The entertainment on board

Whether you’re on board for a romantic trip for two, on cruise with your family or friends, we are here to ensure you have fun and live out your dreams.

Every day you can wake up and plunge into the swimming pool, challenge your friends in the games room, and do a a bit of shopping in our stores.
And in the evening, shows and special performances are waiting for you at the theater, to make every moment of your vacation unforgettable!

Rope Garden Adventure Park
The Rope Garden Adventure Park is for brave and agile hearts, because here you travel suspended on the sea between Tibetan bridges, platforms and cableways. Are you ready for this adventure?

Minigolf
Are you competitive? Test yourself with Minigolf for exciting challenges with family or friends. The loser offers a drink!

Outdoor Squok Area
A completely dedicated area for family gaming moments. Children will have the opportunity to have fun with their parents in a place entirely dedicated to them.

Outdoor Soccer Table Area
Who said that soccer table is child's play? Get ready to challenge your friends and organize tournaments. May the best man win!

Piazza del Campo
There is a grand staircase on the sea with stunning views overlooking the wake of the ship. A perfect place for games and parties with entertainment.

Squok Club
We take care of the little ones from 3 to 11 years old, offering many fun and stimulating activities!

Theatre
Every evening at the theatre, spectacular shows await you: musicals, comedy shows, acrobats, games and much more... there is something for everyone!

Casino
Experience the timeless Casino classics like Roulette, Blackjack, and Poker, complemented by the latest in slot machines and electronic gaming. Exclusive to adults aged 18 and above. Remember to gamble responsibly as it may lead to addiction.

Arcade Games Room
The area where everyone, both big and small, can entertain themselves with a variety of games and video games.

My Moments Photo Store
Prints, digital photos, magnets, original gadgets and many other items to make your cruise unforgettable.

CoDe Museum
The 400 m2 museum conceived by Adam Tihany showcases the excellence of Italian design.

Wellness with a sea view

On board our ships, you choose the best way to relax. A massage before dinner? A dip in the hot tub after a great shore excursion?
Or, why not simply sunbathe on the highest deck of the ship?

And if you are really athletic, put on your running shoes and challenge yourself by running on our jogging track, or working out in our state-of-the-art gyms!

Have fun!

Area Gym
If you are sporty, you can keep in shape in the gym equipped with the latest equipment and large windows that overlook the sea.

Outdoor Jogging Track
Keep fit even on vacation! Run along the jogging path and enjoy a breathtaking sea view.

Sport Area
On board there are multisport fields where you can organise any team challenge: from five-a-side to volleyball, from basketball to tennis.

Rope Garden Adventure Park
The Rope Garden Adventure Park is for brave and agile hearts, because here you travel suspended on the sea between Tibetan bridges, platforms and cableways. Are you ready for this adventure?

Outdoor Gym
Working out outdoors and overlooking the sea is something unique: you will have space for stretching and the best equipment for your workout. And while you're working out, you can also get a tan... it doesn't get better than that!

La Laguna Aqua Park
From speedy bends to fast descents, you can test the courage of your friends or play with the whole family. Have fun on our slides, refreshed from the sun in the cool water.

Minigolf
Are you competitive? Test yourself with Minigolf for exciting challenges with family or friends. The loser offers a drink!

Beauty Spa Solemio
Everything you need for your beauty: hairdresser, facial masks to refresh and tone you, hair removal and manicure, to always be at your best.

Solarium
The perfect place where to sunbathe, drink a cocktail and chat with your friends. There are so many solariums on board: by the pool, on the highest deck of the ship, or at the stern, to admire the wake of the ship while sailing ... Spread the towel on your sunbed and enjoy the sun!

Winter Garden
A trip on a Costa Cruise is also a journey to explore different spaces and tastes throughout the day. Recharge your batteries in the morning at one of our bars and enjoy the freshest produce at breakfast and the finest coffee blends. Relax and cool off with a perfect cocktail in our lounge. And as the sun greets the day, you can enjoy the atmosphere of serenity and wellbeing that is so typical of Costa.

Yoga Area
In the gym you will find not only fitness equipment, but also a space dedicated to free body and stretching. Our Yoga and Pilates classes are waiting for you, Namastè!

Solarium Giardino Del Fiore
A solarium entirely dedicated to relaxation, on the highest deck of the ship: You can sunbathe, chat between cabanas and cushions or enjoy an aperitif at sunset.

Shall we go shopping?

Yes, you can also go shopping while on a cruise!
On board you will find lots of shops where you can purchase items like a designer bag or the perfect dress for a romantic evening.

Did you know that on board there is a Duty Free store? Drop by to purchase a new perfume that reminds you of your vacation or to choose a sunscreen for an excursion to the beach.

We have something for everyone. From watches to sunglasses, from beauty products to gadgets and Costa souvenirs. You’ll be spoiled with choices.

For a sparkling look
Do you have a passion for jewelry? Tissot and Citizen, rings and necklaces with precious stones and all the  Swarovski.

Travel in style
If not now, when? Enrich your wardrobe with an Armani shirt, Guess bag or many other designer accessories at exclusive prices.

Your beauty first and foremost
There is more than just face and body care: let yourself be tempted by products Lancôme, Clinique, Chanel, Dior and other excellent brands.

Take home a piece of Costa
A souvenir with the name of the ship is enough to remind you of the magic… The C-Shop has a wide choice of souvenirs to take home.

