Experience the magic of Disney with dazzling Broadway-style shows, upbeat deck parties, movie screenings, and unforgettable meet and greets with favorite pals from Disney, Pixar and Marvel.

Avengers Assemble!
Gear up for an epic battle of Marvel Super Heroes and Villains during this action-packed stage spectacular at the Garden Stage in Disney Imagination Garden. Prepare for jaw-dropping stunts and incredible special effects that’ll have you sitting on the edge of your seat. Witness the unbelievable powers of Spider-Man, Iron Man, Captain America, Black Widow, Thor, Black Panther and other fan favorites from the Marvel Cinematic Universe—including a hilarious appearance by the charismatic “merc with a mouth,” Deadpool himself!

Remember
Beep. Boop. Behold… a heartwarming tale of love and longing, starring the lovable robots from the Pixar movie WALL-E. This all-new musical extravaganza enlists heroes from Coco, The Little Mermaid, Aladdin and other favorite Disney and Pixar animated films to restore EVE’s memories through the power of music, hope and treasured remembrances.

Moana: Call of the Sea
Sit back, relax and enjoy this one-of-a-kind musical retelling of Moana, presented on the “shores” of Wayfinder Bay. This stunning musical follows Moana’s epic journey of bravery, self-discovery and friendship as told by a captivating ensemble of island storytellers, accompanied by music, movement, puppetry and water effects.

Disney Seas the Adventure
Navigate the ocean blue with some of your favorite Disney and Pixar pals during this lively musical voyage filled with rousing renditions of iconic Disney tunes. Throughout the show, delight in Character appearances and performances from Frozen, Tangled, Finding Nemo, Hercules and more.

Baymax Super Exercise Expo
Join Hiro and Baymax from Big Hero 6 on the Garden Stage in Disney Imagination Garden for a high-energy musical exercise routine. This signature entertainment experience includes fun moves inspired by The Walt Disney Studios movie.

Marvel Landing
Calling all Avengers! A fun-filled adventure zone on the high seas awaits you at Marvel Landing. Located on the ship’s upper deck, this mighty area is a celebration of all things Marvel, where new recruits and seasoned Super Heroes alike can avenge their need for adventure with 3 brand-new, supercharged attractions—Ironcycle Test Run, Groot Galaxy Spin and Pym Quantum Racers.

Toy Story Place
Feel your heart soar with delight as you step into the whimsical water playland of Toy Story Place. Located at the center of the ship’s upper deck, this lively area takes the joy of play to infinity—and beyond!

San Fransokyo Street
Leap into action at this family entertainment area inspired by the Disney movie Big Hero 6, where the vibrant energy of Tokyo meets the laid-back charm of San Francisco. Designed like a bustling street market, San Fransokyo Street is home to a host of interactive games, activities, shops, cinemas and more. Between games, be sure to keep an eye out for Baymax—the film’s larger-than-life healthcare companion robot—for a high-tech healthcare scan or a “bah-a-la-la-la” fist bump.

Character Interactions
Characters like to cruise, too! Meet, greet, strike a pose or get an autograph from some favorites from Disney, Pixar and Marvel. Be sure to keep a watchful eye for Mickey Mouse and his pals during surprise visits and at designated places throughout the ship.

Savor everything from elegant culinary journeys to made-to-order casual fare at magically themed restaurants throughout the ship. Plus, you’ll have 3 distinctly Disney dining experiences during your voyage, with a preset schedule included with your booking.

Hollywood Spotlight Club
Immerse yourself in the glitz and glam of Hollywood’s Golden Age at this star-studded dinner club. While dining on exquisite regional and international cuisines, be dazzled by live appearances and interactions with the most famous Disney VIPs of all—Mickey Mouse, Minnie Mouse, Donald Duck and Daisy Duck—each dressed to the nines and ready for an unforgettable evening of celebration that puts the spotlight on family, friends and sensational fun.

Navigator’s Club
Return to the Golden Age of cruising as you set sail on the prestigious maritime tradition of dining at the “Captain’s Table.” Located near Town Square, this elegant restaurant conjures up the bygone era of grand ocean liners with vintage maps, charts, photos and artwork amid refined art deco touches. While savoring delicious regional and international dishes, enjoy a front-row seat to musical appearances and interactions with Mickey Mouse, Minnie Mouse, Donald Duck and Daisy Duck as these illustrious world travelers share lively songs and tales of adventure.

Animator’s Palate
Enjoy an innovative dinner show celebrating the filmmaking legacy of Disney and Pixar Animation Studios. While dining amid film strips, clapboards, director’s chairs and display cases housing animation boards and mechanical props from favorite movies such as The Little Mermaid, Encanto and Toy Story, indulge in an artfully prepared regional and international cuisine. And watch in amazement as your own drawings magically spring to vibrant life right before your very eyes.

Animator’s Table
Experience a magical world of color and song in this intimate gallery inspired by the classic ink and paint studios of Disney and Pixar animators, where the spirit of artistry fills the air. Here, while dining amid charming paint jars, enchanting brushes and authentic artwork from iconic films such as Aladdin, Frozen and Finding Nemo, behold your own hand-drawn sketches magically spring to vivid life before your eyes.

Enchanted Summer Restaurant
Celebrate the joy of summer at one of 2 distinct dining rooms inspired by the Disney films Tangled and Frozen. In the Maximus dining room, feel immersed in the atmosphere of a lantern festival—complete with a maypole and hand-painted motifs of the sun and Rapunzel’s frying pan. In honor of her kingdom’s royal guard horse Maximus, bridles, horseshoes and other equestrian décor are also featured.

In the Olaf dining room, experience the magic of summer solstice in Arendelle. Named after everyone’s favorite snowman (who ironically loves all things summer), the room welcomes Guests with a dazzling array of icy reminders of Elsa’s influence, including a shimmering snowflake chandelier. Both rooms offer seated dinners with a diverse menu featuring regional and international cuisines fit for royalty. During the day, enjoy breakfast and lunch buffets.

Pixar Market Restaurant
Delight in playful nods to beloved movies like Inside Out, Cars, Finding Nemo, Monsters University and more while dining at this casual marketplace that celebrates the imaginative spirit behind Pixar Animated Studios. Start your day with breakfast or lunch from an array of buffet stations offering classic favorites, international specialties and plant-based offerings. In the evening, the restaurant offers seated dinners with a diverse menu featuring regional and international cuisines.

Bewitching Boba and Brews
Dare to enter this eclectic bubble-tea café adorned with neon lights and vibrant pop art. Here, Disney villains like Ursula from The Little Mermaid spin their charm into an assortment of wickedly delicious bubble teas and brews. But beware: each sip of your concoction will captivate your senses and leave you utterly spellbound.

Stitch’s Ohana Grill
Aloha and welcome to a relaxed dining spot inspired by Lilo & Stitch. Treat yourself to classic American bites like juicy burgers and hearty sandwiches—all served with a splash of island flair. Kick back at this beachy hangout decked out with surfboards and raffia grass while basking in the warm, friendly vibes of Hawai?i’s North Shore.

Gramma Tala’s Kitchen
Set sail on a culinary adventure at Gramma Tala’s Kitchen, a warm and inviting quick-service eatery inspired by the hit Disney film, Moana. Discover a tropical island vibe and an imaginative menu featuring the bright flavors of the Pacific and Asia.

