The Ritz-Carlton Spa®
Unwind with expert massages, restorative facials and globally inspired treatments in a tranquil setting designed for ease and renewal. The spa invites guests to slow down, relax and immerse themselves in soothing aromas, calming rituals and thoughtful care that enhance every journey.

Located on Deck 9.

The Marina And Marina Terrace
Nestled at the water’s edge, the Marina offers an inviting place to unwind while at anchor, with sun loungers and an exciting selection of water toys for time on the sea. Just above, the Marina Terrace provides a refined open-air setting for handcrafted cocktails and light bites, creating an effortless transition from water activities to leisurely afternoons looking to the horizon.

Located on Deck 3.

The Observation Lounge And Terrace
The Observation Terrace offers panoramic views that blur the line between land and sea, creating an inspired setting for lounging, cocktails or quiet conversation. As twilight settles in, the atmosphere shifts into a relaxed venue with live entertainment that extends into the evening.

Located on Deck 10.

The Pool
The Pool offers panoramic views and a relaxed setting for unwinding throughout the day. Guests can enjoy all-day dining, frozen treats and drinks from the nearby bar, or settle into sunbeds, banquettes, tanning ledges and whirlpools. Gentle misting sprays add a cooling touch, while generous sundecks invite reading, resting or simply taking in the sea and sky.

Located on Deck 5.

The Boutique
The Boutique features a curated selection of high-end sportswear, designer apparel, jewelry and leather goods, offering guests the opportunity to explore thoughtfully chosen pieces throughout their journey. On select voyages, the shopping experience is enhanced by exclusive collaborations with local artisans who share their craft and present distinctive creations inspired by the regions visited.

Located on Deck 4.

The Humidor
The Humidor is an intimate, quietly sophisticated setting for unhurried moments at day’s end. Guests can enjoy fine cognacs, single malts and other aged spirits while exploring a curated selection of hand-rolled cigars showcased in a state-of-the-art humidor. Warm and nuanced, it’s a welcoming place for reflection or relaxed conversation.

Located on Deck 10.

Ritz Kids®
Ritz Kids® is a dedicated program for families designed to inspire curiosity and creativity. Guided by engaging, age-appropriate activities, children can learn about the natural world and enjoy time with new friends. With its bright, inviting environment and attentive supervision, Ritz Kids® provides young travelers with a place to discover, play and connect.

Located on Deck 8.

Fitness Studio
The Fitness Studio offers a holistic approach to wellbeing, with personalized guidance, movement-focused programming and optional lectures that support a healthy voyage. A selection of Technogym equipment enables familiar routines or new forms of exercise, all within a calm, contemporary setting designed for strengthening, stretching and reconnecting with the body.

Located on Deck 9.

The Meeting Room
Groups seeking to host meetings, gatherings or breakout sessions may reserve our multifunctional meeting rooms at no additional fee. The space offers flexible seating configurations and a quiet, professional atmosphere, allowing guests to convene, collaborate, and stay connected while enjoying the ease and elegance of life on board.

Located on Deck 4.

Can I sail if I am pregnant?
Expectant mothers are required to supply a medical certificate to validate that it is safe for them to travel. The Ritz-Carlton Yacht Collection cannot accommodate women who have entered their 24th week of pregnancy at the time of sailing.

Can I bring my service animal with me on my voyage?
All service animal inquiries should be discussed with your Reservation Services Agent or Travel Professional at the time of booking. Guests traveling with an approved service animal should independently consult local authorities at each port of call to determine permission to travel. Service animals do not include pets, service dogs in training, or emotional support dogs and as such, these animals will not be permitted on board the yacht.

Is proof of vaccination required to sail?
The Ritz-Carlton Yacht Collection welcomes all guests regardless of vaccination status. Health and safety protocols, including but not limited to, inoculation requirements, and regional travel restrictions vary by travel destination and are subject to change without notice. Entry requirements into the embarkation port and other ports in the cruise itinerary may include, but are not limited to, evidence of required inoculations and personal health declarations. The guest is solely responsible for obtaining such documentation and The Ritz-Carlton Yacht Collection shall not hold any liability for denied entry due to failure to produce the required documentation.