Complete your cruise on MyCosta
Excursions, Internet packages, drinks and more...add the experiences that make the difference and you'll truly make your cruise unique.

You have two reasons to do it now: book in advance and secure the products you want, book online at a cheaper price than on board.

An accessible, safe and comfortable cruise

Nothing is more important than the well-being and the enjoyment of our guests. Every detail on our ships is designed for you to enjoy your dream vacation, whatever your specific need.
Discover all the services we offer.

Roomy and comfortable

Our cabins for guests with physical disabilities are truly havens of relaxation!

They have been designed to offer easy access for wheelchairs and walkers, ensuring facilitated maneuverability. The bathrooms are equipped with all the necessary amenities: support bars and showers with retractable seat, plus washbasins and toilet seats installed in compliance with the heights stipulated in the current regulations.

And what could be better than looking out over the sea? Guests staying in cabins with a balcony can enjoy the ocean day and night surrounded by constantly changing views, thanks to the ease of access to the outdoor space.

Spacious and accessible

Our ships enable maximum ease of access to passengers with reduced mobility: the shared spaces and corridors enable our guests to move around in total freedom. Most of the decks are accessible via automatic doors, and all public spaces feature entrances with gradual gradients or can be reached by means of wide elevators.

Experiences within everyone's reach

We are the first cruise sector to offer fully accessible tours for the same price: our Adagio Tours. These tours are a result of the collaboration between Costa Crociere Foundation and AISM, with the aim of offering group excursions at a “slower” pace and itineraries with fewer architectural barriers, designed for people with accessibility needs. These tours are available at some of the most beautiful locations in the Western Mediterranean for 7-day cruises: Savona (for excursions to Genoa), La Spezia, Palermo, Cagliari, Civitavecchia (for excursions to Rome), Barcelona, Marseille, Palma and Naples.


Guests who use a wheelchair must contact our Customer Center to secure a seat on our coaches.


Spaces are limited.

Even on vacation, we’re looking out for the sea

Choosing a Costa cruise means experiencing a vacation that respects the environment and the local communities you’ll meet each day in the destinations we explore.

What does it mean to be a responsible explorer? It means discovering new destinations in harmony with our surroundings, really getting to know the communities that live there, and helping us to build a more equitable future for coming generations.

Sustainability on board means:

• Differentiated waste collection
• Less plastic
• Careful water consumption
• Technologically advanced ships

We care about the environment and people
Discover all the initiatives we are carrying out to make your vacation even more unique:

The value of food
We have rethought over 500 recipes, keeping in mind seasonality, availability of raw materials and nutritional value, without sacrificing quality or taste.

We educate our guests and crew about responsible consumption. We reduce waste thanks to advanced technologies.

Together with Food Bank, we donate hundreds of thousands of meals to those who need them most and to local communities.

We are explorers
We are dedicated to understanding the environment of our destinations and the roots of local communities, seeing them as they really are.

We propose experiences, not just a tour that enable you to discover the places and people who live there in a careful and respectful manner. Our National Geographic Expeditions by Kell12 tours, with expert guidance and professional photographers, await you on board.

Costa’s Manifesto
“Our destinations are not just locations, but realities made up of people with identity, history, culture. They are communities. We are committed to understanding their nature, appreciating their uniqueness and protecting their future”.

- Costa’s manifesto for ethical, sustainable and inclusive tourism.

This manifesto, the first of its kind in the cruise industry, outlines the principles that guide Costa towards virtuous behavior for the people and environment of the destinations visited by its ships.

Costa Cruises Foundation
The Foundation’s projects complement and expand our journey towards sustainability.

For example, through the project Guardians of the Coast, we are committed to training thousands of young people and spreading awareness of the fragility of the beautiful Italian coastline and the protection it requires.

We involve them in the collection of scientific data for the assessment of environmental quality, and we motivate as many people as possible to engage in coastal cleaning activities.

What are luggage tags for?
Luggage tags are used when boarding to allow the identification and delivery of your baggage to your cabin. On board, at the end of the cruise, you will receive your tags indicating your priority, to facilitate disembarkation. Please note that it is mandatory to attach tags to your baggage.

How do I complete the web check-in to get my cruise ticket or boarding form?
To obtain the cruise tickets, each guest over the age of 18 must personally complete the web check-in and satisfy all criteria in the self-certification questionnaire regarding medical conditions. Web check-in will open starting from 30 days before departure on MyCosta.

How do I access Web Check-in?
To access web check-in, simply enter MyCosta starting from 30 days before departure by entering your last name (surname) and reservation number.

How do I confirm the services that are in my basket?
The services you have chosen for your cruise can be found summarised in the "Basket" section. From there you can choose whether to confirm them, change them or delete them. Once decided, you can go ahead with the booking. Remember: you have until 3 days prior to departure to change your mind at no extra cost. After his time, each service booked will be charged to your account.

How do I pay for services booked to customize my cruise?
All services booked before departure can be paid for on board.