Mowgli’s Eatery
Drawing from early concept art from the classic Disney animated film The Jungle Book, this welcoming quick-service restaurant serves up flavorful Indian and savory regionally inspired cuisine. Vegetarian options are also available.

Cosmic Kebabs
Welcome to this quick-service eatery honoring Ms. Marvel—aka Kamala Khan, the first Muslim-American Super Hero in the Marvel Universe. Indulge in flavorful staples like kebabs, pitas, tabbouleh and baba ghanoush. Inspired by the Avengers’ super fans, the eatery sits within a New York—style loft adorned with colorful graphic art and memorabilia celebrating Earth’s mightiest heroes!

Wheezy’s Freezies
Beat the heat with smoothies and soft-serve ice cream! Inspired by the loveable penguin from the Pixar animated film Toy Story 2, this poolside spot is your go-to for cooling down with yummy refreshments—morning, noon and night!

Pizza Planet
Take off on a cosmic dining adventure at Pizza Planet. Modeled after the iconic pizza arcade in the Toy Story animated films by Pixar, this casual outdoor eatery boasts mouthwatering flavors and interstellar ambience. Get ready to take your taste buds on a galactic journey.

24-Hour Room Service
While on board, enjoy the convenience of room service 24 hours a day. Whether it’s savoring breakfast on your private balcony or indulging a late-night craving, we’ve got you covered.

Premium Dining
Elevate your dining experience with fresh, expertly prepared dishes at one of our elegant restaurants—Mike & Sulley’s Flavors of Asia and Palo Trattoria. Reservations required. Additional fees apply.

Mike & Sulley’s Flavors of Asia
Feast on some of Asia’s most renowned cuisines with 4 distinct dining options—a full-service Japanese steakhouse, a lively Teppanyaki room, Omakase-style dining, and an outdoor sushi-sashimi experience. Inspired by the famous Japanese-style eatery in the Pixar animation Monsters, Inc., this premium restaurant features an elevated design that pairs tradition with tasteful touches of whimsy.

Palo Trattoria
Savor classic Northern Italian cuisine at this adult-exclusive restaurant for Guests 18 years of age and older. Mainstays on the menu include artfully prepared antipasti, pasta and pizzas—plus, succulent seafood and steaks grilled to perfection. Influenced by a celestial dream sequence from Disney and Pixar animated movie Luca, this premium restaurant is adorned with twinkling constellations, moonlit accents and astronomy-inspired décor, creating a truly refined, out-of-this-world dining experience.

Kids, tweens and teens can embark on new adventures of their own at unique, dedicated spaces overflowing with interactive fun.

Disney’s Oceaneer Club
Kids ages 3 to 10 can let their imaginations soar as they interact with beloved Characters in themed spaces inspired by favorite Disney, Pixar and Marvel stories. Storytelling and immersive games are sure to delight tiny tots and younger kids alike. Toys, an open seating area for arts and crafts, and continuous Disney movies means there’s never a dull moment. Guided by specially trained Disney youth counselors, youngsters can set sail on imaginative fun while parents relax and enjoy the amenities on board.

Marvel WEB Workshop
Calling all young Super Hero recruits! Get ready to put your skills to the test and unleash your inner champion. Try out prototypes of new suits for Spider-Man and other heroes. Use top-secret Avengers technology. And participate in exciting training simulations.

Andy’s Toybox
Imaginations lead the way in this oversized Toy Story playground filled with interactive props and gadgets. Young adventurers will have a blast sliding down the Slinky Dog slide and viewing the world from the perspective of a toy.

Fairytale Hall
Step into a classic fairytale world and enjoy special visits from the Disney Princesses themselves! Here, young royals can let their creativity shine with imaginative games, stories, arts and crafts and more. Happily ever after on the high seas, indeed!

Walt Disney Imagineering Lab
Imagine discovering the secrets of legendary Disney Imagineers — the brilliant masterminds behind Disney theme park attractions. At the Walt Disney Imagineering Lab, budding Imagineers can do just that. Through hands-on activities and creative experiments, kids get to design their very own roller coaster—then experience the thrill of virtually experiencing their ride.

Edge
Tweens ages 11 to 14 have a vibrant hangout all their own. From the outside, this cool retreat is disguised as an ordinary shop on San Fransokyo Street. But inside, it is designed as if tweens had taken over and redecorated a Victorian-style café—every corner of this eclectic hangout is selfie-worthy. Guided by specially trained Disney counselors, it’s the perfect place to chill out, make friends, watch movies and play video or board games.

Vibe
Teens ages 14 to 17 have an ultra-exclusive retreat all their own. With a cool, retro design inspired by a vintage record store, the club is the perfect spot to watch movies, enjoy games and take the occasional selfie with some of the club’s super-fun Disney youth counselors.

“it’s a small world” nursery
In this whimsical childcare center inspired by the beloved Disney attraction, little ones 6 months to 3 years of age can play and rest while being looked after by specially trained counselors and visited by special Disney friends.

Mickey & Minnie Captain’s Deck
Designed for the littlest of cruisers, this nautically themed play area offers endless opportunities to explore new horizons. Young sailors can sit behind a ship’s wheel, slide through a pipe, climb over the bridge, play sensory-style games and hang out with Captain Mickey and Captain Minnie when they stop by!

While the kids are off having the time of their lives in clubs created just for them, treat yourself to elevated adult experiences. Enjoy luxurious spa treatments, intimate dining, specialty shopping and captivating lounges.

Palo Trattoria
Poised between Disney Discovery Reef and Wayfinder Bay exists Palo Trattoria. Set within an open-air breezeway resembling a seaside village, this adult-exclusive restaurant serves up exquisite Northern Italian cuisine. Mainstays on the menu include artfully prepared antipasti, pasta and pizzas—plus, succulent seafood and steaks grilled to perfection. For more relaxed indulgences, stop by Palo Café and Taverna Portorosso. Reservations required. Additional fees apply.

Spa, Salon & Fitness
Nature meets luxury at this oasis of relaxation. Indulge in soothing spa and beauty treatments designed to rejuvenate the mind, body and spirit. Or unwind in the expansive Rainforest Room outfitted with walkthrough experiential showers, heated loungers, an aromatherapy steam room and dry sauna. While at sea, stay shipshape at the adjoined fitness center equipped with state-of-the-art equipment. A juice bar, wellness consultations, a meditation room and dedicated spaces for activities such as cycling and yoga are also available. Reservations required. Additional fees apply.

Lounges
Unwind in elegant lounges and lively Disney-themed lounges like Spellbound, Taverna Portorosso, Tiana’s Bayou Lounge and Buccaneer Bar—serving up specialty coffees, premium teas, creative mocktails and more.

Buccaneer Bar
Aspiring pirates can walk the plank to Buccaneer Bar, a swashbuckling pub inspired by the devious Captain Hook from Peter Pan. Sip a refreshing beverage, watch live sporting events and soak in the gorgeous ocean views through the oversized portholes. Whether you’re kicking your boots up in the main bar or lounging in one of 2 private “Captain’s Quarters” banquettes, you’ll feel like the commander of your own high seas adventure.

Palo Café
With its ocean breezes and subtle hints to the Disney and Pixar film Luca, this quaint coffee bar on the cobblestone patio of Palo Trattoria might have you believing you’ve been whisked off to a seaside village on the Italian Riviera. Here, you’re invited to indulge in a sophisticated selection of freshly brewed coffee and espresso drinks, refreshing beverages and exquisite light bites. Open to Guests of all ages.

