With a nod to feng shui, Red Ginger radiates harmony and tranquility. The interior simply glows with ebony woods, ruby red leathers and striking, modern Asian artworks. To complement the stunning decor, Red Ginger’s chefs have created contemporary interpretations of Asian classics. Begin with a salad of spicy roast duck and watermelon with cashews, mint and Thai basil. Savor a Malaysian beef penaeng with coconut rice and paratha roti. Or try Thai vegetable curry with sweet potatoes, aubergine, mushrooms and basil in green curry sauce. In Red Ginger, the gustatory pleasures are as striking as the visual ones.

Tuscan Steak, our signature specialty restaurant on board Sirena, exudes the warmth and Italian flair of Toscana while preserving the classic appeal of Polo Grill. Featuring glossy wood paneling with platinum and silver accents, the elegantly appointed interior of Tuscan Steak aptly reflects its modern take on the traditional steakhouse. The innovative and diverse menu features the best of both worlds, so you can savor filet mignon and our signature Tuscan porterhouse cooked to perfection, along with rustic Italian favorites such as hand-rolled potato gnocchi. Seafood lovers will delight in savory dishes such as steamed whole Maine lobster and linguine cioppino.

Informal and carefree, the Terrace Café is wonderfully inviting any time of day. During breakfast, the room is infused with natural sunlight from the floor-to-ceiling windows, stimulating the appetite for the sumptuous selections. Come lunch, the expansive menu of international-inspired dishes changes entirely, complemented by a flavorful roast and the magic of the pizzeria’s oven. Dine inside or alfresco at one of the shaded teak tables on the terrace. During the evenings, the cuisine takes on a more sophisticated flair, with lobster tails, chops and fresh fish prepared to order, and freshly made hand-cut sushi and sashimi. In addition, a diverse selection of bold and flavorful plant-based dishes is available.

Sometimes, the ultimate luxury is casual dining on all-American favorites, a laid-back style Waves Grill epitomizes. Located in a spacious, shaded area steps from the swimming pool, Waves Grill offers an extensive and mouthwatering menu. Then try a decadent dessert such as a homemade passion fruit sorbet, a made-to-order hot fudge sundae, a hand-dipped milkshake or one of the new, whimsical ice cream flavors by Humphry Slocombe, such as Secret Breakfast, Elvis (the Fat Years) or our signature flavor, Regatta Royale.

Teatime is a celebratory daily event at four o’clock. As a classical string quartet plays softly, our staff presents bountiful four-tiered pastry carts filled with freshly made finger sandwiches, petits fours, scones and sinful desserts. Of course, a selection of traditional and artisanal teas is the centerpiece of this splendid afternoon pastime.

This delightful coffee bar is a favorite stop for java lovers. Enjoy complimentary illy® espressos, cappuccinos and lattes prepared by our master baristas, as well as the delicious pastries, finger sandwiches and homemade biscotti that draw so many to Baristas throughout the day.

Pick up a steaming cappuccino and settle in to the welcoming ambiance of our classic library on board Sirena with the novel or bestseller you’ve been meaning to read. Read, relax and feel right at home with more than 2,000 books and periodicals to choose from as you sail from one destination to the next.

Just as sailing aboard Oceania Cruises recalls the elegance of the Golden Age of Travel, our inspired English-style library is reminiscent of a charming English country estate where you can while away the hours in ultimate comfort. There is something magical about the dark, rich woods; the plush high back chairs; the cozy fireplaces and rows of books lining the walls, each a new world waiting to be discovered.

On every voyage, a Guest Speaker will share unique insights into the cultures and people of the regions visited, along with fascinating stories and themes related to the destinations. On select sailings, a second Guest Speaker will provide an additional program of enriching presentations and workshops. Also take advantage of complimentary seminars hosted by the Aquamar Spa + Vitality Center on a range of relevant and timely health, nutrition and wellness topics to reinvigorate your routines and lifestyle. Check your daily onboard newsletter, Currents, for a schedule of talks, presentations and seminars.

Internet
Stay in touch with family and friends, monitor business developments and more in our 24-hour Internet center, Oceania@Sea.

For personalized service, Oceania@Sea is fully staffed as follows:

• Sea Days: 8 a.m. - 7 p.m.
• Port Days: 8 a.m. - 11 a.m. and 3 p.m. - 7 p.m..

Oceania Cruises also offers wireless Internet access throughout the ship, allowing you to connect through your laptop or mobile device. And as an added convenience, guests in all Owner's and Vista Suites will have the use of an iPad® throughout the voyage. iPad® is available upon request for Penthouse Suites and Concierge Level Staterooms (limited availability).

Mail
Letters and postcards with the appropriate postage can be mailed at the Reception Desk. Postage for mail may be purchased at the Reception Desk for a nominal fee. Mail will be collected one hour prior to sailing from each port of call. Incoming mail or faxes received by the ship on your behalf will be delivered directly to your stateroom.

Phone
Oceania Cruises offers Wireless Maritime Services (WMS) for all GSM mobile phones and GPRS devices such as Blackberry® when the ship is at sea. You can make and receive phone calls, send and receive text messages and use other data services when the ship is at sea. You will be billed by your mobile phone provider and calls or messages will appear as roaming charges on your bill. While using the WMS service, international maritime roaming rates will apply. Please consult your wireless service provider for detailed rates and service zones.

From chic Martinis to the laid-back poolside Waves Bar, there's a perfect enclave on board Nautica for every mood. Visit the elegant Grand Bar for a pre-dinner cocktail, catch a headline act in the Lounge or watch the sun set in Horizons accompanied by a glass of wine and lively music. As you explore the world, these bars and lounges are the place to unwind, gather together, laugh and take in one-of-a-kind shows and musical performances.