How does the delivery of luggage work during boarding and disembarking?
The luggage is handled during boarding and disembarking by Costa staff using a simple labelling system, so you don't have to move around the ship with suitcases. Once your baggage is on board, you don’t have to worry about a thing: a Costa staff member will deliver it to your cabin at no charge. Because of security checks carried out on all bags, baggage delivery may be extended up to two hours after departure.
Please remember to label all your baggage carefully: in the event of doubt or difficulties, you can always count on our staff to help you.
On the day prior to disembarking you will receive labels to attach to your luggage, which you should leave outside your cabin to be collected by staff to ensure a smooth disembarkation.
During boarding and disembarkation, we advise you to keep hold of your hand luggage, personal belongings and documents at all times. Also, remember that strollers must be carried as hand luggage.

How can I book the drinks packages or other products available online?
Once you have purchased your cruise, you can personalise it through MyCosta by booking drinks packages, excursions (CostaTours!), products and services associated with the chosen route. Package availability and price may vary depending on cruise duration and destination.

How can I register with the Costa Cruises website?
To register, click on "Register" and enter the information required. Please note that all fields marked with an asterisk are mandatory. In the "Password" field, you can enter a word of your choice containing a minimum of 8 alphanumeric characters (including letters and numbers). Please note that site registration allows you to sign up to the CostaClub at the same time. You can view your current club membership (from Ambra to Perla Diamante) and your CostaClub points accumulated so far.

How can I personalize a cruise?
Once you have purchased your cruise, you can personalize it via MyCosta, booking drinks packages, excursions (CostaTours!), products and services associated with the route you have chosen. Product availability and pricing may vary depending on the cruise duration and destination. Customizing your cruise is quick and easy, please log into MyCosta with the last name and booking number to make your vacation special before you even leave! Book now and pay on board!

How do I find my cabin and the Costa Card?
Once on board, our staff will show you how to reach your cabin. You will find the Costa Card on the bed. Please note that all even-numbered cabins are located on the left side of the ship and odd ones on the right.

What do I do once I have boarded?
When boarding, check your cabin number on your cruise ticket. You can go there directly. You will find your key on the bed. Your luggage will be delivered to your cabin as soon as possible.

What should I know before booking an excursion (CostaTours!)?
The tours require a minimum number of participants and the price includes transport, a guide and entrance fees to museums and monuments. Meals and drinks are only included when specified. Children and teenagers benefit from price reductions of between 10% to 30%. Children under three years of age are free of charge, if they travel on the lap of an accompanying adult. Please remember to pay attention to items purchased on land, some may be subject to customs duties for which Costa Cruises is not responsible.

What is included in the price of a cruise?
From standard meals (drinks not included) to activities on board, from sports and wellness facilities, to evening entertainment, Costa Cruises include everything you could wish from a vacation. It does not include the extra facilities (drinks, excursions, spa treatments...) and service fees.

What do you need to book a cruise online?
You must know the full name and date of birth of all the guests travelling with you. Booking online is simple: once you have chosen your cruise, you simply follow the booking process that tells you step by step what to do and select the method of payment (credit card or bank transfer).

Where is the emergency number on the ticket?
You will find this information at the top of the ticket in a box.

Where can I park my car at the port?
Check availability, rates and terms applied at the parking lots of the ports of departure for your cruise. You will find all the details at MyCosta, in the dedicated area within the MyCruise section.

Should I get vaccinated before departure? What kind of vaccinations are required?
Vaccinations - when required - can be of varying types and can be obligatory or optional depending on the country of destination. You should check with your doctor or local health clinic; they will give you all the information you need and perform the required vaccinations. If a vaccination is mandatory you should book it in advance.

Can I book a special diet?
You can arrange special diets when booking through your travel agent or by calling our Contact Center. On every Costa ship you can request a special menu that will be served at the restaurant: gluten-free for those suffering from celiac disease, hypoglycaemic for diabetics, or a specific menu for those who have some kind of allergy or intolerance.

Can I request a copy of my invoice?
Yes, it is possible, the request must be made within the month following the date of departure.

I have purchased my cruise. What documents will I need to receive and complete in order to depart?
For boarding you will need to have:

• the cruise ticket, or boarding form, obtained after completing web check-in (by logging into MyCosta with your last name and reservation number starting from 30 days before departure) and to have satisfied all criteria in the medical self-certification questionnaire;
• your cruise ticket (including luggage labels);
• your travel documents (identity card, passport, etc.)

Remember that it is the responsibility of passengers to obtain the necessary travel documents and comply with customs and immigration requirements. Passengers without the correct travel documents will not be allowed to board and their trip will not be refunded.

I forgot my password. How can I recover it?
To receive a new password, you must click on "Retrieve password" and enter the required information; the new password will be sent to the email address you provided during registration.

I booked a Costa Cruise through a travel agency. Can I still complete web check-in?
Of course! Every guest over 18 must complete it personally by logging into MyCosta within starting from 30 days before departure. When completing it, you will need your reservation number, your personal details, and your travel document(s). All guests over the age of 18 must complete web check-in themselves. Please note that to print your cruise ticket you must have satisfied the criteria in the medical self-certification form that is mandatory at web check-in.

Are the boarding forms sufficient to be allowed on board?
No, in addition to online boarding forms, on the day of departure you will have to present your cruise ticket and the travel documents required.
Remember that it is the responsibility of passengers to obtain the necessary travel documents and comply with the requirements of customs and immigration. Passengers without the correct travel documents will not be permitted to board and their holiday will not be refunded.