Taverna Portorosso
Take a breather at this intimate and picturesque sports bar inspired by the Disney and Pixar film Luca. Kick back, sip a drink, catch a game and soak in the ocean views. With whimsical touches like a bright red Vespa parked inside, you’ll feel like you’ve stepped into a rustic neighborhood bar on the coast of Italy.

Tiana’s Bayou Lounge
Let the good times roll at this festive watering hole inspired by the Disney smash hit The Princess and the Frog. Sit back and relax under an enchanting canopy of magnolia blossoms, Spanish moss and twinkling lights that look like dancing fireflies. Unwind over specialty coffees, premium teas and creative mocktails. Or try Tiana’s famous beignets for a taste of a classic New Orleans’ treat. Here, you won’t have to kiss a frog to get the royal treatment!

Spellbound
Discover an alluring hideaway inspired by the enigmatic Evil Queen from the Disney classic Snow White and the Seven Dwarfs when you venture into the shadowy corners of Town Square. There, concealed among the trees and adorned with rich details, this mysterious lounge in the woodlands beckons you to savor wickedly tempting “potions”—though thankfully, not a single poisoned apple in sight.

Specialty Shopping
Browse a diverse selection of onboard shops carrying everything from beautiful apparel and fine watches to hats and bathing suits—and exclusive Disney and Disney Cruise Line gifts, souvenirs, collectibles and more.

Q: Can I purchase diapers and other baby supplies on board?

A: For your convenience, there are shops aboard all Disney Cruise ships offering diapers and other common baby supplies for sale, subject to availability. Items include:

• Disposable diapers
• Pull-up style diapers
• Swim diapers
• Training pants
• Diaper rash cream
• Bottles
• Ready-to-feed infant formula
• Baby food
• Pacifiers
• Baby lotion
• Baby shampoo
• Baby powder

Q: Is babysitting available on board while the ship is in port?

A: Yes. Group babysitting is available for children up to 3 years of age at It's a Small World Nursery aboard all ships.

An additional fee applies, and group babysitting services on all days of the cruise are subject to availability. Because space is limited, we recommend you make reservations in advance of embarkation. You may make reservations online through “My Cruise Activities” within your advanced booking window or, once on board, by visiting or calling the Nursery.

Advance booking windows are determined by your Castaway Club membership level:
First-Time Guests: 75 days prior to sail date
Silver Castaway Club Member: 90 days prior to sail date
Gold Castaway Club Member: 105 days prior to sail date
Concierge Guests and Platinum Castaway Club Members: 120 days prior to sail date

Please note that our nursery operating hours vary. Operating hours are available online when booking your group babysitting reservations or in your Personal Navigator on board the ship.

Q: If my child will be turning 3 years old during the cruise, can I reserve an appointment prior to his or her birthday at Bibbidi Bobbidi Boutique or The Pirates League?

A: This experience cannot be reserved online for children under the age of 3.

We recommend that parents of children who are celebrating their third birthday during the cruise request a reservation once on board by visiting Bibbidi Bobbidi Boutique and The Pirates League. Appointments may only be made on the child’s third birthday or later.

Q: Can infants or young children accompany their parents on Port Adventures?

A: Most of the time, yes. Many Port Adventures are available for families with infants or small children. And there are a number that you can choose from on every cruise.

Since some excursions can be strenuous, or may have age minimums, check the details on your itinerary to find excursions that are right for your family. You can also find onboard family activities as well as plenty of entertainment for every age on your Disney cruise.

Q: Does my child have to be toilet trained to use the pools?

A: Yes. The U.S. Public Health Service requires that only children who are toilet trained are permitted to enter swimming pools and spas aboard cruise ships.

Even if your child isn’t toilet trained, he or she is welcome to enjoy the water play areas on board each ship while wearing a swim diaper. These areas include Nemo’s Reef on the Disney Dream and Disney Fantasy, Nephews’ Splash Zone aboard the Disney Magic and Dory's Reef aboard the Disney Wonder.

Please note: swim diapers are not permitted in hot tubs, spas or any Disney Cruise Line pools or waterslides, including the AquaDuck, AquaDunk and AquaLab.

Q: What is the minimum age requirement for infants sailing with a parent or guardian on a Disney cruise?

A: The minimum age requirement for infants to sail varies depending on the type of cruise and when the reservation was booked.

For most itineraries, the minimum age to sail is 6 months at time of embarkation.
For the South Pacific, Transatlantic, Hawaii and Panama Canal repositioning cruises, the minimum age to sail is one year old at the time of embarkation.

Q: Can I request a Pack 'n Play for my stateroom?

A: You can request a crib by signing into My Reservations, selecting "Special Requests" and filling out our Special Request form.

We’ll provide a Pack 'n Play or similar convertible crib, which can be used as both a sleeping crib and playpen for children under 35 inches tall.

Keep in mind, cribs are furnished at no extra charge but are subject to availability.

Q: What currencies does Disney Cruise Line accept as payment?

A: You can pay for your cruise package with U.S. dollars (USD), British pounds (GBP) or euros (EUR).

Our website will automatically display cruise and transportation prices in the applicable currency based on your geographic location.

All other purchases—including spa services, Port Adventures, premium dining and onboard shopping—are priced in US dollars. These charges will be billed to your onboard folio, which is payable in cash or with a major credit card.

Q: How do I arrange air and/or ground transportation to and from my port of departure?

A: Please call us to make flight arrangements to and from an airport near your port of departure and, if needed, book any overnight accommodations. For certain itineraries, we offer ground transportation to and from select hotels.

We can also plan your ground transportation from local airports to the embarkation port and get you back to the airport at the end of your cruise.

Q: Why do I need to provide the birthdates for each member of my travel party?

A: Disney Cruise Line is required to provide birthdates and other personal information for each Guest regardless of age to U.S. Customs and Border Protection prior to departure.

We also use this information to ensure the best possible experience for every Guest, like determining eligibility for age-specific onboard venues and activities as well as Port Adventures excursions.

When you book your stateroom you will be required to provide the name, address, phone number and date of birth for each Guest in your travel party.

Q: Why do I need a reservation ticket to meet certain Characters during my cruise?

A: Reservation tickets for select Character Greetings are required to reduce the overall wait time and help you enjoy your cruise at a more relaxed pace. Additional Character appearances that do not require a ticket are available throughout your cruise.

Q: How will I use my reservation confirmation number?

A: Once your cruise is paid in full, you will receive a confirmation email with a Reservation Confirmation Number for each stateroom that you book.

Using your Confirmation Number and the birth date of the Guest who booked the cruise, you can then log in to My Reservations to view and manage your reservations online.

Q: Are there designated smoking areas on board?