Martinis
Martinis serves numerous incarnations of this famous cocktail in an airy, elegant atmosphere reminiscent of the Greek Isles with a palette of bold blues, deep pewter and serene sienna.

The Grand Bar
Before sitting down to a gourmet meal, sample a rare vintage or savor your favorite apéritif as you enjoy spirited conversation with newfound friends amid the refined atmosphere of the convivial Grand Bar.

Lounge
From headline acts to comedians, magicians and lively jazz ensembles, head to the Lounge to discover the center of nightly entertainment aboard Oceania Cruises.

Horizons
An elegant observation lounge with dramatic floor to ceiling windows and a country club casual ambiance. Horizons transforms into a sophisticated evening venue by night. Dance the night away to the sounds of a lively musical group and enjoy cocktails with friends at the welcoming bar.

Waves Bar
Located in a shaded area just steps from the swimming pool, Waves Bar offers a wide variety of libations to enhance your poolside experience. Revel in the perfect afternoon on deck with your favorite cocktail, glass of wine or chilled beer. Come happy hour, signature cocktails and frosty beverages create a delightfully carefree segue to the lively evening ahead as the sun sets.

Earn Casino Points
The professional staff is happy to provide lessons on how games are played, the rules and proper table procedures. Unwind from a busy day ashore by playing your favorite games of chance and skill in our casino. Enjoy a fun and exciting range of ways to play, from card and table games such as blackjack and roulette to slot machines.

Getting started is easy. Stop by the casino cage and pick up your Oceania Cruises casino player card and start earning points today by inserting your player card while playing your favorite slot machines and table games. The more you play, the more you earn!

• Reel & Video Slots - For every $5 coin-in, receive 1 point.
• Video Poker - For every $10 coin-in, receive 1 point.
• Table Games - Points are based on average bet, session play or hands played and game type.
• Action packed casinos designed with style
• Table game limits for players of all levels
• Diverse array of reel slot, video slot and video poker machines
• Dedicated and knowledgeable casino staff
• Industry leading player tracking system
• Free gaming lessons

Redeem Casino Points
You’ve played. You’ve earned. Now you’re ready to redeem. Downloading points for play is quick and easy. Redeem your casino points for play right at your machine by following the on-screen prompts or stop by the casino cage – the choice is yours.

Earn points for all your casino play
Redeem points for play right at your machine

Casino Cash & Credit
Front Money deposits are accepted for gaming in the form of cash, traveler’s checks, cashier’s checks and wire transfers delivered to us prior to embarkation. All cashier’s checks require prior verification. For more information please give us a call at 877.625.2094.

Cashless Wagering
Charge gaming to your onboard account directly from your game of choice or at the casino cashier, using your stateroom key card. Convenience fees, daily limits and cruise limits apply. Euros may be exchanged at the casino cashier, exchange rates apply. All gaming is in US Dollars.

Cashless wagering allows you to game with your key card

Credit
Casino Credit is available to all players with an existing reservation. The minimum application amount is $10,000.00 and a personal check is required onboard to activate the credit line. Applications are processed 1 month prior to sailing. The application process is easy and there is no fee to apply. To get started, click here for our credit application or for more information email us at casinocredit@ncl.com or call us at 877.625.2094.

Casino credit available

Production Shows On Board Sirena

World-class musical performances will delight you, showcasing an ever-changing array of guest entertainers such as pianists, classical string quartets, dynamic vocalists and spectacular headliners.

Each of our ships features a unique lineup of onboard shows and entertainers to ensure that your interests are constantly piqued. Bold and crowd-thrilling, nostalgic and upbeat, or intimate and sophisticated – whatever you choose, the night is yours.

Sirena's versatile and talented cast performs the following diverse production shows:

Broadway in Concert
Come on along and listen to…the lullabies of Broadway! In this elegant concert-style review, our fabulous production cast vocalists pay tribute to some of the most iconic musicals of all time. You’ll experience songs you know and love, and maybe you'll discover one or two more contemporary gems. Let us entertain you…because, after all, “There’s no business like show business!”

Showdown
Your vote counts in this mock singing competition, where you, the audience, chooses the winner. Join our production cast and cheer on your favorite singer as he or she belts out some pop favorites in hopes of taking home the title. Will they sway your vote? Find out because it’s time for a SHOWDOWN!

Debonaire
Debonaire The true test of a great song is its quality to endure, to span generations. Debonaire presents a fresh take on the music of the Rat Pack, the Great American Songbook and the music of legends such as Tony Bennett, Natalie Cole, Frank Sinatra and many more. Debonaire also updates the classics with dynamic arrangements by contemporary artists like Michael Bublé, Brian Setzer and Harry Connick Jr.

Acoustic Sessions
Acoustic Sessions features the most recognizable pop music of the last four decades in an unplugged, acoustic-style, live band setting. Acoustic Sessions is presented “in the round” with the audience in a 360-degree arena-style seating to provide an immersive musical experience for every audience member.

Our stylish boutiques feature a tastefully curated selection of items ranging from sundries to chic resort wear and fine jewelry. Discover thoughtful gifts for friends and family or the perfect memento to remind you of your special cruise experience.

Revel in the benefits of restorative therapies and treatments, savor healthy Aquamar Vitality Cuisine, enjoy immersive wellness experiences ashore, benefit from nutrition and lifestyle consultations, and so much more. You naturally enhance your well-being on board our ships because the entire experience nurtures that most cherished gift – your health and vitality.