Is web check-in required for all cruises?
Yes, no matter which port you start your Costa Cruise, you will need the online form you completed to board, along with your cruise ticket and required travel documentation. To print your cruise ticket, you must have satisfied the criteria in the medical self-certification form that is compulsory at web check-in. Remember that it is the responsibility of passengers to obtain the necessary travel documents and comply with customs and immigration requirements. Passengers without the correct travel documents will not be allowed to board and their trip will not be refunded.

Is insurance required?
Insurance is not mandatory, but we recommend you arrange some when booking the cruise. The insurance company that collaborates with us has agreed on a specific policy with particularly favorable contractual and premium conditions.

Are drinks included in the price?
No, drinks are not included in the price. Drinking water is available on board at the buffet during opening hours. All drinks (cocktails, coffee, soft drinks) can be purchased with the Costa Card at the ship’s bars and restaurants. Special Drinks Packages are also available in advance when making a reservation or on board. Booking the Total Comfort new rate will include one of our Special Drinks Packages.

Which documents should I have in order to take my cruise?
In addition to travel documents (boarding pass, cruise tickets, luggage tags and any tickets), each guest must bring a valid identity document for travel abroad to all countries included in the itinerary: Identity card or passport, depending on your nationality and destination of the cruise.
Remember that it is your responsibility to obtain the necessary travel documents and comply with the requirements of customs and immigration. Passengers without the correct travel documents will not be permitted to board and their holiday will not be refunded. It will also be the guest’s responsibility to ensure they have any visas required for the countries to be visited and to check the validity of their travel documents.

What documents are needed for minors?
Children under 18 years old must also travel with a passport and, from June 26, 2012, inclusion in their parents' passports is no longer considered valid
For all cruises that require a valid ID card to leave the country - children under 18 years may travel with their passport or identity card (please note that for children under 14 years with Italian nationality, if the names of their parents/guardians are not included in their document, a birth certificate proving parentage will also be required). If the child is not travelling with both parents or is accompanied by guardians or any persons mentioned in the document, please check with the relevant authorities to find out what is required for minors to travel abroad.
For children under 15 years, please check with the relevant authorities if they can use just their birth certificate with photo, validated for travel abroad by the police or other authorities. The acceptance of this document by the local authorities depends on regulations in the countries visited by the ship during the route (for example in Egypt, Morocco, Gibraltar, Iceland, the certificate is not valid).

What amenities are offered to families with small children?
All ships are equipped to accommodate children in strollers from six months: lifts and spacious cabins, spacious decks and boardwalks. Children under 3 years have priority boarding and can use the playroom at the Squok Club (outside peak hours and accompanied by an adult). Upon request and subject to availability, through the Hospitality Office/customer services, you can obtain: a crib and cot, baths for children, the facility to prepare their meals, high chairs in the restaurant, and a bottle warming service. We do not sell baby food or diapers.

When can I download my cruise ticket?
In order to print your cruise ticket, you must have first satisfied the criteria in the medical self-certification form and have completed web check-in (accessible starting from 30 days before departure by logging into MyCosta).

How much luggage can I take on board?
The number of bags you can carry on board varies depending on the length of your cruise:

• Cruise up to 7 nights: in addition to hand luggage, one bag/suitcase per person
• Cruise from 8 to 14 nights: besides hand luggage, you can bring a maximum of two bags/suitcases per person.
• Cruises over 14 nights: no more than three suitcases per person in addition to hand luggage

The recommended maximum weight per bag is 50 lbs. All baggage must pass through an x-ray security check before being boarded. It is prohibited to transport weapons, ammunition, explosives, fireworks, gas and poisonous and infectious substances. If your trip includes a flight, we suggest checking the weight allowance provided by the airline.

How far in advance do I need to go to the boarding gate?
The designated time for arrival to the terminal is indicated on the Boarding Form (boarding pass) that you can download from MyCosta. To facilitate the efficient boarding of passengers and baggage, we ask you to respect the timetable. If your cruise includes an air transfer, we recommend that you go to the airport at least 3 hours before your flight departs.

I am pregnant, can I go on a cruise?
Yes, if you have not entered the 24th week of pregnancy by the end of the cruise.
Please bring a medical certificate that verifies the expected due date and a good state of health. Please note that our ships are not equipped for assistance with pregnancy and birth.

Are special travel documents and visas required?
We always ask our guests to check before departure that they are in possession of the identity document required for their cruise and to check the expiration date. For tourist visas in particular, our guests are reminded that it is their responsibility to request the visas for all the countries they will visit during their cruise at the embassies/consulates prior to departure from their country. Passengers without the correct travel documents will not be permitted to board and their holiday will not be refunded.

Can a disabled person can go on a Costa Cruise?
Yes, to ensure people with disabilities have a wonderful cruise, all information regarding their specific needs must be provided at the time of booking. If a chaperone/caretaker and wheelchair are required, there is a limited number of wheelchairs on board our ships for emergencies, approved for use on board. Our ships also have fully equipped cabins free from architectural barriers with preferential boarding and disembarking, and a dedicated elevator for emergencies.

Who can I contact?
On every Costa ship you will find the Hospitality Office open 24 hours a day providing information, assistance and even a booking service available during the cruise.

What is the Oggi?
The Oggi is the book handed out every night in the cabin. Will keep you updated on the activities of the next day, the times of the restaurants, news about the port of call, the (CostaTours!) excursions available and many other information you may need.