A: In an effort to provide an enjoyable cruise experience for all our Guests, smoking (including the use of electronic cigarettes) is only permitted in the following designated areas of the ships:

Disney Wish

• Deck 14, forward, port side, any time
• Deck 14, aft, port side, any time
• Deck 4, port side from 6:00 PM to 6:00 AM

Disney Magic and Disney Wonder

• Deck 4, outdoors, starboard side from 6:00 PM to 6:00 AM
• Deck 9, forward, port side, any time

Disney Dream and Disney Fantasy

• Deck 4, port side, aft, on the outside Promenade Deck from 6:00 PM to 6:00 AM
• Deck 12, port side, aft, the outdoor area accessible through the Meridian Lounge at any time
• Deck 13, port side, forward, near Currents Bar, at any time

Note: Guests found smoking in their staterooms or on their verandahs will be charged a $250 stateroom recovery fee. This fee covers deep cleaning that includes air filter replacement, carpet extraction and the cleaning and replacement of drapes, comforters, blankets and pillows, along with verandah cleaning and maintenance.

Thank you for your understanding and cooperation.

Q: What Characters will be in attendance during the Disney Junior Character Breakfast?

A: A variety of Disney Junior Characters will be on hand to make your acquaintance during the Disney Junior Character Breakfast. Although appearances may vary, past Characters have included Jake from Jake and the Never Land Pirates, Sofia from Sophia the First and Doc McStuffins.

Q: How do I request a high chair, bedrails or crib?

A: You can request a high chair, bedrails or Pack ‘n Play crib by signing in to My Reservations. Select the Cruise Details tab and go to the Special Requests section to make your request.

Please note that these items are furnished at no extra charge but are subject to availability.

Q: Do I need to buy travel insurance?

A: While not required, we strongly recommend that all our Guests purchase travel protection.

As part of the booking procedure, you’ll have the option to buy the Disney Cruise Line Vacation Protection Plan, which provides travel assistance and reimbursement for expenses such as trip cancellation, medical emergencies and more.

Q: What is there to do onboard during days at sea?

A: Each day at sea is an adventure in itself for every member of your family. From action-filled activities to blissful relaxation, find Disney-style entertainment, wild waterslides, one-of-a-kind restaurants and lively themed parties!

Explore all there is to do onboard:

• Character experiences
• Deck parties
• Dining
• Entertainment
• Nightclub & lounges
• Pools
• Spa & Salon
• Fitness Center
• Youth clubs

Q: Are there any activities onboard that are just for adults?

A: Each Disney Cruise ship features activities and dining experiences open exclusively to guests 18 and older including:

• Cocktails (see the alcohol policy for Disney cruises), entertainment and dancing at our stylish, sophisticated nightclubs and lounges
• Relaxing at the Quiet Cove Pool, a tranquil oasis where you can swim, enjoy whirlpool spas or soak in the sun
• Workout equipment, exercise and toning classes at our state-of-the-art fitness center
• Pampering and personal attention at your ship’s spa and salon
• Adults-only dining at Palo, a northern Italian-themed restaurant
• Aboard the Disney Dream and Disney Fantasy, adults can enjoy the elegant French dining experience of Remy

In addition, most of our itineraries also feature special adults-only Port Adventures excursions.

Q: Are there onboard activities families can do together?

A: Yes, all our ships offer onboard and onshore activities that are perfect for families to enjoy as a group. Make lasting memories during themed deck parties, cool off in Goofy’s Pool or Donald’s Pool, be captivated by the fancy footwork of a Broadway-style show or explore exotic ports of call.

Even mealtime gives your family time to be together with choices perfect for every age. Evenings present the opportunity for some laughs with karaoke, first-run movies, Family Game Shows and dance parties.

If you’re sailing on the Disney Dream or the Disney Fantasy, be sure to stop by the Midship Detective Agency to pick up a game card for an interactive, play-at-your-own-pace adventure.

If you’re sailing on the Disney Wish or the Disney Treasure, use your mobile device to play Disney Uncharted Adventure. Join Captain Minnie on an interactive game adventure into enchanted realms!

Q: What equipment and exercise classes are available in the fitness center?

A: Your Disney Cruise ship offers a modern, state-of-the-art fitness center featuring cardiovascular equipment and weight machines as well as a number of classes for yoga, Pilates, stretching and more.

For your convenience, showers, lockers, complimentary towels and dedicated men’s and women’s changing areas are provided.

Please note

• Fitness centers are open to Guests 18 and older only.
• There is no extra charge for use of the facilities, but an additional fee is required for group classes and reservations are recommended.
• You can also schedule a one-on-one 60-minute session with a personal trainer.
• Reservations for “Body Composition” and personal training can be made online through the Planning Center.
• All classes and services may be reserved onboard after 1:00 PM on the first day of your cruise.

Learn more about exercise and recreational opportunities aboard Disney cruises.

Q: Do any of the onboard swimming pools have age or height restrictions?

A: Yes, for your safety, we ask that Guests with children understand the age and height requirements for all the pools on board. Please note that swim diapers are prohibited in all pools but are required as indicated in splash play areas.

• AquaDuck (Disney Dream and Disney Fantasy) – height 42 inches or taller
• AquaDunk (Disney Magic) – height 48 inches or taller
• AquaLab (Disney Fantasy and Disney Magic) – ages 3 and older
• Donald's Pool / Goofy's Pool (all ships) – adults and children ages 3 and older
• Mickey's Pool (Disney Dream, Disney Fantasy, Disney Wonder) – ages 3 and older
• Whirlpool Spa tubs (all ships) – adult supervision required for Guests under age 16
• Mickey's Slide – ages 4 to 14; height at least 38 and no more than 64 inches tall
• Nephews' Splash Zone / Dory’s Reef / Nemo's Reef (all ships) – ages 3 and younger (swim diapers required)
• Quiet Cove Pool – ages 18 and older only
• Twist 'n' Spout Slide (Disney Magic and Disney Wonder) – height at least 38 inches or taller

Policies About Swim Accessories and Equipment Please note the following policies about pool toys and swim accessories:

• Swim goggles that fit only over the eyes are permitted at all pools, hot tubs and waterslides, with the exception of AquaDunk aboard the Disney
• Magic, where goggles are not allowed.
• Swim masks that cover the eyes and nose are permitted at all pools. They are not allowed on any slides, including AquaDuck.
• Snorkel tubes are not permitted at any pools, hot tubs or waterslides.
• Coast Guard personal flotation devices (PFDs), water wings and flotation sewn into bathing suits can be brought on board and are permitted in all pools and waterslides except the AquaDunk.
• Complimentary flotation vests are provided and may be used in all pools and waterslides except the AquaDunk.
• Floats, rafts and fun noodles cannot be brought on board and are not permitted in the pools.

Policies About Swim Diapers The United States Public Health Service requires that only children who are toilet trained are permitted to enter swimming pools and spas aboard cruise ships.

Children who are not toilet trained are welcome to enjoy Nemo's Reef and Dory’s Reef, where they must wear swim diapers. Please note that swim diapers are not permitted in the pools, hot tubs or spas, the AquaDuck and the AquaLab.

Q: What spa and salon services are offered on board?

A: Each Disney Cruise ship features its own luxurious full-service spa and salon facilities.

Each Disney Cruise ship is home to a luxurious full-service spa and salon known as Senses Spa & Salon, where you’ll find a full suite of spa and beauty treatments—including massages, facials, haircare and more—in a tranquil and soothing setting.

Please note

• The Senses Spa & Salon is are open to Guests 18 years of age and over only.
• Spa and salon services are not included in the price of the cruise.
• You can make reservations online through the Planning Center or on board after 1:00 PM on the first day of your cruise.

Q: What age must a Guest be to drink alcoholic beverages on the ship?

A: The drinking age on board is 21, and a valid photo I.D. is required.