Beyond The Spa

• Rejuvenating treatments and healing therapies
• Aquamar Vitality Cuisine and extensive plant-based menus in The Grand Dining Room
• Exclusive collection of Wellness Discovery Tours by Aquamar in global destinations
• State-of-the-art fitness center and complimentary fitness classes
• Nutrition and lifestyle consultations
• Wellness presentations and enrichment lectures
• Aquamar Spa Terrace with thalassotherapy pool or whirlpools
• Steam room, fitness track and salon

On the sparkling pool deck, take a refreshing dip in the large saltwater pool or relax in one of the two whirlpool spas. Plenty of comfortable chaise lounge chairs and luxurious day beds on the beautiful teak lido deck invite you to lounge poolside while you sip your favorite cocktail from Waves Bar.

Whether you prefer to soak up the rays or love the tranquil shade, stunning views of the sea and compelling new destinations create the backdrop to enjoy from your poolside lounge chair. Enjoy the refreshing freedom to completely unwind in between your adventures ashore. Just sit back, relax and enjoy life on the high seas.

High atop the ship, revel in the breathtaking views and refreshing sea breeze. Breathe in the fresh sea air with a few invigorating laps on the running track at your own pace or choose from an array of activities and games.

Golf enthusiasts will enjoy practicing their swing and playing 9 holes of golf on the putting greens. More friendly competition awaits on the shuffleboard court. Round up newfound friends for a lively game and check the daily shipboard newsletter, Currents, for sports deck competitions that give you the chance to win Big O Points.

• Golf Putting Green
• Shuffleboard
• Fitness Track

From Pilates and yoga to full-body strength training, you are certain to find a complimentary fitness class to suit your preferences. One-on-one personal training is also available, as is the latest exercise equipment, such as treadmills, cycling and elliptical machines, and free weights.

Do I need to weigh or measure my bag(s)?
No. Luggage Forward® has simple bag categories identical to the airlines. Simply select the bag category that corresponds to your bag.

How should luggage be packed? Does my luggage need to be packaged or wrapped?
Luggage should be packed as it would for normal airline travel, no additional packaging is required.

How should sports equipment and other non-luggage items be packed?
Sports equipment must be placed in either a hard or soft travel case. Golf clubs packed in a soft travel case should have adequate protection around club heads.

Is my shipment guaranteed to arrive on time?
Yes. Each bag shipped with Luggage Forward is backed by a full money back plus $500 guarantee.

Will my luggage be insured?
Yes, Luggage Forward includes $500 in value protection for every piece of luggage that is shipped. Additional coverage can be purchased up to $50,000 of coverage per bag at a rate of $10 per $500 of additional coverage for international shipments, and at a rate of $5 per $500 of additional coverage for shipments within the United States of America.

What does the insurance cover?
The insurance provides value protection against loss or damage (beyond normal wear and tear, similar to what is experienced when checking bags on a commercial flight.

Can luggage be locked?
International shipments must remain unlocked in order to prevent customs clearance delays. Domestic shipments within the United States of America must be locked in order for Luggage Forward's value protection policy to be in effect.

What are the different forwarding options?
Please see the reverse side of the Luggage Shipping flyer for service options. All transit times are from date of pickup and only take into account business days. All shipments will be delivered by end of day on or before the scheduled delivery date.

What items are disallowed?
Alcohol, medications, perfumes, colognes, and combustible sprays are not permitted in shipments with Luggage Forward, and should be carried in your hand luggage. In general, high value items are not covered by Luggage Forward’s value protection policy and should be carried in your hand luggage (electronics, jewelry, china, antiques, etc).

What ports are excluded from our shipping service?
Luggage Forward can ship to all of our embarkation and disembarkation ports with the exception of those listed below.  However, Luggage Forward can still collect luggage from these ports for disembarkation and ship luggage home for you:

• Buenos Aires
• Shanghai
• Mumbai
• Callao
• Bangkok

The safety  and security of our guests and crew is our number one priority. The following items are prohibited on-board Oceania Cruises Vessels. These items will be confiscated and not transported aboard . When an item is determined to be illegal the appropriate authorities will be informed.

1. All illegal narcotics/drugs. (Including Marijuana prescribed for medical purposes and other items used as drug paraphernalia. This includes Hookah Pipes).
2. All firearms including replicas, imitations, non-firing weapons, starting pistols and their components
3. Air, BB or pellet pistols or rifles
4. Any other projectile-weapon or item that resembles or can be mistaken as a firearm (e.g., paint ball guns)
5. All ammunition or replica ammunition for listed line items 2, 3 & 4
6. All explosives, component parts (i.e. detonators) including imitation explosives and devices
7. Fireworks, flares, and pyrotechnics (excluding those which are part of the vessel’s lifesaving equipment and which have been properly manifested)
8. Martial Arts Weapons (i.e. throwing stars, flails)
9. Knives with a blade longer than 4 inches/10.16 cm
10. Open razors
11. Swords, Skean Dhus, or Kirpans
12. Spears or spear guns
13. Crossbows, crossbow bolts, and long bow arrows
14. Blunt weapons including knuckle dusters, brass knuckles, clubs, telescopic batons, batons, flails or nunchaku
15. Items containing incapacitating substances (e.g. gas guns, tear gas sprays, mace, phosphorus, acid and other dangerous chemicals that could be used to maim or disable
16. Restraining Devices (i.e. handcuffs, leg, and head restraining straps)
17. Flammable substances and hazardous chemicals. (e.g., petrol, methylated spirits, paint thinners, lighter fuel, etc.)
18. Any other item made, adapted or intended for use as an offensive weapon
19. Stun devices (i.e. Tazers and Stun Guns)
20. Large batteries
21. Items brought on board the vessel and not supplied by the Company containing any kind of heating element, such as but not limited to: immersion heaters, heating blankets, flat irons, water heaters, coffee machines with heating/hot plates, etc.
22. Any remotely controlled or autonomously flying devices, toys or drones
23. Self-balancing hover boards, air wheels, scooters, or Segways
24. Compressed gas tanks, bottles, cylinders including dive tanks, propane tanks and large aerosol cans
25. Emergency Position Indicating Radio Beacons (EPIRB), ham radios, satellite phones, transformers, lasers and laser pointers
26. Any form of radio/ telephone signal jamming equipment