What temperature will it be on board?
The temperature is pleasant however, it is advisable to bring warmer clothing to avoid changes in temperature between outside and inside and in enclosed spaces with air conditioning. You can control the temperature individually in your cabin using the thermostat.

What kind of clothes should I bring on a cruise?
On a cruise you can dress how you want: the dress is informal and casual. Garments must be suitable for the environments, season, destination and occasion: more formal for the gala dinner, more comfortable and casual for day time and trips. A jacket or shawl are always recommended.

Who is Squok?
Squok is the cute mascot of Costa, half shark and half dolphin, who will become your child's best friend.

How should I dress for trips?
For excursions on land, we recommend you wear casual clothing and comfortable shoes without heels. If the trip includes visits to religious sites, we recommend you wear appropriate clothing.

How does the safe in the cabin work?
We ask that, to avoid blocking the safe, to read the operating instructions carefully and avoid putting electronic devices (cell phones, smartphones) switched on inside because they can interfere with the function of the opening.

How can I safely keep my valuables?
You can store your belongings directly in the cabin. Each cabin is equipped with a safe.

How can I get my bearings on the ship?
Costa ships are easy to find your way around. On the screens placed in public areas of ships, simple, intuitive videos are shown with all the information you need, from finding your cabin to when your baggage will be delivered. On each floor there are several maps and you'll find one with the main areas of the ship, and even one about the safe-keeping of your cabin key. The most pleasant way is to discover all the areas of the boat by walking around.

How do I pay for purchases and expenses on board?
On board each guest will receive a personal identification card: all costs will be charged directly to the account of the cabin with this Costa Card, so it will not be necessary to carry cash during your stay on the ship for daily expenses in bars, in the boutique or for extra services. We will issue a receipt for each purchase, which must be signed by the guest. At the end of the cruise and before landing, you will receive a final bill with listed items of all purchases made on board.
Upon delivery, the Costa Card is already activated and will automatically charge your purchases to the account of the cabin. However, within 48 hours after boarding you must register your personal credit card (Visa, Mastercard and American Express) or your ATM card (with the exception of ships in Asia) to ensure the coverage of card costs. We do not accept prepaid cards. Alternatively, you can pay a cash deposit of $150 dollars per person (in the following days it may be necessary to supplement this sum if the expenses incurred exceed the deposit). In the first 48 hours, the card costs may be temporarily disabled if the costs exceed $200 dollars (if not covered by a cash deposit or the registration of credit/debit cards).

What happens in the event of rough seas or bad weather?
Our itineraries are designed to offer our guests the most beautiful and calmest seas in the world in the best seasons. Our ships have been designed and manufactured using the latest technology: we have a sophisticated stabilization system to ensure that sailing is peaceful even in rough seas. Those who have already experienced a cruise with us were surprised by the breadth of the interior spaces and the sense of stability that you have walking aboard our ships. In any event, seasickness tablets are available free of charge at the Hospitality Office for those who need them.

What is open seating?
This is a new service that puts no time limits on dinner: you can enter the restaurant from 6.30pm to 10.30pm, even the choice of the table is free, so every night you can meet new friends! Available for members CostaClub Perla Diamante, guests who purchase a Suite or guests who purchase a Premium cabin on board Costa Diadema and Costa Mediterranea.

Do Costa Cruises offer medical assistance?
Each ship has a modern infirmary on board, open at the times indicated in the daily newsletter, and a 24-hour in-cabin medical service Primary care provided by doctors and nursing staff is charged. Sea sickness pills are available free of charge at the Hospitality Office. Special medical needs must be reported at the time of booking.
Guests should be aware that over-the-counter medication are not available for purchase on board. Medication is available by doctor's prescription only following a medical examination. We recommend that guests take all their usual medication with them. Guests can ask the Contact Center specific questions about their trip.

Should I bring a towel?
Every day you will receive large, soft beach towels in your cabin for use on board and to take on land for your trips. If you lose it, you will be charged the cost of the towel. You can also buy them and take them home.

Do I have to book a table at the restaurant?
When booking your cruise, please select the type of table at which you would like to dine (with the number of guests), as well as the service hours and the restaurant (if you choose a Classic Cabin, you can't choose your dinner service hours).
Also, different types of guests are not required to choose the time of their dinner service, as they can take advantage of the open seating service (CostaClub Perla Diamante members, guests who buy a Suite).

Where can I buy drinks packages on board?
You can purchase packages drinks at any bar on board. Please note that the purchase of drinks packages may only be done through the Costa Card.

Where can I eat lunch and dinner?
The buffet is available for lunch and for dinner; in the evening, you can also enjoy the elegance of the main restaurants. There are also themed restaurants for dinner (on specific ships only) such as the Club Restaurant, the Japanese restaurant Teppanyaki Restaurant, the Pizzeria Pummid'oro. The opening times of all the restaurants are stated in the daily newsletter.

Are pets allowed on board?
No animals are allowed on board Costa ships. The only exception is for persons with reduced mobility who may, upon production of the appropriate documentation, be accompanied by a dog trained and certified to work or perform tasks for the benefit of persons with a disability.

Can you smoke on board?
Smoking – cigarettes, cigars and pipes – is not permitted on board in all public areas of the ship. Electronic cigarettes can be used exclusively in the cabins. In some public areas, smoking is allowed only in designated outdoor Smoking Points equipped with ashtrays. Smoking is not allowed in cabins but is permitted outdoors on private balconies. In order to avoid a fire hazard, it is very important to always extinguish and dispose of cigarettes in appropriate ashtrays and never throw them from the ship when still lit.

