credit card and PIN will work abroad and inquire about possible foreign transaction fees. Also notify your credit card company that you will be traveling abroad to avoid unnecessary holds on your account.