If you have experienced the AMADEUS Cara or Riva, the Nova will feel remarkably familiar. The deck plan remains similar, yet everything exudes an unexpectedly spacious and refreshingly new ambiance. The Nova has earned her name for a reason, some key features makes her truly exceptional:

• Heated swimming pool on the sundeck and even more open-air areas
• Many open areas and far more space than ever before
• Every suite has floor-to-ceiling windows with a private balcony where you become one with nature
• 5-star amenities that meets your demands for luxury and comfort more than ever

Enjoy a light and airy lunch at the AMADEUS Lounge, sweeten your afternoon in the Café Vienna, savor each bite in while dining in the Panorama Restaurant, and enjoy a cocktail under the stars at the Lido Bar on the Sun Deck.  

With numerous breathtaking spots on the AMADEUS Nova, you will always find a new favorite place to discover.

When weather is pleasant, the Sun Deck functions as the hub of activity for Silver. The top deck has plenty of lounge chairs from which to watch the passing scenery. It also has an oversized chessboard, shuffleboard and golf green for putting practice.

After dinner why not take yourself to the Panorama Bar and Lounge. Entertainment from local musicians and a fully stocked bar where you will find your favourite tipple. With an elegant decor and floor to ceiling windows the Panorama bar and lounge allows you wonderful river views of the towns and cities of Europe.

Located at the aft on the Mozart Deck. The Amadeus Club is a comfortable space with plenty of chairs and tables and unimpeded views of the outside. The decor is nautical, with models of sailing ships∘ and a replica bell. Self-service tea and coffee area is available, where passengers can help themselves to cappuccinos or espressos and choose from 16 varieties of tea.

Located within the Amadeus Club is the Internet Cafe where passengers can use one of the two computers here to log onto the Net∘ for a rate of 30 euros a week, 50 euros for two weeks or 3 euros per hour. Also located within the Amadeus Club, the library is well stocked with books available in several languages. Passengers can also borrow board games at their leisure.

There is a gift shop onboard with a limited selection of toiletries, souvenirs, and other sundries. All purchases are charged to your shipboard account. The hours of operation are adjusted to each day’s program. Please enquire about shop opening times at the reception.

Please note: No over-the-counter medications are available, in accordance with European laws

Relaxation and activity in equal measure. If you don't want to miss out on being active during your vacation, you can use the on-board gym free of charge, which is open 24 hours a day and is equipped with high-quality training equipment. The joint early morning sport on the sun deck is ideal for an active start to the day.

Hotel Check-In / Check-Out
If you have purchased an additional hotel night, please be advised that most hotels do not allow check-in earlier than 3:00pm. If you arrive at the hotel before 3:00pm, you may need to wait until the room becomes available. Hotel check-out is usually no later than 12:00pm. If your arrival or departure schedule does not coincide with these times, you may ask the hotel to store your luggage while you explore independently.

Transfer
If you have purchased an arrival transfer, we will send you information regarding pick-up time and meeting location of our Representative with your final documents. If you have purchased a departure transfer, the Cruise Director onboard will reconfirm the arrangements with you prior to final disembarkation.

Travel delays
If you experience a delay in travel, please contact the ship directly at the number provided in your final documents. Further action will be required depending on whether the ship stays in port overnight or has to set sail for the next port earlier. The ship’s reception desk is open 24 hours.

Embarkation
Your AMADEUS cruise begins with checking in; embarkation on board. The respective embarkation time is recorded in the program and depends on your individual schedule – however, you can usually board your AMADEUS ship in the afternoon. When you check in, you will receive your room key and the first essential information for life on board. Afterwards, you will get to know our crew over a welcome cocktail in the Panorama-Bar and receive important safety information about your trip.

Disembarkation
Your AMADEUS cruise ends with disembarkation, which usually takes place after breakfast. Please do not forget to settle your expenses on board at the reception and return your cabin keys before departure. If you need a taxi for your departure, please do not hesitate to contact the reception – our staff will be happy to help you with the planning.

Internet
Wireless Internet access is available onboard. We ask for your understanding that the connection during your trip may be weaker within certain sections of the route and does not meet the standard of a land based Internet connection.