Can you browse the Internet on board and in the cabin?
Every ship in the fleet offers 24-hour satellite Internet access. You can connect to Wi-Fi on board with your personal computer, iPad, iPhone, smartphone or using the PCs at the Internet Point. Instructions for access and service costs are available once on board. You can access the Internet with a single device at a time, the cost of the service will be debited directly from your Costa account, you can choose between metered mode (pay per use) or use one of the several prepaid plans available. To access the PCs at the Internet Point, just swipe your Costa Card or follow the instructions to log in manually. Wi-Fi is available in public areas of the ship and in all cabins. For full details please visit the page "Internet and telephone services" or contact the on-board Hospitality Office.

Is there a Casino on board?
On board all Costa ships you will find a Casino with slot machines, roulette and gambling tables. Access is limited to guests of legal age and the opening is scheduled only during sailing.

Is there is a general emergency drill?
The general drill will take place before departure to instruct all visitors on emergency procedures, on how to wear a life jacket and how to reach their meeting point. Please note that participation in the drill is required. All instructions for taking part will be announced after boarding.

Do I need reservations for performances at the theater?
The theater is open to all, without any reservations. The shows are repeated twice each evening between 8.00pm and 9.30pm, so there will always be a place for everyone! Every night has a different program, announced in the daily program that is delivered to your cabin.

Is there a babysitting service?
During the day, children over 3 years (not requiring diapers) may participate in the kids' club, Mini Club If parents want to spend time freely, they can book collective childcare one day in advance at the Mini Club, from 11:30pm to 1:30am.

Is there a laundry service?
For a fee, each Costa ship has a fast laundry, dry cleaning and ironing service Each cabin is equipped with bags for washing clothes and a laundry price list. In MyCosta, in the section "Customize -> Celebrations and Surprises", you can book the "MAGIC LAUNDRY SERVICE" at an affordable price, an offer to enjoy during the last days of your cruise.

Is there entertainment for children?
For children over three years (not requiring diapers) there are several entertaining activities for the duration of the cruise. Children's Club and Teen Club are open all day from 9.00am until midnight, and our entertainment staff will keep your children and many new friends amused, divided into four age groups: Mini Club (3-6 years), Maxi Club (7-11 years), Teen Club Junior (12-14 years) and Teen Club (15-17 years). The assistance of our qualified staff is available free of charge in our 4 clubs: simply register your children at the time of boarding, when you will also receive a detailed program of activities dedicated to them. Activities may vary according to the season, the ship and the number of people involved. Entertainment is not provided for children under three years of age, but in the off-season or during hours with low turnout, they can access the club with their parents.

Do activities for children and young people incur an extra cost?
No, the activities are free. The programs are full of activities for children aged children over 3 years (not requiring diapers) to teen up to 17 years. Costa holidays are fun for everyone and there is a club for all ages.

Can I change the dinner service?
Any changes regarding the restaurant and the time allocated for dinner must be requested with the Mâitre at the times indicated in the daily newsletter. Costa will try to meet the needs of everyone within the limits of available seats. If you have booked your cruise with a Premium plan or Deluxe, you can change the time of dinner and the restaurant by going to MyCosta, under "MyCruise" -> "Service hours for dinner." Check the availability of seats in the various restaurants, and remember, you can change the time of the dinner service until 4 days prior to departure.

Can I be reached while I’m on board?
We have agreements with different trading partners, satellite mobile radio coverage is available on all ships in the fleet that allows customers of the main mobile phone operators to send and receive calls and text messages, and also use data services offshore. Your device must be enabled for international roaming. Rates are determined by your operator depending on your service plan, please contact them for more information. If we sail near the coast, the phone could connect to a local operator, in this case you will receive an SMS stating the costs that will be incurred. On board you can make calls from the cabin using the satellite phone. You can also receive and send faxes.

Can I celebrate an anniversary on board?
Celebrating a birthday, a wedding anniversary or honeymoon aboard the ship is a truly unique opportunity. You can buy special packages with cakes and other items directly on board, or by logging on to MyCosta, in the section "Customize" ->"Celebrations and Surprises". On the Costa Diadema, you can also book areas where you can celebrate with friends or family in a more private setting.

Can I bring food or drinks on board?
It is not possible to bring food or drinks on board that were purchased on land. If they are local products bought during a port stop, you can leave them with Costa Security staff and collect them at the end of the cruise.

Can I bring a small electrical appliance with me?
For safety reasons, no electrical appliances can be brought on board, with the exception of battery chargers (for mobile phones, video cameras, cameras, PCs and MP3 players) and electric razors. A hairdryer is available in every cabin and on board ships, and you can benefit from a paid service for ironing, laundry and dry cleaning.

Can I use the chairs and loungers?
On the external decks you’ll find deck chairs and sun beds available free of charge. You are free to use them at any time and throughout your cruise.

Could there be changes to the itinerary?
Yes, the itinerary may be changed either before departure or during the cruise, the reasons may be technical, operational or due to a force majeure. The safety of our guests and crew members is a top priority of Costa Cruises and is necessary for a peaceful and pleasant holiday so, for that reason, if stops are planned in high-risk countries, the company reserves the right to change the itinerary of the cruise. Even while navigating, the Commander has the authorization to change the planned route. For itinerary changes made after booking and before departure, communication will be sent promptly to all guests.