However, during round-trip cruises departing from any European country that has a lower drinking age, parents or guardians may sign a Beverage Consent Form that allows their 18- to 20-year-old children to consume alcoholic beverages while in the adult’s presence.

In addition, for round-trip cruises from Sydney, Melbourne, Auckland and Brisbane, Guests 18 years of age and older may purchase and consume alcoholic beverages without parental consent. For repositioning cruises between Hawai'i and Australia, parents or guardians may sign a Beverage Consent Form that allows their 18- to 20-year-old children to consume alcoholic beverages while in the adult’s presence.

Please note:

• All Guests must comply with all laws and Disney Cruise Line policies related to the consumption and distribution of alcohol. Guests are prohibited from providing alcoholic beverages to any other person, regardless of age.
• This policy is subject to change without notice.
• Disney Cruise Line reserves the right to refuse sale and/or service of alcoholic beverages to anyone.

Q: Which of the ships’ dining locations serve breakfast and lunch?

A: Breakfast and lunch are served at various onboard venues throughout our fleet, including:

• Disney Dream: Royal Palace and Enchanted Garden
• Disney Fantasy: Royal Court and Enchanted Garden
• Disney Magic: Lumiere's
• Disney Wonder: Triton's

Q: Are there dress codes or guidelines regarding dressing for dinner?

A: In general, most onboard dining locations are "cruise casual,” so casual attire, such as shorts and T-shirts, is permitted, with the exception of swimwear and tank tops. Most cruises have special theme nights that provide opportunities to dress up for a one-of-a-kind family photo. Here's a breakdown of special dress events by cruise itinerary:

3-night cruises:

• One cruise casual night—no swimwear or tank tops
• One pirate night themed deck party
• One optional “dress-up night"—jacket for men, dress or pantsuit for women

4-night cruises:

• First night is cruise casual—no swimwear or tank tops
• One pirate night themed deck party
• One optional dress-up night—jacket for men, dress or pantsuit for women
• Final night is cruise casual—no swimwear or tank tops

7-night cruises:

• First night is cruise casual—no swimwear or tank tops
• One pirate night or other themed deck party
• 3 additional cruise casual nights—no swimwear or tank tops
• One formal and one semi-formal night—both give you the opportunity to dress up and take advantage of the onboard photography services.

Though optional, we recommend dress pants with a jacket or a suit for men, and dress or pantsuit for women

Dress Codes for Adults-Only Restaurants for Guests 18 and Older

Adult-exclusive restaurants aboard Disney Cruise Line ships are elegant dining experiences. Guests are requested to dress in a manner consistent with the restaurant’s atmosphere. Formal or semi-formal attire is recommended. Also permitted is dress-casual attire with a polished look, such as dress pants, jeans in good condition, collared shirts, dressy tops and lifestyle shoes. For brunch at Palo and Palo Steakhouse, dress shorts are acceptable. Clothing such as T-shirts, swimwear and sports attire are not permitted. Adults-only restaurants throughout the Disney Cruise Line fleet include:

• Palo: An elegant northern Italian-inspired dining venue aboard the Disney Magic, Disney Wonder, Disney Dream and Disney Fantasy.
• Remy: A love letter to the City of Lights, serving up sophisticated French cuisine aboard the Disney Dream and Disney Fantasy.
• Palo Steakhouse: Acclaimed Italian cuisine is paired with world-class steakhouse fare aboard the Disney Wish.
• Enchanté: A romantic dining venue featuring French-inspired delicacies aboard the Disney Wish.

Discover all the restaurants and dining options aboard Disney Cruise Line.

Q: Are soft drinks or alcoholic beverages included with the cost of my cruise?

A: Soft drinks are included at no extra cost with meals, while additional charges apply for bar drinks, beer, wine and bottled water.

There is no charge for soft drinks at the Beverage Station on Deck 9 of the Disney Magic and the Disney Wonder. There are also 2 Beverage Stations on Deck 11 of the Disney Dream and Disney Fantasy.

Complimentary soft drinks are also available at the teens-only lounge, Vibe, though there is a charge for smoothies.

There is an extra charge for sodas as well as alcoholic beverages at the bars and lounges on board.

Discover all the restaurants and Dining options aboard Disney Cruise Line.

Q: Is room service available on the ship?

A: Complimentary room service, included in the price of your cruise, is available 24 hours a day, for breakfast, lunch, dinner and snacks.

Room service will be available until 1:30 AM on the final day of your cruise.

Any room service gratuity is at your discretion.

Q: What is rotational dining?

A: Rotational dining is the Disney Cruise Line way of making sure that all Guests get to enjoy each of the 3 themed dining venues while on board.

You will receive your restaurant schedule and table number upon arrival by checking your Disney Cruise Line Navigator App. Then, each evening, you, your tablemates and servers will rotate to a different restaurant. As you rotate, the same wait staff—who know your preferences—will serve you each night while you get to experience the unique atmosphere of each dining venue.

Children's menus are available in all the restaurants in your rotation.

Discover all the restaurants and dining options aboard Disney Cruise Line.

Q: What do I need to know if I plan to dine at an adult-exclusive restaurant?

A: All Disney Cruise Line ships offer adults-only dining, which is limited to Guests 18 and older.

• Enchanté by Chef Arnaud Lallement – Disney Wish, Deck 12
• Palo – Disney Magic, Deck 10; Disney Wonder, Deck 10; Disney Dream, Deck 12; Disney Fantasy, Deck 12
• Palo Steakhouse – Disney Wish, Deck 12
• Remy – Disney Dream, Deck 12; Disney Fantasy, Deck 12

Reservations are required and can be made online or on board the ship. When dining at an adult-exclusive restaurant, Guests will skip the regularly scheduled, rotational Main Dining restaurant. This premium dining is not included in the price of your cruise and additional fees apply.

Learn more about pricing and booking windows.

Dress to Impress

Adult-exclusive restaurants aboard Disney Cruise Line ships are elegant dining experiences. Guests are requested to dress in a manner consistent with the restaurant’s sophistication. Formal or semi-formal attire is recommended. Also permitted is dress-casual attire with a polished look, such as dress pants, jeans in good condition, collared shirts, dressy tops and lifestyle shoes. For brunch at Palo and Palo Steakhouse, dress shorts are acceptable. Clothing such as T-shirts, swimwear and sports attire are not permitted.

Reservation Cancellation Policy: When Guests have not cancelled an adult-exclusive dining reservation at least 24 hours prior to the reservation or do not arrive at the restaurant to honor their reservation, the reservation is considered confirmed and 100% of the per-person prix-fixe cost is applied to the Guests' folio.

Q: Can I bring lithium metal or lithium ion batteries onboard?

A: Batteries that have not been punctured, swollen, or damaged can be brought onboard. Batteries in devices and spare batteries charging should never be left unattended.

Q: Are Guests allowed to bring alcoholic beverages on board the ship?

A: Disney Cruise Line Guests 21 years and older may bring a maximum of 2 bottles of unopened wine or champagne (no larger than 750 ml) or 6 beers (no larger than 12 ounces) on board at the beginning of the voyage and at each port of call. These beverages must be packed in carry-on (not checked) bags or luggage.