Gift Shop
There is a gift shop onboard with a limited selection of toiletries, souvenirs, and other sundries. All purchases are charged to your shipboard account. The hours of operation are adjusted to each day’s program. Please enquire about shop opening times at the reception.
Please note: No over-the-counter medications are available, in accordance with European laws

Fitness
Relaxation and activity in equal measure. If you don't want to miss out on being active during your vacation, you can use the on-board gym free of charge, which is open 24 hours a day and is equipped with high-quality training equipment. The joint early morning sport on the sun deck is ideal for an active start to the day.

Bicycles on board
There is also a lot to experience off the beaten track: And what better way to do this than an individual bicycle discovery tour on shore? You can enjoy complete independence on your excursions with our free on-board bicycle hire. Of course, we will also equip you with the appropriate accessories, such as bicycle helmets, etc.  Bicycles can only be reserved through the Reception one day in advance of the time you wish to use them (or on the day of, if available). Their use is solely at your own risk.

Laundry service
Our on-board laundry will be happy to wash and iron your personal items of clothing for a fee. Please note that there are unfortunately no dry-cleaning facilities on board. If you would like to make use of our laundry service, please contact reception.

Reception
Our reception is staffed around the clock during your journey and our team will be happy to help you in all matters. If you would prefer to explore the region on your own, our reception team will be on hand with advice! Whether you are planning a shopping trip, cultural trip or an individual city tour; we will be happy to help you with any planning and give you the best addresses.

Elevator
All AMADEUS ships have a guest elevator, which operates between the Mozart and Haydn decks. The sun deck is not accessible by elevator.

Cabin equipment

Cabin Key
You will receive a cabin key upon embarkation. We ask you to leave this - in exchange for your boarding card - at reception when you go ashore during the cruise. Please do not forget to return the key to reception at the end of the cruise.

TV Program
All cabins are equipped with a TV set. Please note that reception is via satellite - we therefore ask for your understanding that there may be minor disturbances or interruptions, especially during lock times and on certain sections of the route.

Safe
We recommend that you leave valuables, cash and checks in a safe place throughout your journey. You will find a safe in your cabin for this purpose.

Bathroom Facilities
All guest bathrooms are equipped with towels, hairdryer, make-up mirror and high-quality toiletries such as soap, shampoo, body lotion and shower gel. Hair conditioner is available on request. In your cabin you will also find a sewing kit, a shower cap and a nail file. Bathrobes and slippers are also provided in the suites.

Storage Room
Both in the cabins and in the suites, there is plenty of storage space in the form of spacious, partially walk-in closets, so that all your luggage is safely stowed away during your journey.

Air Conditioning
Each cabin is equipped with an individually adjustable air conditioning system. Please note that the system only works when the windows and doors are closed.

Balconies
All cabins in the AMADEUS fleet are outside, the majority of which also have floor-to-ceiling, opening panoramic glass fronts with French balconies or lowerable window fronts. The suites also offer luxurious, walk-on outdoor balconies with a cozy seating area for an incomparable view of the passing river landscape.

Minibar
The suites on all AMADEUS ships are equipped with a minibar. Please note that the consumption of drinks and snacks from the minibar will be charged to your on-board account. If you require a minibar for your medication, you can request one at reception at any time.

On-board language & announcements
The languages on board all AMADEUS vessels is English.

Our on-board cruise management regularly provides you with important information about the day's program, excursions and stages during your trip. Announcements are usually made in English via a loudspeaker system on the sun deck, in the cabins and all public areas.

Culinary on board
The Panorama Restaurant offers our guests a relaxed atmosphere. We serve both international and regional dishes. The day on board begins with a rich continental breakfast buffet, where we are also happy to serve you various freshly prepared egg dishes from the kitchen on request. At lunchtime, you have the choice between varied menus and buffet specialties in the Panorama Restaurant or a light alternative in the Panorama Bar. In the evening, we offer our guests finely composed, multi-course menus. A vegetarian alternative is always available. Hot coffee and tea are available throughout the day. All meals are based on the excursion times, which is why breakfast can also be served very early in the morning.

Would you like to reserve a specific seat in the Panorama Restaurant? Then please contact our restaurant manager/maître d'hôtel on the first day of your cruise and let him know where you would like to sit. We will do our best to accommodate your wishes.