Which credit cards are accepted on board?
On board, American Express, Visa, Mastercard and debit cards are accepted (with the exception of ships in Asia). Prepaid cards, rechargeable cards, and VISA Electron, Postepay, Postamat and Cirrus Maestro cards are not accepted,

What languages are spoken on board?
Our crew and guests come from all over the world and one of the reasons our ships are so special is the international atmosphere that reigns on board. You will have no difficulty in communicating with our staff. Also, the entertainment and the shows are meant for an international audience: traditional music, dances and mimes: here the official language is the music!
Also on the ground, you can choose which language to participate in our exclusive excursions (CostaTours!)

What shops will I find on board?
The ship has the most fashionable shops, with the best Italian and international companies where you can go shopping, choose gifts or buy basic necessities. At the Photo Shop you can buy souvenir photos and video footage that will be made during the cruise, you will also find for sale digital appliances and accessories, postcards and a shipping service. The shops are duty free and you can pay using your Costa Card.

What types of excursions (CostaTours!) are there?
In addition to the classic tours, suitable for everyone and available for all cruises, there are Eco CostaTours!, dedicated to lovers of nature and travel; Premium CostaTours!, a selection of the most popular tours for small groups of up to 25 people; and customized tours, tailored to suit your needs.
For more information, please consult the pages dedicated to excursions (CostaTours!) on the site, accessing the dedicated area on MyCosta, or alternatively, view the detail of the cruise of your choice. The cruise itinerary includes tours available daily, for each port. You'll find a brief description of what you're going to visit, an indication of the level of difficulty and what you can do (e.g. View, Shopping, Entertainment, Wine Tasting).

When should I pay the bill?
A final invoice will be sent to your cabin the night before disembarkation. Check it carefully. Any complaints must be reported before disembarkation. If you have registered a credit card, the amount will be charged automatically, which means that on the day of disembarkation don’t check out, but simply leave the ship with your electronic key. Every purchase made after the release of the final statement of account will not be charged automatically to your credit card: you will have to pay the extra amount to the reception on the day of disembarkation. There will be an exception for mini-bar items that, if consumed the night before disembarkation, which will be charged to your credit card.

When are service fees charged?
Daily, on behalf of the Guest, a service fee will be charged for all hotel services on board. Payment will be required at the end of the cruise. The prescribed daily amount varies depending on the date of the cruise and destination of the cruise itself. You can find all details about the daily amount anticipated for the cruise by consulting the page "Useful info" on the official Costa Cruise site.

Can I still have dinner if I return to the ship late after an excursion?
All activities on board, including our excursions (CostaTours!), are organized taking account the opening and closing times of the restaurants. If you do not participate in organized Costa excursions, we recommend you check the daily newsletter for the time the ship departs for the next stop.

Can you change cabin once you are on board?
Yes, if one is available and by paying the difference in rate. Requests for changes of cabin must be made immediately after boarding at the Hospitality Office.

Can you pay on board with a debit card?
Yes, debit cards are accepted on Costa Cruises ships as a method of payment (with the exception of ships in Asia). We do not accept Electronic or Prepaid cards.

Can you withdraw money on board?
There are no ATMs or banks on Costa ships: remember to get money on land before departure or during the cruise.

Can you telephone the ship?
The ship provides GSM connection for mobile phones, with which you can call or send messages using international roaming. The ship is also equipped with a satellite telephone system that allows you to make calls directly from your cabin. Calls will be charged to your on-board account. You can make calls to the ship from land, and the operator will then pass the call to the requested person. For full details please see the page "Internet and telephone".

Are visitors allowed on board?
Yes, you can purchase ship visits through a travel agency. Customers who are going to visit the ship (a visit of approx. 4 hours) can enjoy the magical atmosphere of the ship: the main hall, theatre, Casino, disco, bars and restaurant. Not only that, you can visit the cabins, solarium, wellness areas and the Squok Club. Every adult who buys a Costa Cruise within 60 days from the date of the visit, will receive a credit to spend on board on drinks.

Is there an on-board spa or a beauty salon?
Every ship has a spa with sauna, Turkish baths and oriental traditional or therapeutic massages. On some ships, you'll also find Spa Solemio, Costa's magnificent beauty farm where you can have a unique physical and spiritual experience. Every Costa ship also has a beauty salon for a few small enhancements to your style and image: manicure, pedicure, haircut, hair style and, on some ships, beard shaving.

How can I share the experience I’ve just had on a cruise?
At the end of each cruise you will be asked to fill out a short online questionnaire. The opinion of our Guests is important to us, and helps us to continuously improve. There are many ways of becoming part of the social world of a Costa Cruise: find us on Facebook or Twitter or read our news on the official Costa Cruises Blog. If you wish to share photos and a short account of your experience with us, enter the world of Millions of Memories and Cruisetips.

Are there baby food available on board?
Yes, different types of baby food are available on board. Ask the Maitre at the restaurant directly about the flavors available during your cruise. Since we cannot know in advance the availability on board, if you want you can bring your favorite children’s baby food with you.

I have booked excursions on MyCosta, where can I find my excursion tickets?
No more paper tickets! We have made the environmentally responsible choice to no longer print excursion tickets on paper, but you can find these loaded directly onto your Costa Card on board, so you have everything you need at your fingertips. Every little gesture makes a difference.