For round-trip cruises from Sydney, Melbourne, Auckland and Brisbane, Guests 18 years of age and older may bring a maximum of 2 bottles of unopened wine or champagne (no larger than 750 ml) or 6 beers (no larger than 12 ounces) on board at the beginning of the voyage and at each port of call. These beverages must be packed in carry-on (not checked) bags or luggage.

Guests wishing to consume wine or champagne that they have brought on board in one of the dining rooms will be charged a corking fee of $29.00 per bottle.

Please note:

• Alcohol packed in checked luggage will be removed and no compensation will be offered. Please be aware, Guests who have beverage containers in checked luggage have experienced damage to their belongings.
• All alcohol brought on board must be in an original unopened container. Partially used bottles and those in which the seal is broken are prohibited.
• Any wine or champagne in excess of 2 bottles or beer in excess of 6 beers is prohibited and must be discarded prior to entry and no compensation offered.
• Liquors or spirits or excess wine and beer purchased in ports of call will be stored until the end of the cruise.
• Guests must retrieve stored alcohol at the end of the cruise. Items not retrieved will be discarded and no compensation will be offered.
• Alcohol brought on board may not be consumed in any lounge or public area.

Please note that the Disney Cruise Line alcohol policy is subject to change without notice.

Q: Can I bring marijuana (including medical marijuana) or marijuana-derived or -enriched products on board?

A: In accordance with United States federal regulations and local laws in the destinations we visit, illegal narcotics—including synthetic designer drugs—and marijuana (even if legal where you reside or medically prescribed)—are prohibited on board the ships and on Disney Castaway Cay.

Additionally, any drug paraphernalia used for marijuana, cannabis or hemp is prohibited. Medically prescribed marijuana, as well as items derived from or enriched by marijuana, including items and products containing THC (tetrahydrocannabinol) and/or CBD (cannabidiol) are also prohibited.

Guests found in possession of these prohibited items on their person or in their baggage may be denied boarding and may be subject to severe legal penalties.

Q: What are the restrictions for commercial photography or filming?

A: Photography, videotaping or recording of any kind for commercial purposes is prohibited unless authorized in writing by Disney Cruise Line or The Walt Disney Company in advance.

Q: What are the restrictions for bringing firearms or weapons on board the ship?

A: For the safety of our Guests, Disney Cruise Line has a Zero Weapons Policy.

Firearms, ammunition, knives (including dive knives), swords, daggers or any other types of weapons are not allowed on board under any circumstances.

Guests found in possession of any weapons or similar prohibited items on their person or in their baggage may be denied boarding and are subject to severe legal penalties.

We appreciate your understanding and cooperation.

Prohibited and Restricted Items

At Disney Cruise Line, the safety and comfort of our Guests and Crew are our top priorities. As such, certain items are prohibited on board our ships. We kindly ask that you take a few minutes to review the list of prohibited items before boarding. Your cooperation and understanding are greatly appreciated.

Disney Cruise Line reserves the right to seize and secure any item deemed to be dangerous or pose a security or safety risk. Attempting to bring these items on board will also delay the delivery of luggage to your stateroom.

Prohibited:

• Weapons, Firearms and Ammunition Policy
• Marijuana and Illicit Drug Policy

Restricted:

• Alcohol Policy
• Appliances, Electrical Items and Electronics
• Food and Beverage/Ice Chest Policy
• Household and General Items
• Recreational and Sporting Equipment
• Wheeled Recreational Equipment
• Wheeled Mobility Devices

Weapons, Firearms and Ammunition Policy

To maintain a safe and secure environment for all Guests and Crew, Disney Cruise Line has a zero-weapons policy and prohibits the following items on board the ships and ashore at our island destinations, Disney Castaway Cay and Disney Lookout Cay at Lighthouse Point.

• Firearms
• Firearm replicas, including non-firing, imitations, toys and their components
• Exceptions: toys allowed on board
  
  • Store-bought light sabers
  • Plastic toy "pirate" swords
  • Plastic store-bought toy "Mjolnir" hammers (Thor's hammer)
• Air, BB, pellet, paintball pistols, rifles and sling shots
• Diving equipment, including air tanks, spears, spear guns, slings, dive knives, pry bars and underwater scooters
• Emergency position indicating radio beacons (EPIRB), communication scanners and wideband receivers
• Explosives components and accessories, including ammunition, detonators, fireworks, pyrotechnics and flares
• Highly flammable liquids and combustible substances, including liquid oxygen
• Knives (regardless of blade length) and straight razors
• Lasers
• Restraining devices and offensive weapons, including hand and leg cuffs, pepper spray, tasers and stun guns
• Scissors with blades exceeding 4 inches (scissors with blunt ends and no longer than 4 inches are allowed)

Guests found in possession of weapons or similar prohibited items on their person or in their baggage may be denied boarding and are subject to severe legal penalties.

Disney Cruise Line reserves the right to seize and secure any item deemed to be dangerous or pose a security or safety risk. Attempting to bring these items on board will also delay the delivery of luggage to your stateroom.

Marijuana and Illicit Drug Policy

In accordance with United States federal regulations and local laws in the destinations where we visit, illegal narcotics/drugs, including synthetic, designer drugs and medically prescribed marijuana are prohibited on board the ships and at our island destinations, Disney Castaway Cay and Disney Lookout Cay at Lighthouse Point.

Additionally, all drug paraphernalia used for marijuana, cannabis and hemp is prohibited. Medically prescribed marijuana, as well as items derived from or enriched by marijuana, including items and products that contain THC (Tetrahydrocannabinol) and or CBD (Cannabidiol) are also prohibited.

Guests found in possession of any prohibited items on their person or in their baggage may be denied boarding and are subject to severe legal penalties.

Disney Cruise Line reserves the right to seize and secure any item deemed to be dangerous or pose a security or safety risk. Attempting to bring these items on board will also delay the delivery of luggage to your stateroom.

Alcohol Policy

Disney Cruise Line is committed to creating a safe and enjoyable cruise experience for our Guests. Luggage delivery may be delayed until late in the evening if alcohol is found in checked luggage. To ensure timely luggage delivery to your stateroom, please follow our alcohol policy below.

Disney Cruise Line Guests 21 years and older may bring a maximum of 2 bottles of unopened wine or sparkling wine (no larger than 750 ml) or 6 beers (no larger than 12 ounces) on board at the beginning of the voyage and at each port of call. These beverages must be packed in carry-on (not checked) bags or luggage.

Guests who bring wine or sparkling wine on board and then wish to consume it in one of the dining rooms will be charged a corkage fee of $29 USD per bottle.

Please note:

• Alcohol packed in checked luggage will be removed and no compensation will be offered. Please be aware that Guests with beverage containers in checked luggage have experienced damage to their belongings.
• All alcohol brought on board must be in the original unopened container. Partially used bottles and those in which the seal is broken are prohibited
• Any wine or sparkling wine in excess of 2 bottles or beer in excess of 6 beers is prohibited and must be discarded prior to entry and will be offered no compensation
• Liquors, spirits or excess wine and beer purchased in ports of call will be stored until the end of the cruise
• Guests MUST retrieve stored alcohol at the end of the cruise. Items not retrieved will be discarded and no compensation will be offered
• Alcohol brought on board may not be consumed in any lounge or public area
• All Guests must comply with all laws and Disney Cruise Line policies related to the consumption and distribution of alcohol. Guests are prohibited from providing alcoholic beverages to any other person, regardless of age
• This policy is subject to change without notice
• Disney Cruise Line reserves the right to refuse sale and/or service of alcoholic beverages to anyone

The drinking age on board is 21, and a valid photo ID is required.