Do you have valet and laundry facilities?
On board dry cleaning and laundry services are offered. Both regular and express services are available at an additional fee.
Regatta, Nautica, Insignia and Sirena - The self-service laundry facility includes 4 washers, 4 dryers, 2 irons and ironing boards and free laundry detergent. The use of the available washer and dryer machines are complimentary. The Launderette is open from 7am to 10pm every day. Marina and Riviera- Guest Launderettes will be located on decks 7-11. All doors to the launderettes on each deck are on the port side. There is only once entrance/exit to the launderettes. There are 3 washers and 3 dryers in the launderettes as well as ironing boards and free laundry detergent.

Can I smoke on board?
For the safety and security of all guests and staff on board, Designated Smoking Areas are available on the forward, starboard corner of the Pool Deck and in the aft, port corner of Horizons. These areas are comfortably furnished and conveniently located near food and beverage areas. Smoking is expressly forbidden in all staterooms and suites, on verandas, or in any areas of the ship other than officially Designated Smoking Areas. Smoking in a stateroom or suite or on a veranda represents a serious fire and safety hazard to all guests and staff. Guests choosing to disregard this policy will be disembarked at the next port of call and may also be subject to additional fees that will be imposed to cover the costs associated with any damage to and the required cleaning of furnishings, verandas and surrounding deck and accommodation areas. All areas other than those specified as Designated Smoking Areas will remain smoke-free. This includes all guest suites and staterooms, verandas, restaurants, public areas, the Casino and all other areas of the ship. Cigar and pipe smoking is only permitted on the forward, starboard corner of the Pool Deck. The use of electronic cigarettes is allowed within designated smoking areas only.

What entertainment is offered on board?
A wide variety of entertainment is offered on board. Please visit Life On Board for additional details.

What are the hours of operation for the casino?
The casino offers blackjack, poker and roulette. The hours of operation may vary from day-to-day, depending on the itinerary and other activities. The casino is closed while in port. The slots are generally available from 10:30 a.m.  to closing and tables are open from 2 - 5:30 p.m. and from 8:30 p.m. until closing.

What are the casino policies?
Guests must be 18 or older to enter or gamble in the casinos on our ships. US dollars are used. A 3% fee will be charged to your account if we receive a cash advance against your shipboard account. There is a $3,000 maximum per guest per day for these cash advances.

Can I exchange my money for local currency?
For European voyages, Euros may be purchased from reception. For destinations in Europe that do not utilize the Euro, along with Far East and China, South America and the Caribbean, we will endeavor to provide currency exchange services on board or provide the guest with information on currency exchange services available ashore. All foreign currency exchange transactions will be charged to the guest's on board account and a 5% transaction fee will be applied by Oceania Cruises.

Can I use my credit card to get a cash advance on the ship?
Cash advances are available at the reception desk. A daily limit of $500 per registered card can be billed to the guest's shipboard account. A 5% transaction fee will be applied to your account.

Can I cash a traveler’s check or personal check on the ship?
Traveler’s checks are cashed on board our ships. We only accept traveler’s checks in U.S. dollars and do not charge a service fee for cashing the checks into US currency. Personal checks are not accepted.

What are the ships' policies regarding guests going ashore?
When the ships arrive in a port of call, guests are requested to wait in the public areas or in their stateroom until an announcement is made with instructions for safe disembarkation. In certain ports, guests will be brought ashore in tender boats. When tendering is required, you will be instructed where and when to board the tenders. Sailing times for each port of call are listed in Oceania Currents and clearly displayed at the gangway. Guests should take note of the scheduled sailing time and return to the ship at least 30 minutes prior to sailing. If the guests return late and miss the ship, they will be solely responsible for rejoining the ship and all associated costs. When going ashore, guests should carry their Oceania WorldCard stateroom key with them at all times. The Oceania WorldCard stateroom key serves as the guest's boarding card and must be swiped for security purposes at the gangway each time you disembark and embark the ship.

What is your alcohol policy?
The sale and consumption of alcoholic beverages will be limited to guests aged 21 years or older. Oceania Cruises will refuse and prohibit the sale of alcoholic beverages to guests under the age of 21 years. Guests are kindly reminded to consume alcohol in moderation. Oceania Cruises reserves the right to prohibit and retain all alcohol bought ashore for consumption on board the vessel.

Guests  who are 18 - 20 years of age can purchase and consume beer or wine when the ship is in international waters (3 miles out of US territorial waters). Guests who are between the ages of 18 and 20 years of age will not be allowed to consume any alcohol on any Alaska or New England sailings. For Caribbean sailings, they can consume beer and wine once the vessel leaves US territorial waters.

What kind of currency is used on the ship?
Oceania Cruises uses a cashless system based on the U.S. dollar. All on board purchases and services, other than the casino, will be billed to an on board account. You will be required to register an American Express, Mastercard or Visa card during the embarkation process.

Is wireless Internet connectivity (Wi-Fi) available on the ships?
Yes, wireless Internet service is available throughout all ships.