Dining
The ship’s onboard restaurant provides a relaxed environment and offers international and local cuisine. Breakfast and lunch are sumptuous buffets, with evenings featuring chef’s specialties and regional dishes. In addition, a light breakfast and lunch is offered in the Panorama-Bar. Complimentary hot coffee and tea are available all day. Mealtimes are scheduled around tour departures, and breakfast can take place very early in the morning.

If you would like to reserve a particular table in the Panorama-Restaurant, please contact our restaurant manager/maître d’hôtel on the first day of the cruise and discuss your table preference. We will do our best to meet with your wishes.

Dietary Requirements
There is always a vegetarian option for all meals on board AMADEUS ships. Our chefs and restaurant staff do all they can to ensure that all other dietary requirements are met wherever possible. Such requirements of individual passengers can, however, only be fulfilled if service fulfilment for all passengers on board can also be ensured. In all cases, passengers are obliged to control the food which has been served to them in so far as it is possible. Passengers must inform us of any food intolerances or dietary requirements as soon as possible (at least 60 days prior to departure). If we are not informed in good time, passengers cannot expect their dietary requirements to be considered. We reserve the right to not permit a passenger on board if the fulfilment of their dietary requirements would pose too great a challenge for the on-board organisation.

Electrical current
The voltage in hotels and onboard ship is 230V, European standard. To use any electrical product that is not dual voltage (e.g. from the US, Canada, Australia or the UK), you will need a plug adaptor and some devices will require an electrical converter. Many electronic devices have built-in electrical converters, however please check the manufacturer’s specifications for details. A two-pole adaptor is also available at reception.

Onboard AMADEUS Cara, Imperial, Star, Queen, Provence and Silver III there are up to 2 USB plugs on each side of the bed on Mozart and Strauss deck.
Onboard AMADEUS Nova and Riva there are 2 USB plugs on each side of the bed on all decks.

Visitors on board
Please note that visitors on board are generally not permitted due to safety regulations; we recommend that you clarify any exceptions with our on-board hotel management in advance.

Smoking on board
For safety reasons, smoking on board is not permitted anywhere inside our ships, except on the sun deck and the River Terrace. We ask our smoking guests to show consideration for non-smokers at all times.

We ask for your understanding that smoking in the cabin is completely prohibited for safety reasons. The penalty for non-compliance is € 375 per passenger.

Mooring and docking facilities
Local river authorities allocate docking space around ship arrivals and departures in port. Typically, river ships dock facing upstream. Occasionally port conditions require ships to tie up alongside each other, in which case guests may be required to walk through another ship to access their own ship. This is part of the river cruise experience and is perfectly normal and beyond our control. Guests may experience obstructed views from staterooms when the ship is docked.

Cabin gifts
Do you want to surprise someone on board our ship? We would be happy to arrange personal greetings and a cabin gift. To do so, please contact ryour travel agent before the journey starts or fill out the online order.

We would be pleased to help you organise your surprise.

Security Notice
For your safety, we kindly ask all guests to use the handrails at all times while on board. This applies to all areas of the ship, especially when using the gangways.

Please be aware that not all areas of our ships can always be fully illuminated due to nautical requirements. If you feel unsafe in these less well-lit areas, such as stairways, we advise you to avoid them.

On board account & currency
Any consumption on board during your cruise (except for the services included in the cruise price) will be recorded in your on-board account. You can pay the total amount at the end of the trip. This applies to excursion bookings, drinks at the bar and expenses in the restaurant or the on-board shop.

The currency on board is the EURO; however, the following currencies are accepted to settle your on-board account: Swiss franc (CHF), British pound (GBP) US dollar (USD) and Norwegian krone (NOK).

Payment methods on board
You can pay conveniently on board with cash, debit card with Maestro function and credit card (Visa, Master Card, Diners Club and American Express). There are no ATMs on board and often only a limited number in the smaller towns along the rivers. Your bank can provide you with information on how to access your ATM card and whether a debit or credit card is required. It is also recommended that you carry an international contact number for your bank or credit card company with you in case you need assistance during your trip.

Tip
Our crew is happy to help you and wants to make your cruise an unforgettable experience. If you are satisfied with the service, our staff will be pleased to receive a tip in recognition of their efforts. You will receive further information on board.

Currency Exchange
If you want to exchange your money, you can exchange it for the local currency in all ports of call outside the EU - exchange offices are usually located in the immediate vicinity of the ports of call.

National currencies