Is there a security guide available for guests?
The Cruise Vessel Security and Safety Act (CVSSA) requires cruise lines which operate in United States waters to make a Security Guide available to all guests. This Security Guide contains law enforcement points of contact in each port of call and can be found here.

Statistics on Cruise Line Incidents
The Ritz-Carlton Yacht Collection has zero tolerance for crime on board the yacht. On voyages that embark or disembark in the United States, The Ritz-Carlton Yacht Collection is required by federal law to report onboard felonies and missing U.S. nationals to federal agencies. The Cruise Vessel Security and Safety Act (CVSSA) requires each cruise line embarking or disembarking passengers in the U.S. to include a link to the statistics for cruise line incidents website maintained by the U.S. Department of Transportation.

Drone Declaration and Use Policy
Guests who wish to bring a drone onboard must declare the device at embarkation and provide its make, model, and declared value. The guest must also provide proof of current insurance coverage that fully covers loss, theft, damage, or liability arising from the drone’s presence or use.

By bringing a drone onboard, the guest expressly acknowledges and agrees that the Ritz-Carlton Yacht Collection assumes no responsibility or liability whatsoever for the drone, including but not limited to its loss, theft, damage, malfunction, confiscation, or any injury, damage, or claim arising from its possession or operation.

Drones must be stored securely within the guest’s suite at all times while onboard and may only be removed for use ashore. Prior to taking the drone ashore, the guest is solely responsible for confirming with local authorities that drone importation and operation are permitted and for identifying approved flight zones.

Flying drones from the vessel, within any port area, or near other yachts, ships, or maritime facilities is strictly prohibited. Any violation of this policy may result in confiscation of the drone and/or disembarkation of the guest at the guest’s sole expense.

The Ritz-Carlton Yacht Collection expressly disclaims all responsibility and liability for any incident, damage, or claim arising from or related to the possession, transport, or operation of drones, whether onboard or ashore.

Are medical services available on board?
A trained physician is on call 24 hours a day. The professional services of this physician, as well as certain medications, are available on board at reasonable costs. If you require ongoing medication or have specific dietary needs, you should bring an ample supply of medications or dietary supplements with you in your hand-carried luggage.

Are wheelchairs, mobility devices, or other special needs accommodated?
Guests requiring special assistance while on board, including those who are medically oxygen dependent or hearing impaired, are asked to notify our Special Services team at special.services@ritzcarltonyachtcollection.com.

What activities or entertainment will be available on board?
To help you make the most of each day, a daily activities schedule will provide a summary of the day’s events and the operating hours for the yacht’s many venues and services. From live music to informative lectures, cocktail receptions and cooking lessons, our onboard programming will be available throughout the day and has been designed to enhance your experience while at sea, in port, or at anchor.

Like the yacht itself, entertainment and enrichment on board are an intimate affair. Our resident musicians will provide live musical performances throughout the voyage ranging from modern and contemporary to elegant classical and jazz. The yacht’s leisurely pace offers the freedom and flexibility for our team to arrange fully immersive cultural experiences both on board and ashore. From partnerships with the local arts and music communities, to discussions led by renowned experts and lecturers, each experience is designed to stir the senses in a profound way.

Value Added Tax (VAT)
As we sail through the European Union (EU), please note that Value Added Tax (VAT) is applied to certain onboard purchases, including, but not limited to, boutique items, specialty dining, beverages, tobacco, spa products, medical supplies, and medications. Guests who reside outside the EU may be eligible to request a VAT refund on qualifying retail purchases that are exported from the EU unused and in accordance with applicable customs regulations. Please note that VAT refunds are not available for services or for goods consumed during the voyage, such as food, beverages, spa treatments, or medical services.

Is there a beauty salon on board?
The Salon and The Barber aboard our yachts offer a wide array of services, including haircuts, manicures and pedicures. Reservations are encouraged prior to sailing via My Yacht Account, and can be made once on board through the Concierge Desk or via the mobile app.

Learn more about the spa experience aboard our yachts.