What computer facilities are offered on the ship?
There are 16 computers available in the Oceania@Sea Internet Cafe on board each ship. The Oceania@Sea Internet Cafe is open 24 hours, until the last night of the cruise, when it closes at 11 p.m. Two additional computers are available in the library. Wireless Internet service is available throughout all ships.

How can I be reached while on board the ship?
Guests can be contacted while sailing on board by calling 1-866-242-7447 (or 732-335-3277 outside of the US). The caller must have the following ready: Credit Card (AX, Visa, MC, Diner’s Club and Discover/Novus are accepted), ship name, guest name and stateroom number. Calls are charged $6.95/minute. (Additional charges apply outside of the United States)

Can I use my mobile phone on board?
While at sea, guests are able to use their own mobile phones to make and receive calls, text messages and for data services. International roaming charges will apply and will be billed by your regular service provider. Guests with AT&T service may choose from a selection of packages offering discounted rates for international calls, texts and data while on board our ships. For complete details on plans and full terms and conditions, please visit www.att.com/cruiseships

How can I prevent and/or respond to criminal activity on board?
You should immediately dial 911 or the Guests Service Desk to report any missing person or criminal activity. In addition, the Security Department is responsible for responding to alleged crimes and missing persons, and can be contacted directly at any time by dialing 911 or through the Guests Service Desk. It is important that guests report immediately missing persons and criminal activities so that responding Oceania Cruises personnel can collect and secure the necessary information.

The Medical Department can be contacted at any time by dialing 911 or through the Guests Service Desk for any required medical assistance.

Oceania Cruises has zero tolerance for crime on board its vessels. On international voyages that embark or disembark in the United States, Oceania Cruises is required by federal law to report on board felonies and missing U.S. nationals to federal agencies. For a missing U.S. national and all serious felonies (homicide, suspicious death, kidnapping, assault with serious bodily injury, sexual assaults as defined by federal laws, firing or tampering with the vessel, or theft of money or property in excess of $10,000) the incident must be reported to the FBI by telephone as soon as possible, to the U.S. Department of Homeland Security electronically, and to the U.S. Coast Guard in writing. These requirements apply to incidents that occur on board in U.S. territorial waters, or on the high seas or in foreign waters if the assailant or victim is a U.S. national.

The FBI can assert criminal jurisdiction in all of these circumstances. Each of the nations visited, as well as the vessel’s nation of registry, may also assert jurisdiction and/or impose additional reporting requirements. Oceania Cruises reserves the right to report any/all criminal allegations to any national, state or local law enforcement agency in addition to those mentioned.

For missing persons or felonies arising at any time during the voyage you may independently contact the FBI or U.S. Coast Guard. For incidents within state or foreign waters or ports you may, in addition, contact local law enforcement authorities. Contact information for these entities and the National Sexual Assault Hotline is listed on the following page, along with the locations of U.S. Embassies and Consulates in the ports visited.

Victims Advocacy Groups Contact Information

National Center for Victims of Crime (referral organization for help in your home town)
800-394-2255
www.ncvc.org

National Organization for Victim Assistance (referral organization for help in your home town)
800-879-6682
www.trynova.org/

Rape, Abuse & Incest National Network (24-hour hotline and referral organization for help in your home town)
800-656-4673
www.rainn.org/

FBI and US Coast Guard Contacts for US Embarkation Ports

Baltimore, Maryland (Embarkation Port)

• FBI Baltimore Field Office - (410) 265-8080
• USCG Sector Boston Baltimore Command Center - (410) 576-2525

Boston, Massachusetts (Embarkation Port)

• FBI Boston Field Office - (617) 742-5533
• USCG Sector Boston Command Center - (617) 223-5757

Cape Liberty, New Jersey (Embarkation Port)

• FBI Newark Field Office - (973) 792-3000
• USCG Sector New York Command Center - (718) 354-4353

Fort Lauderdale, Florida (Embarkation Port)

• FBI Miami Field Office - (305) 944-9101
• USCG Sector Miami Command Center - (305) 535-4472

Galveston, Texas (Embarkation Port)

• FBI Houston Field Office - (713) 693-5000
• USCG Sector Houston-Galveston Command Center - (713) 671-5133

Honolulu, Hawaii (Embarkation Port)

• FBI Honolulu Field Office - (808) 566-4300
• USCG Sector Honolulu Command Center - (808) 842-2600

Los Angeles, California (Embarkation Port)

• FBI Los Angeles Field Office - (310) 477-6565
• USCG Sector Los Angeles - Long Beach Command Center - (310) 521-3801

Miami, Florida (Embarkation Port)

• FBI Miami Field Office - (305) 944-9101
• USCG Sector Miami Command Center - (305) 535-4472

New Orleans, Louisiana (Embarkation Port)

• FBI New Orleans Field Office - (504) 816-3000
• USCG New Orleans Command Center - (504) 846-6160
• Click here  for US Embassy and/or Consulate & Local Law Enforcement Contact Information for Ports of Call
  
  

What is your gratuity policy?
How much you choose to tip is a personal matter and completely at your discretion. For your convenience, the following gratuities are automatically added to your shipboard account.

• For guests occupying staterooms, gratuities of $18.00 per guest, per day will be added.
• For guests occupying Penthouse, Oceania, Vista or Owner's Suites where Butler Service is provided, gratuities of $23.00 per guest, per day will be added.
• In addition, an 20% service gratuity is automatically added to all beverage purchases, spa services and dinner at La Reserve. Naturally, guests may adjust gratuities while on board the vessel at their sole discretion.

Do all of the bathrooms on board the ships have a step up into the bathroom?
On board Marina and Riviera, all staterooms with the exception of the wheelchair accessible ones, have a step up into the bathroom. However, suites (Penthouse and higher) do not have the step.