However, during round-trip cruises departing from any European country that has a lower drinking age, parents or guardians may sign a Beverage Consent Form that allows their 18- to 20-year-old children to consume alcoholic beverages while in the adult’s presence.

In addition, for round-trip cruises from Sydney, Melbourne, Auckland and Brisbane, Guests 18 years of age and older may purchase and consume alcoholic beverages without parental consent. For repositioning cruises between Hawai'i and Australia, parents or guardians may sign a Beverage Consent Form that allows their 18- to 20-year-old children to consume alcoholic beverages while in the adult’s presence.

Please note that the Disney Cruise Line alcohol policy is subject to change without notice.

Appliances, Electrical Items and Electronics

For the safety of all Guests on board, electrical appliances are restricted and therefore prohibited from being brought on board. Should any of these items be found in your baggage during the security screening process, they will be confiscated and result in a delay of your luggage delivery until late evening on embarkation day. To ensure swift delivery of your luggage to your stateroom, please leave these items at home. Select hairstyling and grooming tools are exceptions—see “Exceptions: electrical appliances allowed on board” below for additional details.

• Blenders
• Bottle sterilizers and warmers (a limited number of approved bottle warmers and bottle sterilizers are available upon request through Guest
• Services on board)
• Coffee makers
• Diffusers
• Electric blankets
• Electric irons and steamers (all ships offer self-service laundry facilities equipped with irons and ironing boards)
• Emergency position indicating radio beacons (EPIRB), communication scanners and wideband receivers
• Extension cords, power strips, multi-plugs and surge protectors
• Ham radios
• Heating elements
• Heating pads
• Hookah pipes
• Hot plates
• Metal detectors
• Microwave ovens
• Power tools, hand tools and toolboxes (except those utilized by vendors providing services)
  Remote-controlled devices:
  
  • Airplanes
  • Drones
  • Helicopters
  • Toy vehicles
  • Star Wars droids
• Rice cookers
• Toasters and toaster ovens
• Seasonal and/or strands of celebratory lightbulbs
• Streaming devices (Amazon Fire Stick, Apple TV, Google Chromecast, Roku, etc.)

The following electrical appliances will be collected for inspection by the Chief Electrician and, if approved, will be returned for use on board the ship. Unapproved items found during the security screening process will be confiscated, causing a delay in the delivery of your luggage to your stateroom until late evening on embarkation day.

• Baby monitors
• Humidifiers
• Portable fans
• Sleep machines
• White noise machines
• Exceptions: electrical appliances allowed on board
  
  • Hairdryers must be 220V/2000 watts max or 110V/1500 watts max (all ships offer a hand-held hairdryer in each stateroom)
  • Curling irons and flat irons used for hairstyling (small mats are provided in the stateroom to lay these hot items on)
  • Electric shavers

Disney Cruise Line reserves the right to seize and secure any item deemed to be dangerous or pose a security or safety risk.

Food and Beverage/Ice Chest Policy

To ensure a safe and enjoyable cruise experience for all our Guests, please take note of the following guidelines regarding bringing your own food and ice chests on board. Prohibited items found in your baggage will cause a delay in luggage delivery until late in the evening. To ensure swift delivery of your luggage to your stateroom, please leave these items at home.

Prohibited items:

• Electrical appliances such as rice cookers, hot plates, coffee makers, blenders, bottle sterilizers and bottle warmers
• Homemade, precooked or perishable foods or open food containers.
• Ice chests or coolers, except as noted below

A limited number of approved bottle warmers and bottle sterilizers are available upon request through Guest Services on board. In addition, you may also request hot water to be delivered to your stateroom at any time from room service.

You are welcome to bring:

• Breast milk, in carry-on luggage only
• Coolers no larger than 12? x 12? x 12? (30.5cm x 30.5cm x 30.5cm), as carry-on luggage only for storing medications, baby food or nonperishable items related to dietary restrictions only
• Nonperishable snack foods in original factory-sealed packaging. All items must either be consumed prior to returning to your home port or remain unopened

Disney Cruise Line reserves the right to seize and secure any item deemed to be dangerous or pose a security or safety risk.

Household and General Items

Disney Cruise Line is committed to creating a safe and enjoyable cruise experience for our Guests; therefore, the household items listed below are strictly prohibited from being brought on board. Should any of these items be found in your baggage during the security screening process, they will be confiscated and result in a delay of your luggage delivery until late evening on embarkation day. To ensure swift delivery of your luggage to your stateroom, please leave these items at home.

• Agricultural items such as flowers, plants, fruit, etc.
• Balloons and kites
• Bottle sterilizers and warmers (a limited number of approved bottle warmers and bottle sterilizers are available upon request through Guest
• Services on board)
• Candles, incense and diffusers
• Coffee makers, heating elements, blenders, hot plates, microwave ovens and rice cookers
• Electric blankets
• Electric irons and steamers (all ships offer self-service laundry facilities equipped with irons and ironing boards)
• Extension cords, power strips, multi-plugs and surge protectors
• Ham radio
• Heating pads
• Hookah pipes
• Illegal narcotics/drugs, including synthetic, designer drugs and medically prescribed marijuana, as well as all drug paraphernalia, including items
• used for marijuana, cannabis, and hemp
• Inflatable mattresses
• Knives regardless of blade length, straight razors
• Musical instruments
• Over-the-door hanging organizers, over-the-door hooks
• Pets
• Power tools, hand tools and toolboxes (except those utilized by vendors providing services)
• Scissors with blades exceeding 4" (scissors with blunt ends and no longer than 4 inches are allowed)
• Streaming devices (Amazon Fire Stick, Apple TV, Google Chromecast, Roku, etc.)
• Seasonal and/or strands of celebratory lightbulbs

Disney Cruise Line reserves the right to seize and secure any item deemed to be dangerous or pose a security or safety risk.

Recreational and Sporting Equipment

Disney Cruise Line is committed to creating a safe and enjoyable cruise experience for our Guests; therefore, the recreational and sporting items listed below are strictly prohibited from being brought on board. Should any of these items be found in your baggage during the security screening process, they will be confiscated and result in a delay of your luggage delivery until late evening on embarkation day. To ensure swift delivery of your luggage to your stateroom, please leave these items at home.

• Air, BB, pellet, paintball pistols, rifles and sling shots
• Archery equipment
• Baseball and cricket bats
• Boogie boards
• Diving equipment, including air tanks, spears, spear guns, slings, dive knives, pry bars and underwater scooters
• Fishing gear
• Hammocks
• Hockey and lacrosse sticks
• Inflatable pools, rafts, floats, etc.
• Inline and roller skates
• Pool cues
• Pool noodles
• Ski poles
• Surf boards
• Wave boards

If you have selected dive, scuba or fishing Port Adventures, all necessary equipment will be provided for you on the adventure.

• Exceptions: sporting equipment allowed on board
• Golf clubs may be brought on board, but must be stored in Guest's stateroom and used off the ship in ports of call
• Baseballs, basketballs, footballs, soccer balls and volleyballs may be brought on board, but must be stored in Guest's stateroom and used off the ship in ports of call

Disney Cruise Line reserves the right to seize and secure any item deemed to be dangerous or pose a security or safety risk.