Coming aboard? Get the suitcase ready!

Are you wondering what to pack? Have you already consulted all the sites and guides without finding answers? Don’t panic, we are here with lots of tips on what to pack in your luggage.

Preparing for an ocean voyage or a city tour? Is it summer or winter? Let’s pack your suitcase with the most appropriate items for any season and for every destination.

Must-haves for any cruise

• Swimsuit and flip-flops
• Sneakers
• Windbreaker
• Sunglasses and hat

Have you got it all? Check the list:

What To Pack

• Personal documents and travel documents
• Medicines and medical devices
• Protective masks and disinfectant gel for hands
• Credit card or cash
• Phone and charger
• Sunscreen, sunglasses and swimsuits
• Diapers, bottles and specific foods for young children
• An evening dress and white clothing
• A sweater or wrap
• Comfortable shoes to enjoy shore excursions with happy feet

What Is Provided On Board

• Bed linen
• Towels
• Soap, shampoo and body wash
• Hair dryer
• Beach towels
• Cigarettes, tobacco (available from shops and bars on board)

What Not To Bring

• Weapons, ammunition, explosive substances
• Fireworks, gases, infectious or poisonous substances
• Food and drink (with the exception of food for young children)
• Animals (except guide dogs)
• Home appliances (iron, coffee maker, kettle, hair dryer, hair straightener)
• Crib, cot, high chair and baby bottle warmer (on request and subject to availability at the time of booking)

• Any kind of illegal narcotics/drugs including synthetic, designer drugs and medical marijuana. While certain CBD products used for medical purposes may be legal in the US, they are not legal in all the ports we visit and therefore these are also considered prohibited items
• All firearms including replicas, imitation firearms, and their components.
• Air, BB or pellet pistols or rifles
• Any other projectile-weapon (e.g., paint ball guns)
• All ammunition
• All explosives, including imitation explosives and devices
• Fireworks, flares, pyrotechnics (excluding those which are part of the vessel’s lifesaving equipment, and which have been properly manifested)
• Sharp pointed weapons including throwing stars and thrust weapons, as flick- or gravity knifes and daggers, folding pocketknives, and axes
• Knives with a blade longer than 4 inches/10.16cm, any blade length that is prohibited by local laws/regulations and all concealed bladed weapons such as buckle knives, cane and umbrella knives/swords, pen knives, credit card knives etc
• Open razors or scissors with a blade longer than 4 inches/10.16 cm
• Skean Dhus or Kirpans
• Spears or spear guns
• Crossbows, crossbow bolts and long bow arrows
• Blunt weapons. This includes knuckle dusters, brass knuckles, clubs, coshes, batons, flails or nunchaku
• Items containing incapacitating substances.This includes gas guns, tear gas sprays, mace, phosphorus, acid, and other dangerous chemicals that could be used to maim or disable
• Flammable substances and hazardous chemicals unless carried in limited quantities and in accordance with company instructions (e.g., charcoal, petrol, methylated spirits, paint thinners etc.)
• Any other item made, adapted, or intended for use as an offensive weapon
• Stun devices
• Handcuffs
• Power tolls, cooking appliances and items brought onboard the vessel and not supplied by the Company containing any kind of heating element, such as but not limited to: hairdryer, straighteners, curling irons, immersion heaters, heating blankets, infrared heaters, flat irons, water heaters, coffee machines with heating/hot plates etc. Company may supply such items
• Any remotely controlled or autonomously flying devices, toys, or drones.
• Self-balancing hover boards, air wheels, electric bicycles, scooters, or Segways (except those provided by the Company for shore excursions and for onshore use by passengers with a disability as a mobility device)
• Compressed gas tanks, bottles, cylinders including dive tanks, propane tanks, helium filled balloons and aerosol cans
• Emergency Position Indicating Radio Beacons (EPIRB), ham radios, communication scanners, wide-band receivers, satellite phones, transformers, lasers, and laser pointers
• Tattoo Set and accessories, such as machine, needles etc.
• Those persons refusing to comply with the safety and security policy will be denied boarding.

Always connected, even on a cruise

Always connected, even in the middle of the sea! Enjoy a really high-performance connection on board, thanks to the new Starlink system by  Elon Musk's SpaceX.

Have you already purchased your cruise? Choose the internet package that's best for you now, on MyCosta: benefit from the great advantage of booking it in advance at a convenient price and pay for it directly on board.

Your cruise is 100% smart

Internet Packages
Choose the internet package that's best for you

A Perfect Connection With Starlink
Even faster and more stable, in every corner of the ship

A Dedicated Chat On Board
To chat with your travel companions

All Connected On Board
Connect up to 4 devices with the multi-device packages and save up to 25%

Choose the internet package that's best for you!

Have you already purchased your cruise? Choose the internet package that's best for you now, on MyCosta. benefit from the great advantage of booking it in advance at a convenient price and pay for it directly on board.

WhatsApp Packages
The perfect package if you'd like to only stay in touch with friends and relatives, sharing photos, videos and voice messages.

Social Media Packages
For those who can't renounce to social medias (Facebook, Instagram, Twitter and TikTok) and WhatsApp.

Full Packages
The most complete package of all. Sail with unlimited access to internet, email, social medias and all the mobile apps.