Spa and Fitness Facility Information.
Spa Services: Invigorating massages, facials and other treatments await you within a serene onboard oasis, where private spaces indoors and al fresco offer ocean views. A sauna, steam room, quiet zone and full-service salon further enhance vitality and well-being. Spa reservations are encouraged in advance of sailing on My Yacht Account. Once you arrive on board, reservations can be made in person, through your Suite Ambassador or via the mobile app. Additional fee applies.

To maintain the serene environment of our Spa and Wellness facilities, we kindly ask that all guests be 18 years of age or older to access and enjoy our spa services and amenities, although guests under 18 years of age may receive a nail polish application, haircut, or shampoo and hairstyle when accompanied by an adult. This policy applies to all spa treatments and therapies, thermal & changing areas, relaxation lounges and spa facilities.

Fitness Studio: The onboard destination for holistic health, the Fitness Studio features free weights, cardio equipment, indoor cycling and space for practicing restorative poses and deep stretching. Personal consultations can be customized for each guest. The Fitness Studio is reserved for guests 18 years of age and older, although guests 16 or 17 years of age may have access when accompanied by a parent, legal guardian or authorized consent form.

We appreciate your understanding and cooperation in preserving a tranquil atmosphere for all our guests."

Do I have to make my reservations before my voyage or can I make them once on board?
Reservations can be made once on board for dining, shore excursions and the spa, either on the mobile app or through the onboard Concierge. However, in order to ensure that your preferred time is available, we strongly recommend that reservations are made in advance.

Are business services available?
Email and printing services are available from the Guest Services team 24 hours a day. Complimentary Premium Wi-Fi is provided for all guests wishing to send and receive emails, browse online, post to social media, make video calls, utilize streaming services or connect to VPN services. Analog cellular and data services are also available for you to make and receive calls on your personal device for an additional charge. Step-by-step connection instructions are provided in your suite and when you download the official digital mobile app.

Can I use or exchange cash while on board?
Cash is not accepted for purchases on board the yacht. Most major credit cards are accepted and will be authorized upon check-in. Any onboard purchases will be charged in U.S. dollars to your onboard account and settled before final departure from the yacht.

Upon arrival, you will be asked to register your credit card, which must be valid through the final day of your voyage. Most major credit cards are accepted. All charges for services provided and products purchased on board must be settled by the end of each voyage segment and before final departure from the yacht. Some credit card companies charge a foreign transaction fee. We encourage you to contact your credit card issuer in advance of your cruise to inquire about possible foreign transaction fees. If you are traveling with a debit card, we recommend you understand fees and conditions prior to traveling.

Are shuttle services available at the ports of call?
In select ports of call, The Ritz-Carlton Yacht Collection will provide complimentary group shuttle transportation from the pier to the heart of the destination.

What is the dress code on board?
The dress code on board the yacht reflects the luxury lifestyle of The Ritz-Carlton and casual freedom of a yachting vacation. During the day for breakfast and lunch, the dress code is yacht casual, wherein shirts, shoes, and bathing suit cover-ups are required when not at the pool. During the evening, bathing suits and sleeveless t-shirts are not permitted, and shirts and shoes are required throughout the yacht. When dining in our indoor venues (including the specialty experiences) the dress code is yacht sophisticated — meaning collared shirts are not required, but highly recommended. Ball caps, hats, shorts, and flip-flops are not permitted during dinner service. There are no formal nights on board.

Is there an opportunity for shopping on board?
From exclusive sportswear and branded apparel to jewelry and leather goods, unique leading labels offer enticing options in our onboard Boutiques. On select voyages, your shopping experience is further enhanced by bespoke collaborations with local artisans who come on board to showcase their offerings.

Are gratuities included in the cruise fare?
Gratuities for the Ladies and Gentlemen on board the yacht are included in your cruise fare. While customary, gratuities for salon services, spa treatments and shore excursions can be extended on a voluntary, individual basis.

Are laundry services available on board?
A Guest Launderette is available for use at no additional cost. Due to safety reasons, irons are not allowed in guest suites; however, the Guest Launderette features irons and steamers for guest use. A range of dry cleaning and laundry services are available upon request at an additional cost.