On board Regatta, Insignia and Nautica, all staterooms have a step up into the bathroom with the exception of category G wheelchair accessible staterooms.

Do you have any in-suite dining options on board the ships?
All Owner's Suites, Vista Suites, Oceania Suites and Penthouse Suites include a Butler to assist guests.

On board Regatta, Nautica and Insignia, each butler is assigned to 15-16 suites and each ship has 4 Butlers. Butler Service is available from 6:30 a.m. to 10:00 p.m.

On board Marina and Riviera, Butler Service is 24 hours per day. This is in addition to the cabin steward and assistant steward. Butlers can assist guests with a variety of services including: Course-by-course in-suite dining offered in all suite categories, Owner’s Suite, Vista Suites, Oceania Suites and Penthouse Suites.

Guests in our suite accommodations can order in from any of our specialty restaurants, in addition to the standard items available on our 24-hour room service menu. Meals from the specialty restaurants may only be served during regular dining rooms in the suites. All guests must order from the same menu.

What are the names for the on board production shows?

• View Regatta's On Board Shows
• View Insignia's On Board Shows
• View Nautica's On Board Shows
• View Sirena's On Board Shows
• View Marina's On Board Shows
• View Riviera's On Board Shows

Are there cribs available on board the ships?
All of our ships have a limited amount of cribs available.

What do the on board casinos offer?
The Monte Carlo-style casinos on Deck 6 on board Marina and Riviera feature blackjack, roulette, craps, poker and nearly 100 slot machines for your gaming pleasure. You must be at least 18 years of age to enter and use this facility, which operates only when the ship is sailing on international waters. Operating hours are listed in Oceania Currents, the ship’s daily newsletter. The professional casino staff will be happy to provide you with instructions and rules for each game.

Are on board spinning classes offered?
Spinning classes are only offered on board Marina and Riviera.

Are there sailings featuring bridge leaders?
Bridge leaders for guests wishing to play duplicate or social bridge are available on crossings and longer voyages depending on cruise availability. The directors are ACBL Certified Bridge Masters who may also offer beginning and advanced bridge lectures on sea days. However, we are unable to confirm the availability of a bridge director prior to a specific cruise since it is on a space available basis only.

Can I purchase bottles of wine at ports of call and bring them on board?
Guests can bring 3 bottles of wine per stateroom onboard at the beginning of the sailing, for consumption in your stateroom or suite. Any additional purchases above and beyond the three bottles made during the cruise at any of the ports may be held for you until the end of the cruise.

What is the minimum age requirement for Aquamar Spa and Vitality Center?
Guests must be 18 years or older to enter Aquamar Spa and Vitality Center. For more information visit Wellness.

I have a prescription for medical marijuana. Can I bring this onboard?
No, medical marijuana is not allowed onboard as it is not legal in all of the states and countries your ship will call at.

What kind of Televisions do you have onboard and do they have HDMI Ports?
There are various makes and models of televisions onboard.  They ado have an HDMI Port.

Do you offer Vegetarian meals onboard?
We do offer Vegetarian meals onboard.  We do not have a Vegetarian menu, however, guests are able to select dishes from our existing menus and the chefs will adapt the recipes to be in line with their dietary requirements.

Are there Enrichment Lecturers Onboard?
Yes, most sailings have specialized destination lecturers and guest speakers.

What are the hours of operation of the fitness center?
Opening Hours:
06:00 am to 10:00 pm Sea and Port Days

Is there an age restriction for the fitness center?
Guests must be 18 years or older to use any equipment provided in the on board Fitness Center, with the exception of children aged 16 or 17 years of age, who may use the equipment in this facility if accompanied by a parent or other legal guardian at all times. Children under the age of 16 are not permitted in the Fitness Center.

What time are the nightly shows on your Ships held?
Late shows are scheduled for either 9:30pm or 9:45pm and can vary based on how many guests are onboard. Guests should always confirm shows and show times in the daily program. Pre-dinner shows are sometimes scheduled and are usually at 6pm. Guests should also verify this in the daily program.

Are there ATM machines on board?
Currently there is an ATM on board Riviera only.

Is there a limitation on the number of luggage pieces that I am allowed to bring on board?
There is no limit on luggage but the luggage must be able to be stored under the bed or in the closet. It is also recommended that you check with the airline as airlines do impose a luggage limitation which depends on the carrier and flight.

Can I use my Shipboard Credit to pay for my shore excursions prior to sailing?
Shipboard credits are now available to spend, online, prior to cruise departure. Guests may now reserve shore excursions, culinary classes, La Reserve experiences, Privee and purchase beverage packages with shipboard credit prior to embarkation when booking cruises that depart after May 1, 2019.

Can I use just a portion of my Shipboard Credit prior to Sailing and leave a portion to be used when I get Onboard?
Yes you may choose to use some of your Shipboard Credit before you sail and any unused amount will carry over to your Onboard Account

Will I get a refund for any unused Shipboard Credit I have left at the end of my Cruise?
You will not receive a refund for any unused Shipboard Credit given as part of a Promotion or included Amenity, such as with OLife, Groups or Agency Amenity.  However, any unused portion of Shipboard Credit given as a Gift will be refunded.

What products can be reserved using shipboard credit?
Shipboard credit is applicable towards onboard products and shore excursions. This includes shore excursions, private vans or cars during the cruise, La Reserve, Beverage Packages and Privée.Shipboard Credit cannot be used towards spa reservations made directly with Aquamar Spa and Vitality Center. However, you may use your remaining shipboard credit towards a spa reservation when you arrive on board.