Wheeled Recreational Equipment and Transport Devices

For the safety of our Guests and Crew, the following items are not allowed on board. Should any of these items be found in your baggage during the security screening process, they will be confiscated and result in a delay of your luggage delivery until late evening on embarkation day. To ensure swift delivery of your luggage to your stateroom, please leave these items at home.

• Bicycles
• Footwear with wheels (such as Heelys roller shoes)
• Hover boards
• Roller or inline skates
• Scooters
• Segways
• Skateboards
• Wagons (collapsible wagons are allowed)

Disney Cruise Line reserves the right to seize and secure any item deemed to be dangerous or pose a security or safety risk.

Q: Can I use my cell phone while out at sea?

A: Disney Cruise Line offers Cellular at Sea—a convenient cruise mobile phone service available in staterooms and public spaces aboard the ship. Please contact your cellular provider for your specific rates.
AT&T and Verizon Customers
Easy-to-use cruise plans are available from AT&T and Verizon. Choose the plan that meets your needs for talk, text and data.

Q: Do I need to bring an electrical converter?

A: Guests from the U.S. and Canada do not need to bring electrical converters, as all stateroom outlets are 110V/60Hz North American Standard, which is the same kind of outlet type used in your home.

Q: Can I use or purchase gift cards on the ship?

A: Disney Gift Cards can be used as a form of payment on your shipboard account; however, they must be purchased prior to sailing. Disney Gift Cards can be purchased at select locations at the Walt Disney World Resort, Disneyland Resort, Disney Store locations in the United States and on DisneyStore.com. Disney Gift Cards are also available for purchase at major retailers nationwide.

Q: Is there any expected amount for gratuities, and what’s the best way to pay them?

A: It is customary to give gratuities in recognition of exceptional service, which you’ll receive in abundance aboard the ship. We recommend a gratuity amount of $14.50 USD per night, per stateroom Guest, including infants and children.

Pre-Paid Gratuities are distributed to the crew members who take care of you in the following roles:

• Dining room server
• Dining room assistant server
• Dining room head server
• Stateroom host

Guests staying in Concierge Staterooms and Suites are recommended a gratuity amount of $23.50 USD per night, per stateroom Guest. This includes gratuity for the assistant stateroom host, who services the Concierge accommodations, and the Concierge Lounge team, in addition to the positions listed above.

Easily pre-pay optional gratuities online to create a carefree, all-inclusive experience by visiting My Reservations in your Disney account and following the prompts for Pre-Paid Gratuities. If you booked your Disney cruise with a travel agent, please contact them to apply this payment for you.

If you did not get a chance to pre-pay before boarding the ship, we will automatically charge your onboard account the suggested optional gratuity amount per Guest per night. Once on board the ship, if you wish to adjust the amount of your optional gratuities, please visit Guest Services for assistance.

Keep in mind that optional gratuities can only be adjusted among the crew members who take care of you in the following roles: dining room server, dining room assistant server, dining room head server and stateroom host. Requests to refund pre-paid optional gratuities may only be processed in full back to the original form of payment, which may include forms of payment made by a travel agent.

Not Included
Pre-paid optional gratuities do not include the following gratuities, which are either included in the charge or based on your discretion:

• Extras added to rotational dining meals such as alcoholic beverages
• Adult dining locations such as Remy, Palo, Palo Steakhouse and Enchanté by Chef Arnaud Lallement, which are not part of rotational dining
• Food or drink in shops and outdoor or poolside eateries
• Room service
• Port Adventures
• Senses Spa & Salon
• Any other additional services

An 18% gratuity is automatically added to bar, beverage, wine, deck service tabs and spa services. All gratuities can be charged to your onboard account.

Q: Is there laundry service on board my ship?

A: Yes, we’re here to help you keep your clothes clean and pressed during your cruise. For an additional fee, full-service laundry and dry-cleaning services will pick up and deliver right to your stateroom. Charges will be applied to your stateroom folio.

You’ll also find 24-hour, self-service Guest laundry facilities equipped with washers and dryers, along with detergent and complimentary ironing equipment. No coins are needed?pay using your Key to the World card.

For safety reasons, the irons may be used only in the laundry room. Please note that personal irons are prohibited and cannot be brought aboard.

Q: How do I report lost items?

A: Once you’ve noticed that a personal item is missing, please contact us by following the instructions below.

Before Your Cruise:
If you are staying at a Walt Disney World Resort hotel before your cruise departs, please visit the Bell Services desk in the main lobby or call from your hotel room phone. Guests staying at a non-Disney Resort hotel should contact the front desk for assistance.

On the Ship:
If you discover an item is missing during your cruise, please ask a Disney Cruise Line representative for help or visit the Guest Services Desk to retrieve found items—open 24 hours for your convenience.

After Your Cruise:
If you discover an item is missing after your cruise, fill out the Lost and Found Report through Chargerback, our third-party lost-and-found service provider, and we'll do our best to assist you in finding a lost or misplaced item. Please note that by selecting this option, you will be directed to a non-Disney website, where a different privacy policy and different terms of use will apply.

Once you’ve reported a lost item, you’ll receive an email notification from Chargerback with your Lost Item report number. Chargerback will then provide information from your report to Disney Cruise Line so we can look for your item and return it to you if it is found. Chargerback will also email you periodic updates about the status of your search.

Keep in mind, items may be subject to shipping restrictions. There also may be delays in shipping items or shipping may be unavailable to some locations.

The following “no-hold” items are irretrievable and will either be destroyed or thrown away:

• Food or beverages
• Containers with food residue or liquids, including water bottles
• Soiled clothing
• Sanitation-specific, personal or toiletry items—including hairbrushes, mouth guards, retainers, toothbrushes, etc.
• All medications
• Alcohol or tobacco products
• Any items that could pose a potential health or safety hazard

Q: My luggage is lost. What should I do?

A: As soon as you notice your luggage or personal item is missing, please contact us by following the instructions below.

Before Your Cruise:
If you are staying at a Walt Disney World Resort hotel before your cruise begins, please visit the Bell Services desk in the main lobby or call them from your hotel room phone. If you are staying at a non-Disney Resort hotel, please contact the front desk.

On the Ship:
Please visit the Guest Services Desk or ask a Disney Cruise Line representative for help.

After Your Cruise:
If you discover an item is missing after your cruise, fill out the Lost and Found Report, through Chargerback, our third-party lost-and-found service provider, and we'll do our best to assist you in finding a lost or misplaced item. Please note that by selecting this option, you will be directed to a non-Disney website, where a different privacy policy and different terms of use will apply.

Once you’ve reported a lost item, you’ll receive an email notification from Chargerback with your Lost Item report number. Chargerback will then provide information from your report to Disney Cruise Line so we can look for your item and return it to you if it is found. Chargerback will also email you periodic updates about the status of your search.

Keep in mind, items may be subject to shipping restrictions. There also may be delays in shipping items or shipping may be unavailable to some locations.

The following “no-hold” items are irretrievable and will either be destroyed or thrown away:

• Food or beverages
• Containers with food residue or liquids, including water bottles
• Soiled clothing
• Sanitation-specific or toiletry items including: hairbrushes, loose mouth guards or retainers, toothbrushes, etc.
• All medications
• Alcohol or tobacco products
• Any item that could pose a possible health or safety hazard