Is there a lost and found in case I misplace any of my belongings?
While on board the yacht, guests who have misplaced items can contact the Guest Services Desk or their Suite Ambassador. After the voyage, guests may email our Special Services team for assistance at special.services@ritz-carltonyachtcollection.com.

Do you offer news services?
Stay up to date with your world at home while enjoying your time on board. Our partnership with PressReader gives you complimentary access to digital newspapers and magazines wherever you are sailing. Enjoy premium publications or familiarize yourself with the upcoming destinations by reading something local to the itinerary. Download the PressReader App on your personal device and connect to the Guest WiFi once we are sailing. PressReader is also available on the in-suite tablet.

Is smoking permitted on board?
Smoking, including use of cigarettes, e-cigarettes and cigars on board is only permitted in The Humidor.

What if I am celebrating a special occasion during my voyage?

Birthdays
Prior to your voyage, one of our Reservation Services Agents will be happy to assist you in arranging a special birthday celebration, whether on board in one of our restaurants, in the privacy of your own suite or ashore.

Weddings And Vow Renewal
For those guests who wish to celebrate their wedding or vow renewal at sea, The Ritz-Carlton Yacht Collection offers a package that features a ceremony officiated by the yacht’s captain. This package includes a pre-ceremony reception, lunch at our onboard specialty restaurant or dinner at Dining Privée, bouquets and boutonnieres for the bridal party, live music and a personalized cake. Please note, legally binding ceremonies are not performed on board. It is recommended for couples to first hold a civil ceremony on land to ensure they meet local marriage law requirements. For more information, contact our Special Services team at special.services@ritz-carltonyachtcollection.com.

Celebrations
Couples who are celebrating a special occasion such as an anniversary or honeymoon may purchase our Celebrations package which includes a bottle of champagne, special turndown amenities, a couple’s massage at The Ritz-Carlton Spa, and their choice of shore experience. For more information, contact our Special Services team at special.services@ritz-carltonyachtcollection.com.

Will The Ritz-Carlton Yacht Collection accommodate my dietary restrictions?
Most dietary requests can be accommodated on board. Dietary preferences such as gluten free, low sodium, peanut allergies and more should be noted in My Yacht Account prior to sailing.

A wide variety of pre-cooked frozen kosher meals are available to order at an additional cost with a 120-day advance notice prior to sailing. These kosher certified meals are sealed and wrapped in foil and will be heated on board in a non-exclusive environment. At the time of filling out dietary preferences in My Yacht Account, we ask our guests to please indicate their preference for kosher meals.

Are religious services available on board?
Religious services are not offered on board, however our Concierge Desk will be delighted to provide recommendations on local places of worship in ports of call.

What dining options are available on board?
We invite you to learn more about the dining experience aboard our yachts.

Are there babysitting services or activities for children?
Babysitting services are not available on board. However, Ritz Kids is an educational and fun-filled program that encourages children to explore the world around them. Various sessions will be available throughout the voyage for an additional cost. Enhanced programming is available during holidays and summer months.

Can the king beds be split?
Upon request, the king bed can be split into two beds in all suite categories except for the Convertible Terrace Suite. When split, the beds are comparable in size to a European twin and will each have their own linens. Because the king beds sit on one custom platform, the separation between the beds when split is very slight (approximately 8 cm). There is no walking space or table in between the mattresses. Guests wishing to split the beds in their suite should notify their Reservation Services Agent or Travel Professional at time of booking.

Are sleeper sofas, cribs or roll-away beds available?
For third and fourth guest accommodations, convertible sleep sofas are available in all suite categories except for The Terrace Suite aboard Evrima and in select suites aboard Ilma and Luminara. A limited number of cribs and air mattress are available by request. Guests wishing to reserve a crib or air mattress in their suite should notify their Reservation Services Agent or Travel Professional at time of booking.

What voltage is available for my electronic appliances?
120-volt (U.S. voltage) and 230-volt (European voltage) outlets are provided in your suite and in public areas, accommodating small appliances without the use of adapters or electric converters. A hair dryer is provided in each suite. Your suite is also equipped with USB ports for charging purposes.