Can I upgrade my OLIFE House Select Beverage package?
Yes, guests may upgrade the House Select Beverage Package to the Prestige Select beverage package once onboard only. The cost to upgrade is US$30 per guest per day.

Do both guests need to upgrade the beverage package?
Both guests are not required to upgrade their House Select beverage package. If only one guests wishes to upgrade they may do so once onboard.

Can I purchase additional logins for the Internet?
Yes, additional logins may be purchased once onboard. Pricing options will be provided onboard.

Where are the laundry facilities located?
R-Class Ships - The entrance to the launderette is across hall from stateroom 7076. The self-service laundry facility includes 4 washers, 4 dryers, 2 irons and ironing boards and free laundry detergent.

O Class Ships- Guest Launderettes will be located on decks 7-11. All doors to the launderettes on each deck are on the port side. There is only once entrance/exit to the launderettes. There are 3 washers and 3 dryers in the launderettes on O Class ships as well as ironing boards and free laundry detergent.

The use of guest launderettes is complimentary to all guests on R-Class & O-Class Ships.

Do you have room service?
For your convenience, complimentary room service is available 24 hours a day from our extensive room service menu.

Is there a fee associated with the specialty restaurants?
We do not charge an additional fee should you wish to dine in one of our specialty restaurants.

How many dining reservations am I allowed in each specialty restaurant?
Guests are permitted to make the following reservations in our specialty restaurants - which vary by ship, category and length of cruise:

Marina and Riviera
Owner’s Suite, Vista Suite and Oceania Suite
Cruises 7 days or less: 1 reservation at each restaurant
Cruises 8-17 days: 2 reservations at each restaurant
Cruises 18 days or more: 3 reservations at each restaurant

Penthouse Suite
Cruises 17 days or less: 1 reservations at each restaurant
Cruises 18 days or more: 2 reservations at each restaurant

Concierge Level Veranda, Veranda, Ocean View and Inside Stateroom
All cruises: 1 reservations at each restaurant

Insignia, Nautica, Regatta and Sirena
Concierge Level Veranda and above
Cruises 7 days or less: 1 reservation at each restaurant
Cruises 8-17 days: 2 reservations at each restaurant
Cruises 18 days or more: 3 reservations at each restaurant

All other categories
Cruises 17 days or less: 1 reservations at each restaurant
Cruises 18 days or more: 2 reservations at each restaurant

Please contact your travel agency or our Reservations department under AdminEU@OceaniaCruises.com should you have problems booking our specialty dining options during these time frames.

When can I make reservations in the specialty restaurant?
Specialty restaurant reservations may be made in advance in the Booked Cruises section of My Account on our website, or by phone, according to the schedule below, and may be changed up until 7 days prior to sailing. Reservations must be paid in full prior to making reservations. Reservations may also be made onboard. Guests with priority embarkation privileges (Concierge and above) will have Priority Reservations from 11:00am until 1:00pm in Polo Grill. Guests in other staterooms can make their specialty restaurant reservations from 1:00pm - 5pm.

Owner’s Suite, Vista Suite and Oceania Suite
Advance reservations may be made on the date final payment is due and has been received, which varies between 90 and 150 days, depending on length of sailing.

Penthouse Suite
Reservations may be made 75 days prior to sailing, if the booking is paid in full.

Concierge Level Veranda
Reservations may be made 60 days prior to sailing, if the booking is paid in full.

All Other Categories
Reservations may be made 45 days prior to sailing, if the booking is paid in full.

Do you offer kosher dining options?
Yes, please contact special services at least 90 days in advance of your sailing so that we may provide your preferred selections.

The chefs of Oceania Cruises have worked with Sterling Kosher Catering to provide up to 70 kosher meal options, prepared with the finest USDA Certified glatt kosher meats, Grade A produce and ingredients, in facilities which are under strict Rabbinical supervision and daily USDA inspection. Each meal is frozen and delivered to our ships in double-wrapped packaging to allow the kosher meals to be reheated in non-kosher ovens. Each meal is served on kosher china with proper flatware.

While Oceania Cruises’ vessels do not have separate kosher kitchens, guests may also order a variety of kosher meats that can be cooked to taste (medium, well done, etc.) in addition to the Sterling Kosher Catering meal options. Please note that although the food is kosher, the onboard preparation and galley environments are not.

We are pleased to serve guests kosher meals in the Grand Dining Room restaurant. Please contact the Maître d' to make arrangements once on board. We regret that kosher meals cannot be served in other restaurants at this time. Please contact reservations for additional information.

Can I invite my friends for dinner in the Specialty Restaurants?
Yes, depending on the date that the dining reservations open, the booking in the higher category can “invite” guests in the lower categories, as long as final payment has been made.

I am in a group and they have booked me for a group dinner in a specialty restaurant. May I reserve the same venue on another date?
The Group Dinner counts as your pre-reservation for this venue however, you may ask for an additional reservation on board based on availability.

Do you offer different International menus, such as Indian menu?
We do not carry Indian foods onboard, however we do offer a variety of Indian spices and seasonings required for Indian Vegetarian dishes.

What are the available dining times for reservations in the specialty restaurants?
The available dining times for reservations in the specialty restaurants are 6:30, 7:30, 8, 8:30 and 9 pm.

Do you have medical services on board?
Each ship is equipped with limited medical facilities and staffed by international medical personnel. Customary Emergency Room fees and charges do apply for medical services and are dictated by the services performed by the ship's medical staff.

Where are our doctors from?
Our doctors are international and meet American College of Emergency Physicians and ICCL (International Council of Cruise Lines) guidelines, including: current physician licensure, three years of post-graduate / post-registration clinical practice in general and emergency medicine or Board certification in: emergency medicine, family practice or internal medicine or competent skill level in advanced life support and cardiac care.

What is your medical backup?
Oceania Cruises has established contacts throughout the world with several different emergency rooms/hospitals where on board doctors can refer patients for medical care.

Guests and travel partners inquiring about rental equipment to use on any of our cruises are to be referred to Scootaround Personal Transportation Solutions at the telephone numbers or website provided below:

1-888-441-7575

The link for Scootaround online reservations:

https://www.scootaround.com/mobility-rentals/book-a-rental/rent-online

What is the procedure to have medical equipment deliveredto the ship?
Having medical equipment brought on board is handled on a case by case basis. Oceania Cruises must receive the full dimensions, description of the equipment, name of the delivery company, and all other pertinent information.

Where are the on board medical centers located?

• Marina and Riviera: Deck 4 mid-ship
• Regatta, Nautica and Insignia: Deck 4 forward (next to the wheelchair accessible staterooms)

Can the doctors onboard perform specific medical procedures such as INR Test?
Kindly note the onboard medical staff can administer INR testing. There is a machine onboard that tests the level of Coumadin in the blood. The Nurse fee is $35 and the INR test is $35.  If it is done after hours or outside of the medical facility an extra $40 US will be charged. If you only want the test done the total would be $70. For the Medical consultation the fee is $145, if it is done outside regular hours another $40 US has to be added.

Kindly note pricing is approximate and subject to change. Please inquire onboard for the most updated pricing.

What medical services are included with Exclusive Prestige Package on the Around the World cruises?

Below are the medical services included with the Exclusive Prestige Package for the Around the World cruises:

• Any visits and admissions to the onboard Medical Center
• Any medical services typically provided by our onboard medical staff for which we normally charge a fee
• Any medical tests administered onboard (i.e. x-rays, ECG, labs, etc.)
• Any medications from our onboard pharmacy prescribed by the onboard doctor

The Exclusive Prestige Package medical services do NOT include the following:

• Refills on any prescription drugs not prescribed by the onboard doctor
• Any and all costs associated with transferring a guest to land-based facility for treatment
• Emergency medical evacuations charges (i.e. medical escort, transport, etc.)
• Any other costs incurred off the ship or by an outside provider (i.e. consults with Cleveland Clinic, shoreside referral, etc.)

When can I board?
Guests are required to be on board the vessel at least one hour prior to the scheduled departure time. Early boarding is available to guests booked in Concierge-level staterooms and above.

Regatta, Insignia and Nautica:

• Penthouse Suites and above - 11:00 a.m.  
• Concierge Verandas - 12:00 p.m.
• All other staterooms - 1:00 p.m. 

Marina and Riviera:

• Oceania, Vista and Owner's Suites - 11:00 a.m.
• Penthouse Suites and Concierge Verandas - 12:00p.m.
• All other staterooms - 1:00p.m.

A lunch buffet is served from 11:30 a.m. to 5:00 p.m.

How is luggage handled at embarkation and debarkation?
If you did not receive luggage tags with your Cruise Vacation Guide prior to departure, you will receive luggage tags at the pier before embarking. Your luggage will be delivered directly to your stateroom on embarkation day. If the luggage has not arrived one hour prior to sailing, guests should contact reception from their stateroom telephone. On the last night of the cruise, guests should pack their luggage and leave it outside their stateroom door before retiring for the evening. You should not pack personal items such as medicine and toiletries that you will require the next morning. Staff members will collect the luggage during the night and deliver it to the cruise terminal. All luggage being disembarked from the vessel should weigh no more than 70 pounds per piece.

Are special promotions available when I register with OceaniaCruises.com?
Our weekly e-newsletters will provide you with current news, incredible offers and relevant information needed to plan your cruise vacation.

What do you do with my profile information?
Oceania Cruises does not sell or share personal information with 3rd party organizations. The information received is used to provide you with relevant content and promotions. We ask that you review your contact information to ensure accuracy. Please review our Privacy Policy for additional information.

How do I retrieve my lost password?
Click here to enter the email address that you registered with. An automatic email will be sent to you to reset your password.

What is My Oceania?
My Oceania allows you to manage your future cruise planning and existing reservations from one location. The Cruise Planner program allows you to save your favorite cruises, add hotels and view programs. The Manage Reserve program features available shore excursions and documentation associated with your cruise. Guests are also able to make dining reservations for their cruise.

Can I change my mail preferences?
You may elect to opt out of email communications or direct mail communications using the Change of Address page. The changes to your mail preferences will be updated within 72 business hours.

How do I update my profile to include past cruise history?
In an effort to provide our guests with additional security, we now require a date of birth in order to validate your Oceania Club loyalty information. Unfortunately, this means that all guests that do not have their date of birth saved to their profile will be unable to see their past sailings. Updating this information is easy to do. Simply follow the steps below:

1. Log in to https://www.oceaniacruises.com/myaccount/
2. Go to "Edit Profile" and fill out the guest's First and Last name and Date of Birth.
3. Click "Save Profile Information" button.

Click "Oceania Club" tab. Your loyalty number will appear on the upper right corner, along with your past sailings.

How do I create a profile for myself on your website?

1. Go to https://www.oceaniacruises.com/register/
2. Fill out "My Account Registration" form.
3. Click " Register Now".

You are now registered, your log in credentials will be your email and password created.

Why don’t my past sailings show up under the Oceania Club tab after logging into my account on your website?
The name on the profile tab on the website has to match exactly as it appears on the reservation in our booking system. The birth date must also be entered in the profile. Once this is done your past sailing history should populate on your account profile. Please refer to your invoice to see how the name is listed.